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Duraflame 20-in Electric Fireplace Log Set - DFI020ARU

Duraflame 20-in Electric Fireplace Log Set - DFI020ARU

Reg. $379.99 You save 26%

Key Features:

  • Compact log set projects flame off back of your firebox
  • Energy efficient LED lights
  • Log set and ember bed rolls and pulsates for a more realistic look
  • Can be operated with just flames or with flame and heat
  • Remote control is multi-functional for ease of use

View Specifications ▼

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Delivery: 5-10 DAYS

It will arrive after leaving the warehouse.


If unhappy with your purchase, simply let us know within 30 days.

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The Duraflame 20-inch Electric Fireplace Insert/Log Set offers an attractive option to replace existing wood or gas logs. This electric fireplace option uses all LED lights. For you, that means you never have to change a bulb and the whole system is extremely energy efficient. Just imagine relaxing in the comfort of your own home with the rolling, flickering fireplace lighting up the room on a cold winter night. You can get that with this fireplace insert that includes a realistic log set and ember bed. The flame effects will have you fascinated because they look so real and the logs look realistic when the fireplace is off as well.

The insert comes with a remote control that will let you change the power of the flames and heat or turn the system on and off. The supplemental heat offered by the insert will warm up to 400 square feet of space, making it ideal for most rooms. Customers enjoy this fireplace insert for good reason. They rave about the low cost, and attractive design, the supplemental heat, and the easy set-up of the system. This fireplace insert is 20 inches wide to suit numerous different fireplace styles and sizes.


20" LED Insert/Log Set, Multi-Function Remote & 1 Year Warranty

Product Details





Fuel Bed






Manufacturer's Warranty

1 Year


20.5" W x 12" H x 8.66" D

Shipping Weight

14.74 lbs










Bulb Type




Heating Area

400 sqft

Heat Location

Bottom vent heater

Remote Control Options



This Duraflame product includes a 1 Year limited warranty.

Ships via Federal Express.

The Duraflame 20-in Electric Fireplace Log Set - DFI020ARU ships FREE via Federal Express SAME DAYand is delivered in 5-10 DAYS

  • These items ship via Federal Express at no additional charge within most of the Canadian Provinces. Some locations within these areas may require a shipping fee. A quote will be emailed to you for approval of the additional charges before your order will be processed. Freight quotes are available upon request.
  • If your item is specified to ship Freight, as defined by the trucking industry, Home Delivery means "curbside delivery" in a residential area. You may need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport. If you require Inside Delivery, please call us. (Inside Delivery not available in Canada)
  • Transit time varies between 2 and 5 days depending upon your location in Canada. You will receive an email at time of shipment with tracking and receiving information.
  • Please inspect the carton and contents when your product delivers. Should the product be damaged, document it on the driver's delivery receipt and contact us immediately and no later than 24 hours from delivery. We cannot accept responsibility for a damaged shipment if it is not noted as such on the driver's delivery receipt. Damage must be noted at the time of delivery.

Product Specifications





Fuel Bed







1 Year









Bulb Type




Heating Area

400 sqft

Heat Location

Bottom vent heater

Remote Options


Product Dimensions


20.5" W x 12" H x 8.66" D

Shipping Weight

14.74 lbs

Product Description

The Duraflame 20-inch Electric Fireplace Insert/Log Set offers an attractive option to replace existing wood or gas logs. This electric fireplace option uses all LED lights. For you, that means you never have to change a bulb and the whole system is extremely energy efficient. Just imagine relaxing in the comfort of your own home with the rolling, flickering fireplace lighting up the room on a cold winter night. You can get that with this fireplace insert that includes a realistic log set and ember bed. The flame effects will have you fascinated because they look so real and the logs look realistic when the fireplace is off as well.

The insert comes with a remote control that will let you change the power of the flames and heat or turn the system on and off. The supplemental heat offered by the insert will warm up to 400 square feet of space, making it ideal for most rooms. Customers enjoy this fireplace insert for good reason. They rave about the low cost, and attractive design, the supplemental heat, and the easy set-up of the system. This fireplace insert is 20 inches wide to suit numerous different fireplace styles and sizes.


Manufacturer Resources


The Duraflame 20-in Electric Fireplace Log Set - DFI020ARU ships FREE via Federal Express SAME DAYand is delivered in 5-10 DAYS!


+ Write a Review

I would but this product agian if need be.

"The logs look great in our little fireplace in our office. Our office receives several compliments on the electric logs. We enjoy them and the heat these put off is just enough for our office."

Von | Blacksburg, Virgiina

Good product

"Good product"

David | Brooklyn

Perfect Fireplace Log Set

"I researched this product and this is the best.Easy to use and just love the effect of the flames"

Jackie | Jupiter, Fla

I Made a Good Purchase

"I am quite pleased with my purchase. It is a bit noisy when you do not have on some amabient noise like a television or music but not any worse than any forced hear. The light change motor can get noisy on low but all is well. I really enjoy the way it provides additional heat in a room that is often chilly. I also like the flame which replaces the gas fireplace I am used to quite well."

Gr8 hnd | Allen, TX

Awesome Insert!

"Product works as an excellent insert, feels like the real thing."

Muddy | Elkford, B.C.

It is perfect and really beautiful

"This truly is a beautiful addition to my living room and very well made."

Cohall | Cary NC

Yes I would buy again

"Very realistic and great heat source. Have not used my home heat"

Brenda | Longwood, Florida

My Best Birthday Present

"I am so enjoying my fireplace! I press a button and just sit back and enjoy the wonderful ambiance. I purchased this fireplace for a clearance price so it was an extraordinary bargain to begin with. The undulating and heating features are added bonuses."

cj | Phoenix AZ

Love this log set

"I was tired of the mess with the wood burning fireplace and the frequency of the no burn days, especially around the holidays when you really want to use your fireplace. I decided to switch over to an electric fireplace. Since we already had the firebox we only needed the log set. It's chilly here in Arizona in the mornings and evenings so I have been using it quite a bit lately. I love it!!"

AZPatti | Fountain Hills Arizona

Excellent purchase!! I am enjoying the fireplace log set.

"Excellent purchase!! It adds the feeling of a real fireplace flame! Will purchase another one for my fireplace upstairs. I like that there is no clean up as with real woodburning fireplace."

Wendy | Castle Hayne

I would buy this product again and recommend it

"Please set up Barr electric fireplace inside our wood-burning fireplace. It gives all the great amount of heat for our Dan and looks very realistic. That is exactly what I was looking for."

Missy Holladay Realtor | Knoxville, TN


"Works well lots of fun"

Bubba | Floral city

Expensive for what it is

"In my room in an old fireplace. Noisy when it is quiet around... Fan for heat does not push enough air!"

Math | Quebec canada

Enjoy the extra heat on a winter's day

"Our fireplace would need almost $1000 to get it up and running so to have this log insert makes the fireplace visually appealing is great! The fan is a bit noisy but warms our medium size living room. There is a dial on the side to set to your preferred temperature and the remote is great to turn on and off from across the room. The only thing I would want added from this product would be a cracking fire sound. I was expecting a glowing log but it has flame lights on the back wall to make it look more appealing."

Erica | Saskatoon, Canada

Attractive, quiet and a nice addition to our space!

"This little heater surpassed our expectations. It is quiet and heats a large room easily while adding ambiance. It was definitely a good value for the money, and we received the product within days of ordering it."

Laurie | Canada

Great ambience, we love our fire!

"We transformed a small cabinet into fireplace...we live in an apartment and needed some cozy ambience! The duraflame log set did the trick!,,"

MM & MM | Toronto, Canada


"I was looking for something attractive to put in my pre-fab fireplace that would give some heat This unit is attractive and the flame is good. The motor is a little loud but easy to get used to. The ONLY heat I feel from this is virtually standing within a foot of it. I have a very small den and it does nothing, heatwise. I have the thermostat nob turned as high as it will go, turn the blower on and that's all I get. Very disappointed."

ppat | Virginia Beach, VA

We are very happy with our log set, and would recommend it!

"Gives a cozy look to the living room, nice heat, and is clean and so easy to use."

Cozy homeowner | Chickamauga GA

We love this fireplace!

"More realistic than our expectations"

Satisfied customer | Chickamauga Ga

I would recommend this item to my family and friends

"It is surprising how it heats up a room"

Frank | Gatineau, quebec, canada

Very happy with the service, shipping and product itself.

