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Duraflame 20-in Infrared Electric Fireplace Log Set - DFI030ARU

Duraflame 20-in Infrared Electric Fireplace Log Set - DFI030ARU

Reg. $379.99 You save 34%

Key Features:

  • Compact log set creates realistic fire display
  • Powerful infrared heater warms up to 1,000 Sq. Ft.
  • Energy efficient LED lights
  • Log set and embers appear to glow & pulsate for added realism
  • Operable with just flames or with flame and heat
  • Included convenient multi-function remote control

View Specifications ▼

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Delivery: 5-10 DAYS

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The Duraflame 20-inch Infrared Electric Fireplace Insert/Log Set instantly gives you the look of a real wood burning fire, at an affordable price with virtually no effort at all. This appealing log set comes fully assembled and simply needs placed into an existing fireplace and plugged in to begin enjoying the soothing flame effects. Using bright, LED lights the unit is incredibly energy efficient and looks great in all types of ambient lighting. You'll love the appealing flame pattern that this compact log set creates in your fireplace. The flames appear to rise and flicker just like a traditional wood burning fire. With resin cast logs and embers that glow from within, the overall effect is truly breathtaking. Imagine settling down to a relaxing evening while enjoying the pleasant glow of a fire, but without the mess or unpleasant odors.

With a powerful infrared heater added to the log set, you'll be able to keep your room comfortable and well heated. The supplemental heat created by the unit will warm up to 1,000 square feet of space, ensuring you'll never feel the cold draft of winter in your room again. The fireplace also comes with an easy-to-operate, multi-function remote control that allows you to operate the flames and heater at your convenience. Create a warm and inviting space in your home with the addition of the Duraflame 20" Infrared Electric Fireplace Log Set Insert.


20" LED Infrared Insert/Log Set, Multi-Function Remote & 1 Year Warranty

Product Details





Fuel Bed






Manufacturer's Warranty

1 Year


20.51" W x 12.6" H x 8.66" D

Shipping Weight

15.84 lbs










Bulb Type




Heating Area

1000 sqft

Heat Location

Bottom vent heater

Remote Control Options



This Duraflame product includes a 1 Year limited warranty.

Ships via Federal Express.

The Duraflame 20-in Infrared Electric Fireplace Log Set - DFI030ARU ships FREE via Federal Express SAME DAYand is delivered in 5-10 DAYS

  • These items ship via Federal Express at no additional charge within most of the Canadian Provinces. Some locations within these areas may require a shipping fee. A quote will be emailed to you for approval of the additional charges before your order will be processed. Freight quotes are available upon request.
  • If your item is specified to ship Freight, as defined by the trucking industry, Home Delivery means "curbside delivery" in a residential area. You may need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport. If you require Inside Delivery, please call us. (Inside Delivery not available in Canada)
  • Transit time varies between 2 and 5 days depending upon your location in Canada. You will receive an email at time of shipment with tracking and receiving information.
  • Please inspect the carton and contents when your product delivers. Should the product be damaged, document it on the driver's delivery receipt and contact us immediately and no later than 24 hours from delivery. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. Damage must be noted at the time of delivery.

Product Specifications





Fuel Bed







1 Year









Bulb Type




Heating Area

1000 sqft

Heat Location

Bottom vent heater

Remote Options


Product Dimensions


20.51" W x 12.6" H x 8.66" D

Shipping Weight

15.84 lbs

Product Description

The Duraflame 20-inch Infrared Electric Fireplace Insert/Log Set instantly gives you the look of a real wood burning fire, at an affordable price with virtually no effort at all. This appealing log set comes fully assembled and simply needs placed into an existing fireplace and plugged in to begin enjoying the soothing flame effects. Using bright, LED lights the unit is incredibly energy efficient and looks great in all types of ambient lighting. You'll love the appealing flame pattern that this compact log set creates in your fireplace. The flames appear to rise and flicker just like a traditional wood burning fire. With resin cast logs and embers that glow from within, the overall effect is truly breathtaking. Imagine settling down to a relaxing evening while enjoying the pleasant glow of a fire, but without the mess or unpleasant odors.

With a powerful infrared heater added to the log set, you'll be able to keep your room comfortable and well heated. The supplemental heat created by the unit will warm up to 1,000 square feet of space, ensuring you'll never feel the cold draft of winter in your room again. The fireplace also comes with an easy-to-operate, multi-function remote control that allows you to operate the flames and heater at your convenience. Create a warm and inviting space in your home with the addition of the Duraflame 20" Infrared Electric Fireplace Log Set Insert.


