Contact Us

Thank you for your interest in ElectricFireplacesCanada.ca.
For immediate assistance, please contact us toll-free at 888.867.1172.

We have experienced Customer Service Representatives available 8am-7pm CST Monday-Thursday • 8am-5pm CST Friday • 10am-3pm CST Saturday to assist you with: specifying, measuring, estimates and to answer any questions.

You may also fax us at 888.867.5774 or email us at [email protected]. We will process your request within 24 hours.

To help us better assist you please choose from the following links that best fit your situation:

Product Questions & Sales

Volume Quotes

Shipping & Tracking Information

Damages & Returns

Parts & Replacements

Troubleshooting/Warranty Registration

*Electricity rates vary depending on location. For comparison; gas fireplace manufacturers regularly advertise running costs of 17¢/hr.