"Product is being used in a corner fireplace. Size is perfect. Realistic look, both when in use and not. I did speak with customer service before purchasing and the lady I spoke with was very knowledgeable and helpful. I would buy from this company again without hesitation."

Linda | NJ

It's perfect,!!

"We replaced our old insert,, this is much nicer, fits perfect, heats just right!!"

JD's | Hubbard ohio

Great quality for price

"We were impressed with how quickly it arrived. It is a great addition to our cabin."

Al | Sask.

I would buy this product again

"I use it as an insert to the fireplace which is not used due to city by-laws. It makes the room cozy and inviting. Does not give enough heat as advertised, Would recommend it to anyone interested."

x | Montreal, Quebec Canada

I would buy this product again and again.

"Quality product for the price. Excellent replacement for old wood and gas burning fireplaces. Very realistic."

Cabin man | Virginia Beach, Virginia

I highly recommend this product.

"No more mess with wood and inefficient gas logs. I can have a fire in a second with a great heat."

Cabin man | Virginia Beach, Virginia

I am very happy with my purchase of the Fireplace insert

"I was very satisfied with the price of this item, I feel it is very much worth it."

Excited | Ohio

Can't say enough good things about this product!

"Cozy, convenient, clean, remote control, realistic flames, undulating embers, beautiful grate, changes the atmosphere of whole room"

Rosie | MO

Great Product & Fast Shipping

"Amazingly easy to use and safe with kids."

Maamebi | Zion, IL

Nice ambiance

"I bought one of these a few years ago as a fireplace insert and enjoy it during the winter. I recently converted a spare room into a den and added one of these on a pedestal as a space heater. Really nice ambiance in both rooms in the evenings, and just a bit of extra space warming in the winter months."

DaveC | Reno, NV

Duraflame log inset

"Purchased Log inset for chimney fireplace that we no longer use for solid fuel Gives a cosy warm 'feel' to the room now without the mess and extra work of the real thing. Just a shame the fan is a little noisy when in use. It's ok with the TV on but is noticeable when the room is quiet. However, the supplementary heat source is nice and the coal effect is very realistic. Good value for the price."

Brookesy | Aiken, SC

Outstanding quality!

"Used the unit to replace outdated gas logs. Makes the fireplace realistic and so easy to use."

Easy Fire | Virginia Beach Virginia

Floridians Love Fireplaces Too!

"We live in Tampa, Florida and have a wood burning fireplace we rarely use as it's messy and wood is expensive here. Since we occasionally would like extra heat while watching the "fire" a supplemental heater was a great addition. It fit perfectly and looks very real. We got the crackler for total realism and are extremely happy with our purchase especially since it was on sale."

M&S | Tampa, Florida

Would buy again ---- fast delivery --- exactly as described

"fits well in my fireplace"

buglady | lockhart,tx

Duraflame 20" electric fireplace log set

"I have an old cast iron fireplace from 1885. Over time I had bought the traditional log set with a sort of plastic cover where the flames would show. It was a disaster for the cats who quickly destroyed it. When I saw the duraflame insert I measure and it was a perfect fit. When it came I was so pleased with its durability and ease of using with the remore control. While I do live in Florida the amount of heat coming from the insert was just right. Also the logs are unbreakable, the stand they set in beautiful and perfect and I am extremely pleased."

Cats Mom | Homestead, Florida

Warm & Cozy!

"I love this fireplace log insert. It adds a warm and cozy feel to my living room. The "flame" almost looks real. The perfect item to add life to a nonfunctional fireplace. The remote options are great too."

ColdNoMore | Colorado

This log set is beautiful in our electric fireplace!

"So pleased with the order."

Big Jim | Lindsay, Ontario, Canada

Heater for an enclosed space

"I 'm not very good at measurements...so ordered this for a bigger space. It might warm up a smaller space better and my hubby said a stronger heat blower would be nice."

Dimples | GA

good value for the price, looks lovely too

"works great so far!"

lraman | toronto, ON

It's a great product, love it

"Just loved this product, I have been looking for this very type of insert and wasn't having much luck finding one. This one just fit perfectly and the added heater was wonderful as we had a cold spell here in Florida right after we installed it and it sure kept us warm in the front room!!!! Fantastic!!!!"

Marsha | Valrico, Florida

Would purchase again!

"Love it! Would highly recommend. Natural looking and even gives off a little heat!"

CM | Palm Harbor FL

A great purchase

"The fireplace was simple to set up. We had to search for an extension cord with a high enough wattage, but after that it has been easy. It looks realistic and fills the void in our empty fireplace box quite well. We are happy with our purchase! I just wish it gave off a bit more heat."


I would buy this fireplace again.

"I replaced my gas log with this electric log. I am very happy with it."

Brenda | Florida

Great ambiance to a little used fireplace. Works well.

"Works well. Simple to work. Flame and logs are rather realistic for the price. Flame projection could be a little brighter, but not bad"

Warm and cozey | St, Louis, MO

Love it! Reflection looks real.

"Would be nice if it made a fire sound like the crackling of wood, etc."

MightyCamMouse | Ontario, Canada

Looks Nice and Delivered That I Expected

"A snap to install but needed to elevate it slightly to fit in my decorative fireplace. The look is very nice for the price. The only drawback is that the mechanism that rotates makes a clicking sound which I have to drown out by cranking up the television volume. I was tempted to disassemble to see if I could locate the hang-up point, but declined out of fear I would mess it up. Definitely worth the price as I attempt to create a lodge style look in my living room."

Log-splitter Bill... Not! | Lakewood, Ohio

Love the look...great value!!

"Wanted to replace my old propane gas log set with an electric log set. This Duraflame 20" insert fit the bill!! It was easy to install, looks very realistic and the heater is awesome! Also ordered the fire crackler...love it!"

Tina | Arkansas

Cozy warm awesome!!

"Our livingroom is a bit cool with draft from fireplace so putting in the DuraFlame log insert with blower heat has been amazing!!!! It keeps us warm, it looks so real, our dog loves to lay in front of the fireplace now."

Happy Warm Cozy Duraflame heater lover | Virginia

Product is just what I was looking for. It Looks Beautiful!

"I love the ambience it provides."

Dazzle | Tinton Falls, NJ

I love this insert. Looks good and heater is great.

"O use it in the game room. Kids love to turn off light to watch the flames. They also like camping out in the room because "The fireplace is beautiful" ."

JWM | Saucier, Ms

Best stress reliever..........going to add years to my life!

"Best stress reliever! Can sit in my chair and with a click of the remote I have a fantastic fire in my fireplace. I can recline, relax, read and my wife not complain about the smoke smell. My Duraflame insert is going to add years to my life, by not upsetting my wife!"

Bud | Trophy Club, TX

Best purchase of the holiday season!

"We love the realism of this unit! My husband and I both grew up in New England and this year we were able to have an old-fashioned Christmas for our granddaughter. I even used a photo of it for our Christmas message."

Vicki | Brooksville, FL

I would by this product again for my spouse.

"Great product. it provided the needs for my wife that wanted a artificial fireplace look and minimal heat source."

m4ctadas | NLR, AR

It is a great insert.

"Very satisfied with this insert."

The builder | Williams Lake B.C.

Great fireplace!

"I received this for Christmas and I absolutely love it. We use it everyday!"

Candi | Norman Park Georgia

Great look for my small fireplace

"I have a tight space and it was the only one that fit. The look is perfect for our home and we enjoy the supplement heat source. The simulated flames stopped working after a few uses so I ordered a new spinning motor which was delevered at no cost. When I took it apart, the rod had fallen off the motor arm. I reattached it and straighten out the bracket. It is working perfectly and I am looking forward to many years of enjoyment."

Kid Mangrove | Cape Canaveral

I would buy this product again

"This product arrived in a couple of days. Easy set up. We had to get a different extension cord. No problem. It made our fireplace nice. You could feel the heat and the flames were adjustable. Great buy."

Barnes Family | Southfield Michigan

This is just what they said looks really cool

"Looks great"

None | Wisconsin

Love it. Looks great and puts out just enough heat.

"Used it in an unused wood fireplace. Looks great."

Kim | Oswego, NY

Very nice and compact. Good heater.

"Montreal has banned wood burning so we had to select either electrical or ethanol replacement."

JND | Montreal

Looks real

"Decorative fireplace"

bill | cal

I would strongly recommend this product to everyone.