Manufacturer Resources


The Duraflame 20-in Infrared Electric Fireplace Log Set - DFI030ARU ships FREE via Federal Express SAME DAYand is delivered in 5-10 DAYS!


+ Write a Review

Buzzing vibration after 3 mos annoying enough to quit using.

"We were actually impressed when we first got this. It really seemed like a good value. Just unboxed it, set it in the fireplace, and plugged it in. The flame effect projected into the fireplace is reasonably effective, and the glowing embers at least suggest a real fire. It puts out a bit of heat, enough to notice in our large family room, but not a lot. Problem is that now it is BUZZING and is so annoying that we've had to stop using it. It's because of the fan in the unit causing vibration, presumably due to cheap construction. Really disappointing. I've emailed Duraflame, and we'll see how the warranty process goes. Updates to come."

jimmybrine | KY


"These logs really heat up my great room w high ceilings and cold tile floors. Turned down the thermostat to 66 and my house was warmed up to a toasty 72...very pleased with this insert into my old wood burning fireplace...no mess and so easy to use!!! I am very pleased "wish I had purchased them earlier""


Works Really Well

"This is the first winter with this fireplace. It was the only size electric unit that fit our older fireplace. I thought some of the others were a little more realistic looking but they were too large for our fireplace, so we settled for this one. Having used it all winter I can attest that it really does heat up a 1000 square ft. area. We have built-in wall fan heaters which I hate using because they dry the air. This infrared unit works so well that I don't have to use my wall fan heaters in our open plan downtairs area. I only use this unit to heat the area. It make the room feel really cosy and the flames reflect nicely off the back of my fireplace which I painted black. Also, to make it look a little more realistic I added a few real branches and pieces of lava rock to it."

JL | Sausalito, CA

We would buy this fireplace log again

"It does put out more heat than what we had...very realistic!"

Bert | Burlington nc

This is an attractive electric log set that is what I needed

"The heater in this log set does exactly what we needed in our living room."

none | Stephenville, Texas

Hopefully this will last and be our only one.

"Not being able to use our fireplace we decided to put in an insert. We are pleased with the effect of the duraflame. It gives us a pleasant ambience on a cold winter evening, it's almost as good as the real thing."

Canuck | Montreal Qc.

Worth it

"I enjoy the look of the flames and the warmth it puts out. It covers a small area which is ideal for me."

Busy mom | Janesville, wi

Nice Addition to the Family Room!

"We are currently renting a home that has a wood-burning fireplace. We didn't really want to burn wood because we weren't sure of the chimney and I didn't want the mess to clean up. I love to just click the remote to start the flames and heat, and it makes the room more inviting and cozy. It doesn't give off much heat but I really didn't buy it for that. I didn't like looking at an empty fireplace and this was the perfect solution."

Lulu | Knoxville, TN

Great purchase.

"I love this insert."

dickens | Hilton Head, SC

I would buy this product again only a bigger insert

"This is a nice fireplace insert wish I had bought a bigger insert works goods, not much on heat but the appearance is awesome with fire dancing in the back ground."

Shelly | Barberton Ohio

Very happy with this purchase.

"This unit is a great fit for our small living room. Looks great in our old wood fireplace and gives off a nice amount of heat."

Wren | Ontario Canada

Yes I would buy again

"I purchased 2 , one for bedroom other living room. So far have using as my only source of heat. They work great. I get so many compliments"

Brenda | Longwood Florida

Loved it lots of praises also the company was great

"Loved it I recommend this product, way better than gas would purchase again from this company."

Sylvie | Green Pond, New Jersey

Love the looks of the logs makes a vibrating noise heating

"Logs look great but when heat turns on it vibrates and is very annoying."

Ang | Lewisburg, pa

I would buy this electronic log set again

"This electric log set is used as decorative and added heat source. I love the homey feel it gives my living room"

Augie | Kewanee, Il

Good purchase

"We have an unusable fireplace with the chimney closed of so this is great to have the effect of a fire and a little extra heat."

M&M | Foster, Oregon

Very pleased with purchase

"This is the second time we have purchased a fireplace from this site, happy both times. We put this particular fireplace insert into a decommissioned fireplace. It adds nice ambiance to the room and helps take the edge off on a cool night. Would recommend this fireplace."

