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Customer Favorite - Dimplex Sussex With nearly 40 5-star customer reviews, the Dimplex Sussex is a clear favorite.
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Which insert is best for you?
Fireplace Insert Selection Guide Check our guide to understand the options.
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Ultimate Realism
Dimplex Celeste Freestanding Electric Stove Our Dimplex Celeste Freestanding Electric Stove is the most realistic fireplace of its kind.
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Customer Favorite - Dimplex Synergy BLF50 The 50" Synergy Electric Fireplace by Dimplex is an overwhelming customer favorite.
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Customer Favorite - Chimney Free WallaceOur Wallace Electric Fireplace Entertainment Center is a hit with over 50 excellent reviews.
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Over 1,200 Reviews on TV and Media Consoles

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Fireplace Insert Selection Guide There may be more than one way to solve your installation challenge. Compare solutions in our learning center.
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Best Seller!
Best Seller Item Heat larger areas more efficiently with this easily portable infrared heater.
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Zone heating saves money! Learn more

Our Commitment to your Satisfaction


Electric Fireplaces Canada is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in electric fireplace specification and selection. Each member of our team is empowered to make your experience a positive one. To help ensure your experience is the best possible, we offer a Satisfaction and Refund Guarantee, Price Match Guarantee, Authorized Internet Distributor Assurance, and Manufacturer Warranty Pledge:

Satisfaction Guarantee We want you to be completely satisfied with your electric fireplace purchase, so if for any reason you are not, we will refund 100% of your purchase amount should you be dissatisfied with any electric fireplace product. Within 14 days, simply call or email for return authorization number and instructions. We will ask that you return the item in the original packaging, in sellable condition. For complete details, click here.
Price Match Guarantee Electric Fireplaces Canada offers quality electric fireplaces at prices that are extremely competitive with other authorized sellers. If you find a better price, before your purchase, we will match that price to ensure you get the best price. The item must be available for purchase at that price from an authorized reseller, whose authorization we reserve the right to verify. For complete details, click here.
Buying from someone that you trust and that manufacturers endorse is important. We are one of just a few certified authorized distributors of Dimplex and Classic Flame products on the internet. Authorized means that we have a direct relationship with each manufacturer regarding price, warranty and service issues. There are several unauthorized internet retailers out there, who can not guarantee your satisfaction with warranty and service issues.
Unprecedented Warranties We only carry the most respected electric fireplace brands in the industry including ClassicFlame, Dimplex and Napoleon. Aside from offering the most realistic electric fires available, these manufacturers provide the most significant warranties – we guarantee it. Warranties range from 1 year to 10 years depending upon manufacturer and item. You will find complete details on your product’s warranty in the ‘Warranty’ tab of that product.