"It was easy to set up in my existing fireplace. Looks so realistic and beautiful. I am allergic to the real smoke so I choose this as an alternate heat source and because I love setting by my fire place. Love, love , love my fireplace. Strongly recommend."

Carol | Maurepas, Lousiana

Better than expected

"We use it the heater to keep the chill off in the evenings."

J&D | Mesa Az

loved it

"great product for the money"

dan de | tuxedo ny.

Very Nice

"Looks Great"

Dynamic D | Wanchese,N.C.

I like it.

"Bought one of these two years ago and like it a lot. Fits nicely in the space of an old wood-burning fireplace. Realistic flame effect and enough heat to cancel out the old drafty chimney. Bought a second one this year for our daughter and her family."

bunkypop | Edmonton, Alberta, Canada

Very Realistic

"It is very nice and looks realistic. Heat is adequate but don't use it offend. The fan is a little noisy but with music on in the room you don't really hear it. Would like it more if it made some crackling sounds. For the cost it is a very good buy. Looks very nice in may living room with out all the dirt and mess."

The Colonel | Derry NH

Very appealing flame appearance and great heater function.

"Arrived less than a week after placing order. Took less than a minute to place in fireplace area and then plug in. Remote an added plus as you can control all functions from your chair-no kneeling required to turn on or change a setting. Better than the gas insert it replaced as unlike our previous gas model no annual maintenance is required."

supertech | Stittsville, Ontario




Love it! Heat is perfect for my area.

"As decorative and heat resource."

Gerri | Las Cruces, NM

I would very definitely recommend this product.

"A very dependable decorative log. The heating is a PLUS. An absolute must for anyone wanting to switch from wood burning to electric."

LoujB | Gatineau, QC, Canada

Coziness Galore!

"We were hesitate about going from gas logs to electric but very happy we did! Love our logs."

Joyce | Kentucky

Great buy

"Very happy was just what I wanted"

Fitz | Davenport FL

Best decision I made was when I purchased my Duraflame!

"I love the fact that all the heat is getting pumped into my living room and not going up and out the chimney! I also love that there is no more mess, finding wood and worry about whether the chimney is clean and safe to burn wood in. Love the remote and how easy and fast it is to heat up the room and it is visually so nice to look at. I never thought a few years ago that I would purchase something like this but I am very happy with this product and would recommend it to anyone!"

Rod Hat | Vancouver, Canada

Yes the product was perfect for our needs

"It fit perfectly in in old style fireplace."

Eric | Toronto Canada


"We love it! It was delivered promptly. Easy set up. Provides some heat, but really warms up our room! Highly recommend!"

Hopper | Warner Robins

Happy with product

"Like the fireplace, gives off a lot of heat."

none | PA




Yes!! Exactly what we had hoped for !!!

"Regular wood burning fireplace in condo. Cannot have gas type. This is perfect !yes"

Jim | Granbury Texas

I would definitely purchase this product again!

"The fireplace is absolutely great. It looks so attractive and I just love the ambience. It was a very good choice for us and the space where it has to fit is somewhat limited and it fits in there perfectly. It was delivered to my door in a pretty timely fashion. We couldn't be happier with out purchase!"

Bolsover Princess | Bolsover, Ontario

Very satisfied, creats a lovely atmosphere.

"Again, very satisfied"

None | Sterling, Colorado

Love it! Would buy again!

"Heats room very Well"

Na | Antioch, CA

Light my fire....

"Love this. Great website. Video features most types of inserts they sell. Great customer service too!"

Reidar | Seattle

So happy with my duraflame

"Just arrived an wow.more than I expected..lovely flame.so real.My fireplace is 130years old and this looks so cozy. Changed the feel of the whole room..should have done this year's ago.. thanks duraflame"

Brenda | Columbus ohio

I would buy this again

"Great replacement to wood burning. Realistic look and no mess"

Cozy in Va. | Chesterfied VA

I would not buy this product again. It's just good for look

"Very Disappointed in the product. Would not recommend it if you're needing it to heat 400 sq ft. It might heat 50 sq ft. Wish I had tried it when I bought it in July but it was too hot to try the heat out so waited until our cool weather hit yesterday. I would have returned it. It is very pretty and I do like the flames. But now I have to find something else to heat our room so I am out the cost of the product and the 2 year warranty I paid for."

Kat | Texas




A wonderful purchase

"After looking in to a filler for the unused fireplace this seemed like the perfect solution . I was excited to set it up which was quick to do. I love how it looks as it is in use, the flame looks very nice. So glad I purchased this we are pleased thank you"

Chrissy | Vancouver b.c

Wonderful purchase

"We enjoy our purchase and we're glad to find something to fit into the unused fireplace."

Chrissy | Burnaby, b.c

I do like the fireplace but may look at other styles.

"I do like the fireplace over all. Was hoping the flame was brighter. The fan could be a little quieter and a nice feature would be for a sound track of crackling fire that could be switched on and off."

TardifCountry | Dunnville, Ontario, Canada

We had a big time draft . . . for so long

"the draft is gone and we have used the heater almost every night"

M2 | Vancouver BC Canada


"When we first started it up, it had a funny smell. The only way to describe it is like wire overheating. I was somewhat concerned, but I told my husband that it was probably just because it was new. The smell dissipated after using it a few times. It also makes a kind of cracking noise when first heating up which doesn't last long. Overall, we are happy with it."

Carol, the music lover | Pennsylvania

Extremely happy with this product, definitely recommend!

"We closed off our chimney and inserted in our actual fireplace, it looks great, received many compliments!"

Ceeleegee | Winnipeg, Manitoba

Love it! want one in every room

"Built entertainment center in living room and this is the beautiful focal point"

Peanut | Tempe, AZ

Love the Duraflame insert it looks great in my fireplace

"love it so much, happy I made the purchase"

mimi | Wappingers Falls, NY

Very happy with the purchase. No fuss - no muss, Very Happy!

"Pulled out a vent free gas log system that was never used and use these logs all the time."

Dan | Adirondack Mountains of New York State

Good value for the price

"The cord could be longer; I think it is about 6', and getting it from the fireplace to the plug was a challenge. It is normally quiet, but sometimes starts vibrating (from the fan or "flame" motor). Touching it usually stops that. We are very happy with it."

DJM | Sault Ste Marie, Ontario

Absolutely Gorgeous!

"I had a fireplace that I wanted lit somehow. I've had candles in it, stringed lights, etc. A real fire is gorgeous but dirty and I hate the clean out! I stumbled upon this electric logs and was excited to try them. I'm absolutely in love! So beautiful! I can have a "fire" year round! I'm really not interested in the heater part. I'm sure it works great. I highly recommend this unit! My room is so comfy and cozy!"

Jenny | Richmond, IN

looks good and is simple to operate

"I put this in a rental cabin where I did not want people building real fires. It looks good and is very simple to operate."

Racer X | Marietta, GA

works great and cozies up the room!

"Fits in my faux fireplace I bought years ago."

pam | Louisiana

Couldn't be happier with this product!

"I found this unit after doing a quick search for fireplace insert heaters and it was on sale. I measured the space we were looking to fill and it just happened to be Exactly the specs we needed. It was ordered as a gift for my in-laws to bring new life to a old brick fireplace that has been out of commission for years in a very chilly old house. I initially thought it was just for show but was pleasantly surprised to realize it was also a space heater that would accommodate and Very good sized room. It totally pulled the room together and made this living area warm and welcoming in many ways. I can't say enough good things about this unit!"

Jessica Madden | St. Peter's NS Canada

Perfect to convert from wood to electric

"It fits perfectly, love the remote. Very quiet. Nice flame effect, just a lot of red, no real hello tones at all."

Doc H | PSL Fl

Nothing more can be said.

"Nothing more can be added to what has already been said."

Chuckbluesky | London Ontario Canada.

Duraflame 20 inch Electric Fireplace insert

"Excellent for the price."

Cody the dog | Great Village, Nova Scotia, Canada

Yes I would buy this a second time

"I bought this for our church. It is loved by all. Many positive comments. It is safe and looks great. The remote works great. Love this product. Thanks!!"

Don D. | Howard City Michigan

This is a really good fireplace that replaced a gas unit

"Very nice looking and performing unit"

Radioman | Winnipeg Manitoba

Very pleased!

"I love this fireplace! It fits into my wood burning fireplace beautifully! I have only one complaint: one of the front feetcwas broken off on arrival but I glued it back myself and it's holding okay. Hi"

Jacki | Lafayette Tn

Looks real and fits perfect in our retro fireplace.