Gearbox | British Columbia, Canada


"Replaced a broken gas fire place with this. Gives the ambiance I was looking for."

Vsantor | Washington, St.

Cost effective alternative

"After much thought regarding our wood burning fireplace we decided on placing this heater in there. Our chimney needs repair and placing an insert of either gas or wood is thousands of dollars. This electric log set gives off lots of heat and the flame is very nice. I'm glad we can finally enjoy our fireplace with this. Only thing is hiding that cord by drilling through to reach the ash box."

CC | Alberta, CAN

It not the greatest but it certainly work for me

"had to fix it cheap"

make do | Washington State

Good buy

"Good product for the money,"

yvan | Candiac, Qc.

i would buy again

"worked for me. Fixed am old fore place."

Kindkefire | asington

Way too noisy!

"Much too noisy."

Andréal | Montréal

I would recommend this

"Love this fireplace."

Jennifer | Kentucky



Lucky Len | Highland IL

Nice product

"Heats up our den and looks good"

Captdave | Canada

Great Product

"I like how it looks. It seems very real."

Gergenthe Great | Wisconsin

Extremely Satisfied

"I am enjoying the fireplace very much. It is quite attractive and pleasant to look at. It adds to the rooms ambience and coziness. I am very pleased with my purchase."

Keith | Florence, or

Very Nice

"Great fit."

Haggy | Florida

Very nice product for the price

"I use this in place of burning wood because of the smokey smell and all the mess. I get a clean warmth, which is what I wanted for the family room. Excellent pricing."

TO | Wisconsin

Love our new insert

"Very easy to order, are alerted to shipment and tracking information and arrives as promised. Easy to setup and begin enjoying. Great value for the price."

Willy | Bloomington, MN

great value.

"It takes the chill off our downstairs TV room quite nicely."

the schmidt house | high river alberta

Looks so good I bought a second one for the other fireplace!

"Used this inside my gas fireplace that was getting too expensive to run all the time. People can't even tell it's not real unless they get up close after I tell them. I DID put a little black model paint on the base portion to cut down on the orange glow. Looks much more realistic that way we think."

jerij | Northern California

Perfect for the open fireplace setting.

"So easy to set up. I removed the original grate and put the leg set in, plugged in the unit and had a beautiful fire."

Bam | Minnesota

I would buy this product again

"Absolutely beautiful! Adds a soft ambiance to room. Will heat our area nicely."

Sherri the chef | Claypool, Indiana

Really enjoying this product!

"Use in a conventional fireplace instead of logs. No mess, no smell, really enjoying it!"

Papa | Central Alabama

Better than the photos online

"Wasn't expecting this nice of a product. Remote control easy to use, controls for the unit is on the side,not upfront and visible which would take away from the look of they were. Very happy."

New home | Felton, DE

Great Deal.

"I like my Duraflame 20" Infrared Electric Fireplace Log Set, but I'm afraid it doesn't put out the heat I need to cut down on my fuel for the furnace. Also, the humming noise bothers me a lot. I'm sorry, but I had to turn it off. I know this isn't what you want to here and I'm sorry. Lord bless and have a God day."

J.D. | Ironton, OH 45638

Love Love 💕

"We put this unit in our master bedroom fireplace. It looks realistic and warms nicely. There is no noise with just the flames going and very little noise with the heater on. I love it!"

DJ | O'Fallon, IL

From cold to cozy.

"This fireplace (just plug it into a 110 outlet) drew people to the normally unused space. Like moths to a flame, cat to catnip, etc."

Shirley | Chester, Montana

Nice alternative to the messiness of burning wood.

"Very nice unit that gives us the look and the little extra heat we wanted."

Dee | Easton Maryland

Makes the fireplace cozy warms the room. Cheap electric

"Have it running all day. Takes the chill out of the room and warms up nicely"

Judi | Murfreesboro tn

Most enjoyable fireplace we ever had!

"We use it for any occasion..freinds and family lije it"

James | Orange park fla

Best purchase I've ever made!

"My electric fireplace log set exceeds all expectations. I recommend this highly!"

Lolli and Paw | Louisiana

Romantic Fireplace!

"If you are looking for romance, buy this fireplace log set. It's wonderful just to enjoy the flames with a glass of bourbon!!! If it's warmth you are looking for, go to bed and pull the covers over your head because you are not going to get it from this fireplace log set!!!"

Lovely Lilly | Fulton, MD

Buying this again!

"This really heats up our Seattle basement, we love it so much we are buying another one!"

Chilly Seattlite | Seattle

The product works well.

"We bought this to replace the gas insert in a corner mantle. The fan doesn't throw quite as much air as the gas model. but the quieter operation is a major plus. Also it is safer and cheaper to run. We got tired of the games all the gas companies were playing with price and delivery. This is a better option."

Dan from PA | Tamaqua, PA

Wish I'd bought this years ago!

"I love my home's fireplace, but haven't used it much, since I live in Florida and we don't get much cold weather. More important, I HATED cleaning out the fireplace after I used it (I used artificial logs, which are even messier). Now, with the flick of a switch, I have a glowing fireplace, with the appearance of flickering flames and warm logs. If the weather is cool, it spot warms my living room without heating up the rest of the house. If it's warm, I can have the "atmosphere" of a fireplace without the heat. I really love this artificial fireplace. I just wish I'd gotten one years ago! Note: this is supplemental heating, not powerful enough to heat a cold room by itself."

Babs in Florida | Tampa Bay area, Florida

Extremely satisfied.

"Can believe how realistic the flames are and the ambiance it adds to the room. I bought the option noise generator that makes the fire sound real as well as looks real. It is so much more appealing than the vent less gas logs that I replaced. I believe this to be a real value all the way around."

Ventless | Hendersonville, TN

Highly Recommend

"Wanted something that would help heat the room yet give the impression of a warm fire. Perfect!"

Terri | Greensboro, NC

Great product

"Love this electric fireplace. People think it is a gas fireplace. Really adds warmth to our den. Our little dog loves it."

Reddog | Pamplin,Va

Great buy

"Great buy this little thing looks so nice in my house. Gives off enough warmth in my living room. Not noisy at all and looks real!"

Liz | Van Nuys ca

Very pleased

"Heats a 18-20 room"

Nell | St. Louis, mo

Great experience .

"This fireplace heater is efficient and attractive ."

Grandma | Charlotte , NC

No, I would not buy this product again.

"Purchased to replace existing wood fireplace."

Cici | Coushatta, LA

VERY HAPPY with our electric fire plance.

"We replaced a gas unit with the Dura Flame electric logs in a pre-built fireplace. Propane has really gotten expensive and we had poor service in our area. We are happy with the looks, safety and economy of using our electric unit."

W & S | Chiefland, FL

I love my new fireplace insert!

"The fireplace insert was delivered on time and very easy to set up (plug and play). My guests at Christmas thought they were hot because of the fireplace and I only had on the light!!! I use it almost everyday. My husband even is enjoying it, he want to research the different flame and brand. I figured the manufacturer ... Duraflame ... should know something about what a real flame looked like!"

Happy | East Bay area of Californina

Is what we wanted.

"Warms the cold area of the room, looks great."

Scott S. | Maryland

would buy again

"works great as a secondary heat source"

none | washougal wa

Very happy with our purchase

"My wife and I enjoy the electric fire place for the attractive look, the extra heat source and the ease of operation. The purchase process and quick delivery was excellent."

Jeff | Northern Kentucky

Love it!

"I have the log set inside a freestanding fireplace in my living room. I got it to provide some supplemental heat for the area. It looks great - I love the fire effect! And the overall design is very realistic. It puts out enough heat for my needs as an extra heater."

Robb | NM

I'd buy again

"This is a great product. When first turning it on it does make a loud noise however the noise does go away and it is super quiet. It gives off good heat. Only thing I'd prefer is a temperature gauge instead of turn knob."

Heather the mom | Fort Worth, texas

I have friends ask is that gas logs because it looks so real

"My wife really loves it it is so real looking, if anyone is interested this is the best."

Jimmy | Wilsonville AL

A balance of good heat and bad faux fire

"This electric "burning log" set is not going to fool anyone, but it does put out a decent amount of heat and puts on a comforting light show."

Not a friend of Harvey's | It doesn't get cold here, Texas

I LOVE LOVE LOVE my fireplace insert!!!

"It heats up to 1000 square feet and it has allowed us to turn down the thermostat. We own a ranch style home and we are in the living room most of the time, so this allows us to heat this space at a much lower cost."

Vanessa | Sugar Hill, Georgia

I would recommend this product

"Great product. This product does have some noise from blower but I expected a little. I am able to put in and remove quickly from fireplace."