"This was the only fireplace/heater insert that would fit in our cone fireplace. Looks real and heats great."

Vera | Clermont, FL

I am a little disappointed in the amount os heat it lets out

"Disappointed in the amount of heat that it gives out. Was told it is the smallest unit, does not fit it my firepalce going to have to do major work to make it fit"

Rach | Fresno, CA

I love it but customer service could be a lot better.

"I would have given you 5 stars but for reps attitude. I understood this unit was UL rated but could not find any indication when I opened and unpacked it. I sent inquiry and got back a short and curt reply that it was not but had the equivalent Canadian rating. No nice, "sorry for the confusion, etc" response. When I asked where I code find the Canadian seal or whatever, again curt and vague answer. I was going to buy logs for den fireplace but if I want disregard I'll buy from the local big name hardware store. Also, I mentioned one of the remote batteries was bent. No big deal but acknowledgement and replacement of the battery would have been nice."

Capspups | Arizona

LOVE this product. Highly recommend it.

"I don't have anything bad to say about this product except it's hard to get the remote buttons to work. But I do LOVE the product!"

Budget Shopper | Repton, AL

Very Nice

"A nice alternative where a live fire is not possible."

Boone | Oceanside CA

I would buy this product again

"To heat a small family room. Looks very realistic."

ambergator | pinole,ca.

Solid construction and nice ambiance

"The electric fireplace insert is constructed very well and the "flames" provide a warm ambiance to the den, which is where I have it installed. Unfortunately, the heating element and fan are not very strong, so one needs to be sitting close, within 5 ft., to feel any real warmth."

James Leo | Long Beach, MD

Love It

"While it's not a wood burning fireplace, I am enjoying it so much. I bought a dense laser cut screen just to camaflouge it a bit. I also bought the battery operated cracking unit. So it approaches realism. I turn it on as soon as I walk in the house. So cozy."

Jodi | Knoxville tennessee

surprisingly nice performance

"I am using it for three days. When it was -1C outside I was able to heat all 89 m2 condo without any other heat source. During first several our of operation it produced a lot of plastic smell. Now it is less stinky. Hopefully it will seize to produce this unpleasant smell completely soon. The flame is reasonable realistic but my major purpose was heating to give some purpose to unused wood fireplace. Unfortunately no way to adjust heat output so it is either full or none."

Denys | Montréal, QC, Canada

Duraflame Electric Fireplace Log SET

"In Arizona we have many 'NO BURN DAYS' and we are trying to eliminate as much pollutant as possible. This is a perfect replacement and it displays well."

tom tom | Phoenix, AZ


"We love our new electric fireplace. It fit perfectly into the old fireplace. It is very attractive and relaxing to watch. No more cleaning out the old fireplace or chimney. No more smoke getting into the house or smells from the fireplace. One push of the remote and relax."

The Airman | Katy, Texas

I'm very please with my unit

"I already marked the 'pros' see above"

luna | culver city

I wish I would have purchased this years ago!!!!

"I love the convenience of the remote and the look and variations this fireplace offers."

SunnyPhx | Phoenix AZ

Love my "fake" fire logs

"Very quick delivery. I am so pleased to have bought the electric logs. We have lived in our house over 20 years and have never build a fire. So instead of having to clean out the fireplace, we bought the electric logs. Very realistic and very warm."

DB | Corpus Christi, TX

I like it

"This unit actually looks pretty good. The heat output is low but will accumulate after a while. If you want more heat, the unit that was a few more dollars would be the one."

Rich | Cambria, Ca.




Exactly what I expected

"Had to purchase a heavy duty extension cord to reach nearest plug (only 10 feet away)."

DBJ59 | Phoenix, AZ

As advertised.

"The Duraflame 20-inch Electric Fireplace Insert/Log Set offers an attractive option to replace existing wood or gas logs. It looks good and I used it almost every day at Christmas time. It doesn't put out much heat, just luke warm air, which cuts off after a short time, but I purchased it for mostly the looks of a natural fire."

Jerry | League City, Texas

Great purchase!

"I bought this electric fireplace to fill a fireplace-shaped hole in our chilly basement rec room. It heats the room well and makes it very cozy. The fan for the heater is a little bit loud but I can live with it. It off-gassed the first few times I used it but the smell has gone away. I was also very happy with the speedy delivery from electricfireplaces.ca."

Cold Basement | Ottawa, ON, Canada

Realistic look

"It fits the decor."

Acorn | New Westminster, BC, Canada

Great update for wood-burning fireplace

"We use this in a guest bedroom. The chimney has been blocked and insulated. Logs and "flames" are a great decoration for the fireplace. Heat output is mediocre but the primary function was for looks anyway."

Jimmie | Kamloops, BC

Duraflame 20-Inch Electric Fireplace


bumbryal | canada

Really nice flame effect

"This was one of the few options to fit in where an old asbestos gas-fired setup had been removed. The fireplace is not deep nor wide, so I was lucky to find this one that fits perfect. I have the old, darker brick behind it, so the flame effect shows up really well. Runs quiet. The free sound effects gadget is a lot of fun."

Poppy | Franklin, PA

Nicer than I could have imagined

"We use the product for the ambiance. I wanted gas originally but we don't have a gas line. Easy on with remote. Lovely to look at."

The Feather | Osterville, MA

It's all about the atmosphere.

"I love my fireplace insert!"

Beth | Virginia

Great fireplace insert

"Looks great and works great!"

Jim | Cissna Park, Il

My Duraflame has made a difference in my comfort and the cat

"ARRIVED IN PERFECT CONDITION easy to install and worked right away"

Country Girl | Kingsland, TX

Can't believe it's not a real fire!

"Looks beautiful in the fireplace. Keeps room warm."

Cindy | Pittsburgh, PA

Beautiful cozy fire without the mess!

"We are using this in our fireplace instead of hauling in wood and having to clean out ashes. The only down side is if I pick up a piece of lint off of the floor, I can't burn it in the fire. :0"

Happy retiree | Pattison, Texas

Love this fireplace insert and would buy it again

"I have a real fireplace but hated to drag in logs to burn in it. Also did not like cleaning the ashes after. I bought this and love it as it so real looking. I also like the remote that goes with it. I bought a new fireplace screen and it looks so real. Also loved the pricing. Checked other prices and could not beat this price. LOVE IT what more can I say."

Betty designer | Charlottetown PEI, Canada

Great Purchse!

"Great quality, very realistic looking!"

TGBlondie | Pleasanton, CA

Beautiful Addition to Bed or Bath

"I adore this 20" in my bedroom. So attractive, realistic, and efficient. The remote control allows me to vary the flame effect and the heat output from the comfort of my bed. No more chilly nights. A few minutes, and I am drifting off to a comfortable sleep. An excellent product, at a reasonable price...I recommend this model highly. In the future, a UL listing would be a plus. if it fits your space, go for it!"

Hanksoso | Sandyston, NJ

Very Realistic

"This is a good replacement for real wood that cost a lot, not environmental friendly."

Sylvain | Repentigny, Qc

Love it!

"I used this for Thanksgiving and will be using it Christmas. Can't afford gas logs right now so I set it inside my fireplace with a fire screen in front of it. You could not tell the difference unless you got right up on it. Served the purpose beautifully. Didn't turn on the heater. Love it so far."

Sammy | Fairdale, Kentucky

Brings a cozy feeling!

"love it"

Handy Sandy | Ontario, Canada

Works and looks great

"Fits nicely into our existing fireplace surround. Takes the chill off quickly, and looks very real. We really like it"

Big Guy | Tampa, FL

Very efective

"Maintains comfortable temperature in the area that we need. Helps to save electricity."

Henry | Fort Wshington, MD

Looks awesome!

"Placed in my living room. Looks so real, no mess. Remote works great."

Electric fireplace | Jonesboro, Arkansas


"Use it to generate instant heat in a family room addition. Now that it can be turned on remotely the convenience of its use great."

Maggie | Parsippany,NJ

I would buy this again.

"I was very pleased with the look, easy of installing and realistic look of this product. I would buy again."

BB | Brandon FL

love my fireplace. it works great and looks good too

"arrived quickly and very easy to install"

Heidy | Ontario

Does look good,

"fast delevery"

Garth | Ruckersville Va.

Exceeds Your Greatest Expectations!

"Product was carefully packaged and arrived on time. The flame effects reflecting on the wall of the fire place and the pulsing glow of the wood and embers of the box are incredibly realistic. Adding the "crackle" noise is totally effective. I missed our real fireplace when we moved into the apartment and starred at the dead fake fireplace for years until this Duraflame Fireplace insert brought it to life."

Jim | Chicago, Illinois


"I use the fireplace insert instead of burning wood. It would be greater if it had a crackling sound & the smell of wood burning."

B.J. | Decatur, GA

Fast, Free Shippping to GA

"We purchased Duraflame 20 inch electric fireplace Insert/Log Set-DF at a great price with no shipping charges and no taxes. The realistic flame is very appealing and the blower creates heat just as a real fire would. We had it installed in a 30 year old Franklin stove which had been in a bedroom not being used. Upon inspection, we were told it was unsafe for a real fire without expensive rennovations. We were advised to just put in electric logs! Great idea and that's what we did. Thanks for the logs."

Bunny | Lavonia, GA

I would buy this product again

"Realistic and good heat source"

Benson | South Dakota

Very realistic, efficient, comfy

"Clean and efficient"

Hack | Sherbrooke Quebec

Works well for our fireplace and area

"the log set fits our fireplace very well(our fireplace has a short area back to front and tapers quite a bit from front to back). it looks pretty realistic and gives off some heat to take the chill off of our area. the log set gives off a little bit of fan noise when the heating is on but it is pretty minimal."

OkoBob | Okotoks Alberta

Electric fireplace insert

"very happy with unit. my existing fireplace needs a new firebox that I don't have the time or money to replace at this time. The insert was the right price, super easy to set up and makes the room more appealing to hang out in."

Surfer Girl | Bayville NJ


"Replaced gas logs!! Looks and functions great !"

Tg | Biloxi, Ms

Good deal!

"Our leased home had a fireplace, but no logs. We choose this insert because it is cheap and portable. We love the ambiance that it adds to our living room."

Texas Girl | Conroe, TX

didn't fit my fuel gel fireplace

"I use it for the flame effect and may use it occasionally for some warmth but depends on my electric bill. My fuel gel fireplace sat for 12 years because the fuel gel cans were too expensive so I bought the electric fire logs. I had to gut my fireplace to get the electric logs to fit in it so now my fireplace is just a wooden shell for now. This morning the remote would not turn it on, so then I tried the switch, still would not come on, so I messed with the remote and it finally came on. I thought it was broken but so far it works okay."

Mitch | Redford, MI


"It's everything I was looking for; realistic, shows beautifully."

Nana | San Antonio, TX

Now I want one for my bedroom, love this fireplace!!

"I love coming home and being able to turn it on and relax by the fireside with no heat, and then on a chilly day turn the heat on to warm up the room I'm in. I use it everyday. I plan to get another one for the bedroom just for the relaxing moments it gives us."

Carrie22 | Mount Vernon, IL

Beautiful & warm, with flames that look realReslusu

"Zone heating and for realistic looks"

Lucy | South Carolina

A fire at last

"Am very pleased with the purchase of the fire log. It fits perfectly into our unused wood burning fireplace. After 27 years we have fire! It is an excellent and affordable alternative to the real thing, looks realistic and there is no mess to contend with. It is very relaxing to look at with or without the sound effects. Customer service was excellent, all questions were answered and the product was delivered when it was promised. Overall very pleased with this transaction."

DW | Edmonton, AB, Canada

Love it!

"Ordered it and it arrived the next day at my home! Have it all set up and I'm super thrilled! Exactly what I wanted"

Carrie | Illinois

Just perfect!

"This is the perfect fireplace for our new hearth room adjoining the kitchen. We shopped around and found this unique fireplace to be the best choice. Love that it does not have a back ground screen....looks more realistic with the flames dancing off the back of the wall. Simply love it!"

This Old Farm House Laconia Indiana | Laconia Indiana

I would recommend this product to others.

"Looks natural"

treetop | Mi

Great product

"The insert in our wood mantle fireplace burned out, and I had a tough time finding a new one that would fit. The DFI020ARU was a good fit; all I had to do was build a simple firebox to go around it. The flame looks very realistic, and the crackler was a good addition. Received the insert within a week of ordering it, very surprised and pleased."

Dewassinc | Waterloo, Ontario, Canada

I love this fireplace!

"We just bought a very small cottage to retire in and the fireplace although it was working put out a lot of zoot and smell. We decided to go with an electric fireplace to have the heat and the ambience of the fire. This fireplace exceeded our expectations. Not only is it realistic looking but it's also lovely in our fireplace. The flames going up the back of the fireplace look real and the heat is perfect for our small living room. I still can't believe how little we paid for this product."

John and Becky | Pine Mountain, GA

Great idea to replace my gas burning fireplace

"My family enjoy the ambiance of a fireplace without the cost of traditional wood-burning or gas alternatives. The whole family enjoys the welcoming ambiance of dancing flames and the soothing warmth of a wood stove without the fuss."

MAS | El Paso, Texas

Nice and cozy

"I built a wooden mantle and used stone pattern wallpaper inside the fireplace. This log insert is just perfect for the fireplace. I like the fact that there is no mirror at the back of the insert, the flames dance on the stone pattern of the fireplace instead. I added a screen in front of the mantel to give it a more realistic look. I love that this insert gives heat as well as ambience."

Roz | Ontario, Canada

So excited about this lovely product.

"I have a large 2 sided fireplace that is old (36 years) and inefficient. I put in two of these fireplaces back to back and it created a thing of beauty and functionality once again."

Heidi | Kelowna, BC, Canada

Love my Duraflame

"Heats our living room space. It is really pretty and realistic looking logs and flames."

nsuhm | Conway, AR

Perfect fit!

"I don't normally write product reviews, but we had quite a challenge locating an insert small enough to fit our compact, old stove, which no longer meets the fire code as a wood burning device. The 20" Duraflame is a perfect fit, looks realistic when turned on, and provides a great supplemental heat source for our 14' X 20' rec. room. Add some pine needle incense and voila... the ambiance of a real fire!"

blackdeer | Ontario, Canada

20" duraflame electric fireplace insert/log set:WONDERFUL!!!

"This is my 5th purchase of an electric fireplace insert from Duraflame. Guess you can guess how pleased I am with this product. I say, "Keep them coming." They have solved every problem I had with my fireplaces and have added a great deal of comfort that was appreciated, especially with the cold winters. Thanks so very much."

Sue | Cincinnati, Ohio

Pleasantly surprised at how real it looks.

"We love the look, fit and appearance. We constantly fool our friends when they think the fire place is real."

Snook | St. Simons Island, Georgia

It'll do

"It suits our purpose as it fits the space we have in our fireplace and we needed something electric. The background reflective flame is nothing like the picture unfortunately, and a couple of the settings on the remote are not distinguishable, just most and least lighted. The fan is fairly loud and competes with listening to the tv."

Macdube | New Brunswick Canada




Looks Good

"I like the look however I do find the blower noisy and the heat is not what I expected."

Heater | Canada

great item

"This electric fire place was placed in my vermont casting stove. It fit perfectly and and works great. I know longer burn wood and I wanted to use the stove for atmosphere and the appearence of a fire."

rusty | lowndesboro,al.

This thing is awesome!

"Our home, built in the mid seventies, has a "heatilator. We have never been able to have a decent fire. This is like a dream come true, and with a remote even! We have enjoyed this so much and we even turn it on in the morning when it's warm, just for the ambience! Also, the buying experience was wonderful..so nice and informative and we had it in a few days...thank you"

clane | Manhattan, Kansas

This fire box looks sooo real! Works great for my needs!!!

"I use this log inset in my wood burning fireplace to keep my living area warm! Works great and I don't have the cleanup afterwards...looks very realistic!!!! Family members have said "oh mom, your using the fireplace again. Then they start looking really close because they don't believe it isn't really burning wood!!!!! I may buy another one for my den!!!! Very happy with this product....."

Stepsister1 | NJ

Exactly what we wanted!

"We have a 1500 square foot house and this heated the main living areas so well that we didn't have to turn on the whole house heater!!"

bwsmith1978 | Banning, Ca

perfect fit, very realistic!

"This is a great product! I ran the electrical outlet behind the fireplace so it is hidden. Most people who see this fireplace for the first time think it is real, the flame projection is quite convincing!"