Bill | Manheim, PA

Great Christmas Present

"Bought two, one for myself and one for my parents for Christmas. They are very attractive and we love the way the flames look when the lights are off or dim. The biggest problem I have with the insert is the cord isn't long enough to reach a plug in either home. I also wish the insert had a blower. It heats up the area in front of the fireplace nicely but not the whole room, the little fireplace heater I had did a better job of spreading the heat. I love the remote control feature, it is very handy for my parents who are in their eighties."

Sue | Colorado Springs, CO

Just what we wanted!

"We set it in the firebox."

Jim | Pensacola, Fl

Excellent fireplace insert

"This product exceeded my expectations. We have a two-sided fireplace, and this unit worked perfectly, although of course, it looks better from the front than from the back. Since the back is glass, I was concerned about the look of the flame, but it reflects nicely from the glass. I love the pulsating embers, and the flickering flame. It fits perfectly into the fireplace. It really adds to the decor of the living room."

Peter | Petawawa, Ontario

Didn't Live Up To Expectation

"Bought to use as heater for small room. Doesn't give off the recommended room size heat. It was not a good purchase and kept because too lazy to box up and send back. Probably would heat up a bathroom. Looks good though."

JL | Oakland

I would buy this product again

"It is a great product. It was a gift to my brother."

Jan | Kansas City, MO.

Great buy

"Replace my gas insert in basement. On first glance the gas installer doing the gas line disconnect thought it was real fire"

Cooney | Gananoque Ont Canada


"I have a gas fireplace in my livingroom. I have not used it more than about 2 hours in 10 years because the thermostat for the whole house is in the livingroom. In order to see the flame, it had to heat, so it would be warm in the livingroom and cold in all the other rooms. So I removed the gas logs from the fireplace, shut off the main gas valve, and inserted the electric logs. I have been using it almost daily since then just for the flame appearance. It is quite realistic and I am content with the purchase."

BARRY | NB Canada

Use it every day

"Use it everyday, looks great and heats a decent sized room."

Cmoore | Canada

Easy set up, looks fine, Heats well , Nuff said.

"Over all great value."

Toasty | Oregon

Fireplace adds a beautiful ambiance to my living room.

"Found it online. Was looking for a decorative heat source."

None | Patterson, LA.

Product is great - after-sale service not-so

"The log unit was installed in an existing decorative fireplace. It heats a small studio apartment just fine and adds a lot of coziness to wintertime at the place."

Montana Ms. | Great Falls, Montana

I would buy from direct again

"Has greatly helped heating my living room, I have a large room in my double wide mobile home and it has made a great big difference. I would recommend this."

Pam | Pinnacle NC

So impressed.....

"I am totally inamoured with this set of electric logs. Wonderful ambiance from a previously unused wood burning fireplace. Just opened the shipping containe, set it in our firebox and plugged it in; just that easy. Enjoying the the realistic looking flames and embers at an affordable price."

Diamond R | Welch, OK

Quality Product

"We love this product and used it to convert our wood burning rock fireplace from a gas unit to electric. It is cozy, cleaner and much nicer to enjoy year round either with heat or just the ambiance of the glowing fire."

Stina | Texas

As advertised

"I was forced to go with this low-end unite because of the limited space and shape of the existing gas fireplace enclosure. I simply removed the gas burner tube and set the electric unit in its place. The 110v outliet was already in place to power the gas lighter. If Duraflame offered a wider tapered footprint with a reflection screen I would be much happier. Having said that, I give it five stars because it is exactly as advertised."

Lee | Hot Springs Village, Arkansas

Great product

"Living room fireplace."

Ron | Charleroi PA

Ok for what I needed.

"I bought this fireplace insert for my work office that has a old non-working brick fireplace. I originally put a few real logs inside to make it look cozy. I wanted something that had logs and flames, this was the perfect size for the fireplace, and set up was non-existent, I just took it out the box and plugged it in. Easy to manage, not too heavy, The fireplace has been painted black over the bricks, so I thought the flames would really show, but they were sort of faint in the background. Not what I was expecting, but okay, it's not a deal-breaker. Heat is okay, could be stronger, and I wish the heater part was a little quieter."

Satisfied Customer | Ontario, Canada

I would buy this product again.

"This insert will be used in a basement family room in the winter when the room is being utilized."

. | Pennsylvania

Perfect Insert for my Fireplace!

"The insert is perfect for my fireplace. It was easy to set up and attractive. It is also very easy to operate."

Betty | Castro Valley

I would buy this product again I just love how it looks. No

"Easy to put in my fireplace has a real flame look."