D'Arcy | Cascade, Wisconsin

I would purchase this fireplace again

"We use this insert in the basement wood burning fireplace, as it is a little cool sometimes, and it takes the chill off the air, during hockey season and looks great."

Rob the hockey fan | Drumheller Alberta Canada

Fits my small condo fireplace well

"The chimney for my wood burning fireplace was no longer safe and I was looking for an affordable solution. The condo fireplace is smaller than many in found in larger homes and we had a difficult time finding something the right size. This log set is compact, looks great and has good heat output. Exceeded my expectations for the price."

JaneA | Gatineau, QC

Definitely recommend this product!

"I use it in a wood burning fireplace, it is large enough to fit in the space and looks great!"

KK | Windsor ON


"I just love the fireplace I bought .it added charm to my living room .so economical it really looks great.i am really happy with my purchase"

Sheena | Surrey ,BC

Duraflame 20-inch Electric Fireplace Insert/Log Set DF020AR

"Service/delivery was coordinated and professional. Staff members communicated with excellent follow-up. Product performed as advertised. Price was very competitive as compared to the "big box" stores."

Gary | Monroe Township, New Jersey

Wow. Better than expected!

"Use it for my own enjoyment. It looks great! It put and old fireplace to use again. The extra sound effects help To make it seem real. No mess and smokey smell in the house."

Cat lady | Albertson NY

Highly recommended to all

"I use it in my living room. Provides a very gratifying cozy feeling, like a real fire flame, the flames are so realistic. I fell in love with it the minute I had it running, very easy, fits inside my fireplace that once was a gas log fireplace, it provides nice heat, I would recommend it to any one."

Ralphtoall | Oakland, Ca.

Good quality product and very fast delivery response

"Realistic and attractive designed product. Useful for atmosphere and heating of the room we installed it in. Reliable operation and with the addition of the clicker it gives a very real fire feeling without the smoke and dirt of a regular fireplace fire."

Bruce the goose | Cogan Station, PA

Some times it works and some times it doesn't

"Looks good in the small fireplace but sometimes it does not turn on and that is frustrating. I have to unplug it and reset it or something a few times."

mr dave | michigan

Love mine

"I purchased this because I was looking for a realistic looking replacement piece for my fireplace that was never used. We have had a TV with speakers around the fireplace. Before we had a black hole in the middle. Now, I can turn our electric logs on and the black hole in the wall isn't a black hole anymore, it's a fireplace. The fact that you can turn it on without heat is wonderful. Living in the south, you don't want heat much, but you do enjoy the look of a fire. Now, I can enjoy it without the mess and with or without heat. If it's cold and want heat I turn on the heating element and it heats up my den wonderfully."

LE | Orlando, FL

Couldn't Be Happier

"Easiest home improvement project ever! Once I cleared out the old gas log set, I simply pulled the insert out and plugged in our new electric log set. Perfect! Fits beautifully and looks very realistic. My wife constantly comments on how it has the most realistic flame. Best and most affordable purchase we have made for our home. To top it all - shipping was free and fast! Couldn't be happier!"

Rev Kev | Scottsburg, IN

I'm so happy to have my electric logs

"It filled the space perfectly and looks very realistic and provides great heat for my living room. It's better than having a fireplace and all the work involved, plus no more smelly residue from logs."

granny | rogers, arkansas

Duraflame 20-inch Electric Fireplace Insert/Log Set

"This is an AWESOME electric fireplace!!! What an awesome invention.( for me anyways) I never knew that theses exists until I seen them on their website.WOW !! Great replacement for our non working fireplace.Its better than a real one really.Its safer,it has heat,light,cost less and most of all it looks real.My family LOVES IT !!!!This is so nice,has a beautiful light that reflects behind it and set a nice ambiance for my living room.I stare at it for hours!!!Pets are no problem,cats and dogs are safe, and elderly people too!!.No fires to worry about.Love the remote control.I just plain out love it!!!!Thank you so much.Love this company and my husband will love letting me spend his money again !!!.Buy this,its soooooo very much worth the money.The best alternative to your fireplace for any reason."

Tammy | Jacksonville,Fl

Duraflame 20-inch Electric Fireplace Insert

"flame looks great,good heat,Only thing not so good is plastic vibrates when flame is going making a noise,stops when placing your hand on the unit."

bar | Nova Scotia Canada

Did the trick

"Fits in our old (real) fireplace and looks good. Not great heat."

Mar | Canada

our electric fireplace Logs

"Because fire is not allowed where oxygen used this is sheer delight. It is so real and also no mess, cheaply operated keeps us cozy and warm"

deano | vancouver Islabd Canada

Looks like a real fireplace with heat and not a mess.

"I am using the inset as an alternative to wood burning and like the realistic lighting and comfort provided by it. Heat setting allow me to vary output though it was difficult to understand necessary adjustments for operation and increased heat (initially). Easier temperature control would be helpful"

SafeTldy | Louisville, Ky

Just as described, heats well

"Nice electric insert for the price. I used it to fit into a mantle that originally used fuel gel (which i couldn't tolerate due to the odor). The flame is pretty realistic. i wish i had purchased the "fireplace crackling sounds" devide with it to add to the realistic experience."

M | washington state

Relaxing by the Fire

"The fireplace looks so real my son thought I had lit a real fire. Easily fits into existing fireplace and instantly provides a relaxing feel to the room. It is surprising how it provides a calm feeling at the end of the day."

Pleased | Quebc, Canada

Love it!

"Looks fantastic and keeps our family room warm."

Wo | Calgary AB




A Great Product!

"Can't say anything bad about it. I wanted to replace a gas insert that I did not like and thought an electric log would be safer and more inexpensive to operate. I am a 67-year-old female and did the conversion myself. It was quick and easy to do. After removing the old insert and gas supply line, the new one just slipped right in. Plugged it in and instant ambiance! Love it! Looks realistic and when I want to take the chill out of the room I turn on the heater."

Deb the Do-it-Yourselfer | Valdosta, GA

Great product, exactly as advertised

"I use the product for decorative purposes. It looks very realistic and adds to the warmth of the room"

Oledei | Long island NY

Helps create cozy memories

"The price was great. We had been looking for something that would allow us to use our wonderful fireplace without having to clean the chimney. We didn't not want the tv looking 3D inserts. This was great. It looks amazing with our mantle built out of my family homestead house dating back to 1792."

Callahanclan2007 | Blountville, TN

Very nice!

"We installed this into a wood burning metal fireplace that we were no longer using. It fit perfectly, was easy to install and looks extremely nice. It provides a nice atmosphere in the room and enough added heat to keep the furnace off in that zone area. The room is approximately 12' x 20'. I left the burn/smoke marks on the fireplace walls which helps make the "flames" from the fireplace look very realistic. The fan is a little noisy but you can't hear it over the TV. It's not as noisy as the fan built into the wood fireplace."

Snoopy | Nova Scotia, Canada

Sunkist Adding a Picture

"Wanted to add a picture of how this looks in my fireplace. I use the Crackling box and my friends cannot believe how real it is."

Sunkist | Biloxi

nice fire log set

"unit does not blow air out were well.does not heat room very well,or fast.shipping was very fast."

steven | Scott Arkansas

Surprised actually, pretty darn realistic looking.

"The only criticism I have is the way the logs are placed, they don't look too real. Noticed the more expensive, same type, logs looked more realistic. Think if they were stacked a little differently they would look better. The flames that show at the back, look pretty amazing. Overall we so far are pretty satisfied. Also impressed with the quick FREE shipping! Thank you for a nice product!"

Sharo patriot | Fort Bragg, Ca

Should have done this years ago.No ashes to remove Love it

"Should have done this years ago. It looks so real and emits some heat. No ashes to remove. Great"

Moe | Merritt Island Fl 32952

satisfaction rating


Fat boy | Seneca, SC

Good Option for Grandma

"We purchased this to give mom some heat in her kitchen without the worry of an actual fire. We put it directly in her kitchen fireplace which is fairly small and it fits nicely. The unit puts out a good amount of heat and resembles a fire to some degree, so for our needs its perfect. Does it look completely real? No, but its close enough! For the most realistic look it works best if the back of the unit is close to a black wall (the back of a sooty fireplace works great) This way the "fire" light reflects brightly off of the black surface and looks more realistic. For our purposes this little heater works perfectly. We did have to purchase a heavy duty (air conditioner cord) in order to reach the nearest plug..."