Gloria | Salisbury Maryland


"This really looks good in our fireplace area. We quit using our wood burning fireplace because the smell got to my wife. This works great for her now."

feeling good | 7 rex aire arnold,mo.

Very Satisfied

"This satisfies everything I was was looking for. I also wanted to mention that Hope Franks helped me out a lot with information and advice on this purchase!"

Ed | Raleigh, NC

Not bad, but you get what you pay for.

"I used this to fill a space formerly occupied by gas fireplace in the basement. We didn't want to spend too much money on this as we don't spend much time down there and this unit fit that bill perfectly. The flame effect is a bit cheesy but okay. I would have liked a bit more heat."

JBinO'ville | Orangeville, Ontario, Canada

Good Product

"We purchased this for my mother. She has a conventional brick fireplace, and it fit perfectly inside the enclosure. She is very happy with it."

snowdog | Cape Coral, FL

fireplace anytime

"we are using it on an enclosed screened deck. It is very protected from weather and it is beautiful in our fireplace. No burning real logs so it is safe. It looks real and we love it. We can have a fire in the summer if we want. It adds a real warm feel to the deck."

Chris | Blakely, Ga

Great working fireplace

"Heats my downstairs room"

Apachepapa | Central Alabama

I am very happy with this electric fireplace insert.

"I love how realistic it looks and how well it heats. I bought the crackle sound box which adds to the realistic effect. I love how relaxing it is and remote makes it so easy to use. Very happy with it."

BevT | walnut Hill, Il

Excellent buy!

"Mi amare moved into a house five years ago that had a built-in fireplace. She never used it because she never found a proper (and realistic) log insert. We looked at several before Christmas and were disappointed. While looking at the Internet, I found your log insert. I promptly bought it, and we're both delighted. We use it for decoration only, since the home has central heating."

Guido | Haughton, Louisiana

Pleasantly surprised perfect fit!!

"I live in a large historic home that has never had an upstairs heat source. with fireplaces in each room, this unit fit perfectly in the fireplace, so not only is the ambience perfect, the heat source is a welcomed advantage. My plan is to buy accordingly for the next four rooms."

Paula | Clifton Ohio

no i would not buy again

"not enough heat and not great flames"

megester | phoenix az

WOW !! Looks so real. Everyone should have one!!

"Makes out cabin really cozy. So real. This is the insert everyone needs!!!"

Buck | Greensboro, PA

Propane To Electric

"Tired of paying for propane and $80.00 annual tune up charges, we elected to switch from propane to electric. Our Electric Fireplaces Direct experience began with their expert, who recommended the Duraflame Insert Log Set. Our set was received expeditiously and assembly was as follows: 1. Remove from box. 2. Insert set into fireplace. 3. Plug in. That began many hours of enjoying a fire far superior to our propane flames, with the bonus of comfortable heat. The open concept of our home in the Arizona High Country was comfortably warmed by our fire that simultaneously provided heat and beauty. In addition, we can enjoy our fire during the Summer months with no heat. We are now seriously considering contacting our Electric Fireplaces Direct Expert for her suggestion for a second set for our master bedroom."

Maverick | Prescott, Arizona


"I got this as a gift for my mother. My mother has a real wood burning fireplace but she is older and does not want to deal with the time it takes to make a fire and the cleanup. She absolutely loves this fireplace! It fits perfectly and works amazing! She couldn't be happier."

Destina | Michigan

Exactly as advertised

"Easy to follow instructions made it simple to set up and start using right away. Both my wife and I are pleased with the appearance and performance."

The Enforcer | Ennis, Tx

Very Real Looking

"I did not give this a 5 only because a 5 to me would mean there is nothing better and I think there is something out there that is probably better. This is a very nice Fire Log and very real looking. My wife loves it."

Very nice purchase | Branson, MO

I like it.

"Lucia was very helpful advising me about decor. I am pleased with the product. Without her I would have chosen the wrong product."

Creflo | Ga

Great fireplace insert

"I am very pleased with the fireplace insert. It has made a great addition to my living room."

LG | Toronto, Ontario




Love it

"We placed the logs in our fire place and they look great. The heat that they put out is wonderful. It keeps my living room, kitchen and most of my hall warm. It has saved us money on our power bill by keeping my central unit from coming on."

Kellie | Hurley, MS

I WOULD BUY this product again


mark | Rowlett Texas

Very happy customer

"Sales help was great."