Caretaker daughter | Upperville, Va

I am very pleased with my purchase it works and looks great

"The sevice couldnt have been any better and it was at my house in 2 days from calling great service all around."

eddie | mt.orab,ohio

Happy fireplace

"Excellent alternative to gas or natural wood, with none of the downside of gas or natural wood. Wish I had seen this before purchase of my last gas log set. Has a very realistic look and when partnered with the crackler I also purchased it is absolutely perfect. The way the flame effect projects on the back wall of the fireplace is incredible. Installation was as easy as making toast. Purchase online, delivery service was seamless. Electric fireplace direct really has this professionally executed. I am incredibly happy with everything regarding this purchase. I've already recommended this to several friends."

Richard | Brighton, mi

No more mess

"The product edges are a little unfinished. The metal shows where the paint did not quite cover."

Fennel | Walnut Creek


"Great! So realist fool all my Friends with the cracking noise box!"

Dad | Southern USA

pleasant glow

"It fits our small fireplace and we like the soft flickering glow - it makes a pleasant background 'fire' Considering the good price it does a nice job. The whole box has a bit too much ember light all over - needs to be broken up more but the reflected flame like light cast on the back wall is effective. We don't use the heater at all - just wanted the visual effect. It does have a bit of a hum sound when on. The exra purchase of the crackler device is a bit of a waste as far as I'm concerned. Overall quite happy!"

fireside cat | Vancouver BC

Excellant Choice

"Our fireplace was a little on the small side and this unit fit into it perfectly.I had some issues with bringing in an AC supply for it to run and keeping the cords hidden at the same time but managed. Flames look so realistic. Good comments about it from our friends."

Flame Watcher | Winnipeg, Manitoba

Great Product!

"I searched for a nice fireplace log set and found this one. I received it within 3 days after I ordered it. I am so happy to have it since I rarely burned real wood. Now I can sit back in my recliner and have an instant fire with the flip of a switch using the remote control. We drilled a hole on the side of my brick fireplace through the inside of it so the electric cord would not be visible. That was a bit of a challenge since the plug-in on the electric cord is a bit large to fit through the hole we drilled. But we managed to make it work. The cord runs from the right side of the unit if you're wondering where you to place it near a wall socket. I am very happy with this fireplace log set. It is very realistic and sure beats looking at a black hole in an unused fireplace. Order it, you won't be sorry!"

Sunkist | Biloxi, MS

Realistic without the negatives of a gas insert.

"I replaced a natural gas insert with your Duraflame 20 electric fireplace insert. I am very happy with my new fireplace. It provides more heat than the gas insert (which required opening the damper in my fireplace). It is attractive when not in use and is almost as realistic as real flames. It does not produce smoke, which dirtied the mantle, like my old gas insert did. The Duraflame 20 arrived quickly and was packaged to ensure it would not be damaged."

Susi | Collingswood, NJ

Great fireplace for the money

"Great mood setter. No ashes to clean up. Looks great in my new fireplace. I like that I can have it on and not have the heat on if I don't want it on. I know this will help me sell my house."

Pat | Lancaster, TX

I reallly enjoy my electric fireplace insert/log set.

"I really enjoy my electric log insert. It fits exactly like I wanted and looks real. I put it in an existing fireplace and it's everything I wanted. I have been showing it to everyone."

Susie the grandma | Missouri

love the electric fire log insert

"We had a unique problem.. with a gas fireplace that could not be connected however it was installed in the wall.. I searched stores and the internet to find an electric fireplace that would fit into the dimensions. That was impossible and then I found your website and the electric log unit.. By removing the metal pieces at the bottom of the metal fireplace frame, the electric logs fit in perfectly.. It looks like it was always meant to be that way.. Very natural looking and so easy to turn on . I am absolutely thrilled that your product solved our problem.. I could not find anything like it in a store in Vancouver so ordering on line was the way to go..Fast delivery too. Thank you."

Nana | West Vancouver BC Cananda

Highly Recommended

"This fireplace insert fits nicely in my tv stand. I love the realistic look of the burning logs."

JEB | Ottawa, Ontario

Best choice for my basement family room

"Was pondering whether to spend a fortune by ripping out my wood burning stove and replacing it with a gas fireplace. Then a neighbor let me take a look at theirs and gave me a brochure for Electric Fireplaces. I used a bi-metal hole saw to cut a hole in the back wall to run the cord out and it reaches the plug just fine and cannot be seen from the front. Now I have a visually pleasing stove to add a few degrees in our normally 68 degrees basement family room (400+ sq. ft.), and still have a wood stove for an emergency if it ever comes. It has a slight hum, but the TV covers that up quite nicely. I keep catching the family and guests staring into the fire so overall it is a great addition to our "cabin" in the basement. PS, I used a piece of foam-core board available at art/hobby centers to put on the back wall to make the "flames" really stand out."

Doug | Orem UT

Dura flame insert

"Nice product that works very well. Great service, the product arrived in TWO days in good shape. Easy to install and looks and sounds good. Would recommend to anyone with a fireplace."

Frank | Granbury, TX

Great alternative to wood fireplace

"Bought this for my mom so she would have the heat, but no dangerous flame in her fireplace. For those reasons the unit is perfect. Unfortunately after purchasing this unit I find that using an extension cord is not advised. I recommend that you measure the distance to the nearest outlet before you purchase!"

Aunt Bunny | Va

No muss, no fuss

"Insert makes fireplace look more functional."

PI fella | Ponce Inlet, Florida

Very happy

"Delivered on time. Great product."

Mike | Connecticut

Great and festive little heater

"We love our Duraflame. We have a room right off the garage that gets colder than the rest of the house. This insert gives us the warmth we need without the hassle of messing with logs.We are thinking about getting another one for our livingroom fireplace."

Carol00000 | New Florence, MO

extremely pleased with look and heat output

"quick get the chill out of the air while having a realistic look"

Pam | Bethalto, IL

Works as advertized

"Brings new meaning to "Plug & Play". Works and looks great."

Ken | Shell Knob MO

A great product at a great price!

"We were faced with tearing out a propane fireplace that was improperly installed. That would have involved major construction issues & a $3,000 to $5,000 expenditure. The cost of this insert & properly sealing off gas lines was approximately $300! AND, it's really attractive. A beautiful solution to a very ugly problem."

The deal ferret | Renner, SD

Love it and use it a lot.

"I wanted an electric log set that would fit into my decorative fireplace and that I could use to take the chill off the room. This is perfect for my needs and I love it. I use it a lot."

Nezrez | Mt. Vernon, IL

fireplace insert

"Very happy with the product it was used to insert in a fireplace that is no longer functional so it gave the room a nice ambiance plus the added bonus of additional heat."

Deb | Guelph Ontario

Easy for elderly!

"I bought this for my elderly parents. I was worried that it might be too complicated for them to operate but it was just the opposite. It was a one minute install into their existing fireplace. Comes with a remote and easy instructions."

Lori | Chilliwack, British Columbia, Canada

It is what it is

"Use it for decorative look without smoke smell"

Persival | Long Beach, Ca

Duraflame 20" insert

"Pleased with service and shipping"

Rich the motorcycle man | Beaumont,Texas

Very nice unit

"Very nice unit. Small size fits petfectly in the fireplace. Fire replica lights look real. Heats quickly and very effective for 200 square foot room."

J | Nj

I love it

"I could not place a gas insert at my new condo because the basement was finished off. this is the next best thing. with the crackler thrown in for free, it sounds realistic and soothing after a terrible year. it is a great deal as the fire looks more genuine with white paper behind it."

butterfly | rochester ny

I would reccomend this as a safe product

"good source of extra heat looks real"

arnold the sciencetist | Kentucky

Duraflame 20 inch fireplace

"Since the weather in Florida is still warm, I have only been able to test this fireplace, but so far so go."

Rosebud | Florida

About what I expected

"Was pleasantly surprised by the realistic flame projected on back of fireplace. Does not put out as much haeat as I thought it would"

Mo | Hamilton ohio

Not Enough Visable Flame

"The logs look good and heat output is good but flame even on highest level is virtually non-existent. Disappointed as this in the room we use all the time."

None | Easley SC

Fits perfectly & provides warmth

"Looks realistic and provides heat"

Ron | Broadway, VA

A MUST HAVE- Electric Duraflame Fireplace

"I received my order quickly, I love this fireplace insert, everything was exactly as described and at a reasonable price I would recommend this product and the seller to anyone, from my ordering process to delivery I give them a 5 star rating. Thank You"

Pleasantly pleased | Chesaning Michigan

extremely happy with this product

"Had an older model without flames and really happy with this new fireplace insert, would definitely recommend this product."