None | Altoona pa


"Simple to use Looks great Logs look great but flames could be brighter"

Ole school | Warren ,Ar.

just what I was looking for.

"I bought this stove to fit in an installed Buck Stove. We had burned wood we cut for 45 years in that stove and had a hugh stock pile of wood to use this year. I lost my husband in September and decided I could not carry wood in good or bad weather. Started to look and this was the best looking one I found to fit the space"

Gee Gee (greatgrandmother) | Greensboro, NC

Nice Fireplace and heats great!

"Heats up my living room nicely"

Worth the money | Would recommend to a friend

Super Duper insert and good quality

"Just what the doctor ordered for those long Winter months!"

FORMRACER | Long Island, New York

Exactly what I expected and then some

"This stove arrived quickly, was packaged great and was set up and running in minutes. Provides ample heat."

Bob | York pa

This was exactly what I wanted! Easy to install.

"It was easy to place in my fireplace. It gives me a feeling of comfort."

Jeanie | Dayton, Ohio

insert fireplace dfi030aru

"To whom is concerns, after having a great experience with Patricia the sales rep. who took time and patience in understanding our needs and helping us make sure we purchased the right insert for our existing gas fire place which was 26yrs old. we removed a gas fire place and was able with a small amount of modification,install the insert. The tenant who received this insert in her apartment loves it and feels very safe and comfortable with it and also would recommend it to others in place of any gas fireplace. As the building manager we will be continuing this practise going forward with the change over from gas to electric in all of our apartments once the old gas fireplaces are unrepairable. Thank you again everyone at Duraflame. warm regards Sherman Cherowka Imperial Court building manager."

sherm | vernon bc canada

Not warm enough

"I'm really disappointed with this unit. I bought it thinking that it would heat at least 500 sq ft given that it says it heats 1000 sq ft. I'd say it's slightly warm at best and it is a bit noisy."

Fay | MA


"exactly what i was looking for since my fireplace wasn't designed to give off much heat, now if ever use can close fireplace draft up and be able to get some heat if ever need it. gas logs having to open draft only for looks."

william | youngsville, nc

This is a great fire place to set up instantly.

"Used in a old wood burning fire place for a real wood burning look. Sets up in a instant."

Terrie | Stevenson, Al.

Picky People even love it.

"This was purchased as a Christmas gift for my daughter and son-in-law, for their lake house. Since they are so particular and critical of any and everything I was a bit concerned it may not live up to their standards. I am delighted to report they have nothing but praise for the realism, easy installation and crackling sound. Thank so much for making such a great product."

kaki | Naples, Florida

Great Heat-wonderful Visions

"Prompt and Quick NO complaints I will order next year- a free Standing for the bed Room"

LJ Cochran | Green Valley AZ

Error in shipping

"Looks very real. My only complaint was that it was spuuosed to come with a sound module to emulate a real fire. I told customer support about it and they said they would send me one, but they never did. This was back in early Nov."

Louise | Lincoln Ca

Missed my fireplace

"Made my comments in the Pros section. I do love using it."

lolo | Bluff City, TN

looks and fits great

"kind of noisy when heat strip kicks on. Sounds like a metal vibration"

paul | yellville ar

not as hot as expected

"It's ok. It's not bad enough to return, but it's not good enough that I'd buy it again. It takes a LONG time to warm our 12x12 living room (at least an hour) when the product info makes it sound like it will warm a whole house. Also, the cord is very short, making an extension cord necessary, which isn't recommended by the manufacturer."

Jennifer | Charlotte, NC

A Cold Heater

"Can't use it because it doesn't have any heat. I hate it."

Susie | New Jersey

Cozy, b ut cold

"Doesn't heat a 1000 sq ft room in IL. Crackle sound isn't worth the money! Really, I am not happy with it,"

Davy the elder | Batav ia, IL

Love my duraflame logs

"I live in a house built in 1929 which has almost no insulation. We have recently had some very cold days and this heater has made our living room much more comfortable to sit in. I enjoy turning it on without the heat for the cozy feeling the flames give to the room."

BK the stitcher | Cuyahoga falls, OH


"I have a brick wood burning fireplace. I don't like the mess of burning wood, and converting to gas is too expensive on my pension. I like the cozy atmosphere it makes, like candles and Christmas lights, it creates."

Gram | Moline, IL

Great electric logs

"Great delivery very fast, looks real"

Susan | Lexington n.c.

Just what my wife wanted

"I'm using it to supplement the heat in my rec-room and it works fine. We like the flame look in the fire place."

Radiator Edward | Leavenworth, Kansas

Nice heat Suppliment

"Love the feeling of a fire in a room, and supplemental heat"

Patty | New Jersey

Nice retro-fit for an old Frankilin Fireplace

"This unit was installed in an existing, non functional Franklin Fireplace in a corner of our living room. It replaced a 25 year old electric log set. The new unit in very realist and will provide bonus heat during the cold Vermont winter evenings while watching TV."

Buzz | Cavendish, VT

Nice unit for the price

"Ordering delivery was fast and professional"

Heat | Orlando fl

Very nice retrofit !!

"We installed this in an 1970's vintage Franklin cast iron fireplace. Perfect fit and visual function.....the added heat function will be a bonus on cold winter nights while watching TV"

Buzz | Cavendish, VT

Good fireplace insert

"The girl I think her name was Shella was Very Helpful"

Tim | Pawtucket RI 02861

great value and excellent quality

"we use it in our basement family room. it looks great and takes the chill out when the furnace is off."

dave | lancaster ohio

Hot Item

"Placed in fire place in large living room that has a vaulted ceiling. Had people complain that it was too hot. Really not a bad thing as we could turn it down a bit. Received complements on the look, flames and heat. Good price. Black wire sticks out, but only if you are looking for it."

Ron the Runner | Locust Grove

Duraflame 20-Inch Infrared Electric Fireplace Insert/Log Set

"The staff was friendly and courteous. Bought the extra warranty. Does not get as warm as expected so we were disappointed. Not sure if infra-red was the way to go or not. Well designed look, it does add to the room, just wish it got warmer."

Ron G | Pittsburgh, PA

Very Pleased

"We replaced our built in electric fireplace with this unit. With some modifications to it and the addition of a shiny background it looks and works great."

Loren | IOWA

Good product -very reasonable priced

"Electric log being used in a family room (approx 400 sq ft) and keeps the room at a "toasty" temperature. My only suggestion would be that an optional cord length be offered (10-12-14 ft). As you can guess the 10 ft cord was two feet short."

Del | Clayton Ca

I was not disappointed by this product

"We thoroughly enjoy the warm cozy ambience this electric insert gives our sitting area faux fireplace."

Patti the designer | Murrieta, CA

Looks like a Real Fire

"Great Product at a Reasonable Price Great Customer Service Very Real Looking Flames Add a Crackler and it Looks and Sounds Real"

Bob the Renovator | Ontario Canada

Works as expected

"I replaced a gas log in my fireplace that was unvented. It works fine but is a bit noisy."

Kit | Tennessee


"The set up was simple. But the best part of the purchase was the wonderful customer service. I called many times with petty questions and was always greeted by a happy helpful voice. I think her name was Sarah and she deserves the biggest shoutout ❣ In a few years I would love to upgrade to a more realistic one even though I got so many compliments on Facebook when I posted a video of mine. Can't say enough about the wonderful service."

Augierice | Chesterton Indiana

Good product

"I put this in my game room fireplace instead of lighting a fire, looks great"

Ellen | Pittsburgh, PA

Our ADOBE Fireplace!

"We live in Arizona and during the Months from December to March the evenings get cool. We had a decorative wall built and had a Adobe Fireplace built in. Electric plug was placed in the opening. We were looking for a heat source to warm the room. This 20" Duraflame Fireplace fit the opening and provided that heat source besides looking great it warms the room. No fire danger. Pictures attached."

Shockie | Surprise, AZ

Electric Fireplace Insert/Log Set

"It's exactly what I wanted. Provides heat and looks good."

Tennessee Tina | Chattanooga Tn.

Great for our family room

"Used as insert in old wood stove"

Ron | Imperial Mo

Better than we expected

"Our intention was decorative on special occasions only, but the ascetic and heat source is a nice plus so use it every night. The ease of using the remote control is awesome."

Brown | Washington

Realistic and Warm

"I bought this log insert set because my fireplace was just taking up space in my living room. Now it's a centerpiece for my family gatherings. Everyone loves the flame, and it really heats up my large family room."

Kristen | Longmont, CO

Affordable with high heat

"This is a great log set that instantly transforms your fireplace. It comes fully assembled, so all you have to do is place it in your fireplace and plug it in. The upgraded infrared heater is perfect for heating larger areas too! This really is the perfect unit."

Matt | Florence