Gerbear | Windsor, NS, Can

Love it

"Love the ambience from the lighting. The heater really works to warm up the room."

athgagirl | Georgia

awesome, I love it :)

"It is beautiful to watch the flames, I enjoyed it very much and always will :)"

joykitten | Sanford, Florida

it is great item to have in your home

"i will use this in my small play room"

ronnie | buffalo new york 14214

great bargain

"My husband built a freestanding stove several years ago. Then when we resolved the house we had the chimneys covered over. I tried to give it away, but no one wanted to risk carrying it downstairs. Then I got an idea to look for an electric insert. This was perfect & makes it into a beautiful fireplace again."

Grateful Grandmother | Indiana

Incredibly realistic

"I bought this log insert instead of the Optimyst line of inserts mostly because it looked pretty realistic, had an included heater and was like 4 times cheaper than the Optimyst.. I have no regrets with this purchase, its a really great insert and a good value. My only comment would be that be aware that unit does make a humming sound when its on, and my particular unit has an annoying vibration sound along the very back of the unit which i can usually push something up against it to prevent from happening, but i'm not sure if all units have the same vibration noise. The fan noise from the heater is typical for any kind of space heater."

Jason | Toronto, Ontario

Electric or Gas

"I was considering putting a gas log set in my existing fireplace and was shopping and getting prices. I wasn't satisfied that there was a perfect gas log set. Vented sacrifices the heat while unvented add pollutants to the indoor air. In the end I decided to put this electric log unit in my fireplace. I gave up some emergency heating but gain the look and a bit of heat while sitting around in the evening. Overall I saved a good amount of money and labor although I did run another electric circuit to avoid an overload. So far I'm satisfied with the decision and I may put another in a rental house where I don't want tenants to be making a fire in the fireplace."

Jack | Delaware Beach

Works very well

"Like it very much."

Hoosier Ron | Colorado Springs, CO

Wonderful Service!

"I enjoyed how quickly it was to insert the unit into my existing fireplace. It ignites quickly and gives an authentic looking fire, great for ambience. Shipping was within a couple of days to Canada which was a wonderful surprise. Good service all the way around !"

Woman from Canada | Ontario Canada

This is what I call a good product.

"Our mfg. home had a nice built in decorative fireplace with no flue in the living room. The previous owner had placed a concrete log inside with 2 sterno cans. A real site for sore eyes. We wanted something much nicer and safer so we went online and found Druaflame. Easy installation - it fit just fine. When folks come to visit we have the fireplace on flame and everybody comments what a beautiful unit. We do not need heat in Florida but we do use the heat/blower sometimes in February with the morning temperature gets down to 40. - it is quiet and works great. What a nice buy for the money. This is a valued product."

Waynster | Vero Beach, Florida

A GREAT fireplace !!

"Fast delivery Well packaged Easy installation GREAT look and performance"

No More Wood Chopping | Western Nebraska

"I have purchased one for myself and 2 for gifts."

"I purchased one of these for myself last year. It kept my family room so comfortable even though I have old windows that leak in cold air. My Father and Daughter both came to visit and they both loved them so much they put them on their birthday lists. I purchased one for each of them. I think that you should have an option to order one with a longer cord. Not all have a plug near where they want to put it."

Birdlady | Philadelphia, PA

Great Heat for Cold Canadian Winter. Bonus - Price + Look!!

"This is used for our family room's fireplace insert. It gives the room a homey look and the heat output is sufficient for the space, heating up the room quickly. We have cold Canadian winters and this insert supplies enough heating from the unit itself that we often don't turn on the electric baseboard. Love it!!"

Lucy's sidekick. | Sault Ste. Marie, ON Canada

a word of caution...

"because of the loud fan for heating and the loud hum of the rotisserie motor used to produce the flames i recommend dropping these features and only keeping the variable glowing logs feature... this will reduce its cost considerably and make it a best seller..."

link | winnipeg

It is nice.. I have not used the heater yet

"It is in our fireplace and I like that we can have a fire that is not dangerous for our grandchildren"

tennis | Fl


"Fits my fireplace and realistic looking behind the mesh screen. Not crazy about the crackled."

Jaern | SE Michigan

Unit looks great in our fireplace

"When unit is running in fireplace, you can hear motor turning flame effect . Unit could use more or better sound deadening feet it sets on. Delivery was GREAT.."

Gary | Fort Worth Texas


"It come complete with everything need to setup and operate. From box to operation in no time at all. Works great and looks perfect."

Jim | Wethersfield, CT

Fireplace insert

"Received my fireplace insert exactly on time I absolutely love it. Looks so real and fits my stone fireplace perfectly Thank you so much for creating such a realistic log I am sure it will be a joy for me to watch for years to come Joan Mcindoe"

Joan | B.C Canada

A good product for a good price!

"Perfect fit for my fireplace and it is simple and beautiful looks real burning wood!"

Bammy | Austin, Tx




Very Pleasantly Surprised

"We ordered this log insert for our wood burning fireplace, it fit perfectly, just popped it in plugged it in and turned it on. We love low light and candles in the evening, this insert is a beautiful addition. The flames cover the whole back of the brick in our fireplace, it looks great and for an electric unit very realistic. It warms up our downstairs quickly, making it very cozy. Our neighbor was amazed when he saw it, asked where we got it and he ordered his own the next day. This product is a very good value, I would recommend it to anyone. The delivery was prompt and the unit was in pristine condition. The only con is the unit has a bit of a hum when it's on, but got used to it in a few days and don't even notice it now. Bottom line, we love it!"

Sharon | Lagoon City, Brechin, Ontario

Perfect fit

"We have a very shallow opening, so this product fits perfectly. It heats the space well, and looks great!"

S. L | Oshawa

Best for the buck

"It does everything a insert should,making a room feel comfortable. I must say that the customer service is a 12 out of 10. I had ordered one that did not work, not direct fault. One call that's all to customer service, 3 days later I received a new one with works GREAT. That is service which is hard to find today. Customer service took care of all the paper work for pickup of the old one. If direct has what you want get it from them you are not just a number to them."

Jon L | Winder GA

Complete fireplace experience without the mess!

"This 20-inch is the largest my small fireplace would hold and it looks real. Very quick and easy to unpack and install. Not too heavy to lift. I loaded my crackling fire sounds CD onto a cheap little MP3 player with a cheap speaker and it sounds completely realistic. I also bought some campfire incense and now it smells completely realistic. I'm going to stack a few small logs beside the fireplace in front of the cord to hide it. That will add even more to the realism, along with a set of fireplace tools on the other side. A comfy rocking chair, footstool, side table and lamp will complete my cozy little reading nook. It's too early to use the heater function but I turned it on just to make sure it works and it does."

KC Texan | Kansas City MO

Can't Complain....Good price for a useful product

"I bought the electric log for my mother and she really likes it. The electric log fits into the fireplace exactly and heats up the immediate area."

Emira | Toronto ON Canada

really pleased with this unit

"bought 3 units as this old house (1760's) had shallow coal grates in the 3 main rooms. really pleased at the attractiveness of the unit, and the flames reflecting on the cast-iron fireplace covers is great. Are issue was getting new outlets to the fireplaces but it is an old house so you expect some issues"

i'm to old for this | liverpool nova scotia

Great buy

"Use for as fireplace insert,easy installation and gives realistic look"

Ray | Regina sk

Great Product

"Its recommended NOT to use an extention cord, because there is a safety built into the plug in case of overheating. Since the wall plugs are outside of the fireplace, the cird needs to originate from the "middle" of the unit, so it can plug in on either side. AND, the cord needs to be 3 to 4 times as long - so it can reach a wall plug on either side!"

Josie | Colorado

Warm and beautiful!

"We love our Duraflame electric fireplace insert! Our furnace stopped working, and we were able to keep warm with our insert until the repairs were made. Not only did it keep us warm, it provided a cozy, realistic glow."

Cozy at Home | mason, Michigan

Awesome appliance!

"We have a 38' 5th wheel trailer taht is our permanent home. I was jealous of all the other trailers I saw that have fireplaces, and decided that I could use this in our entertainment center's bottom shelf. It fits perfectly! We are going to get faux brick on a piece of plywood and put it behind thhe appliance for an even more realistic effect of the flames bouncing off the brick. I am not sure whether there are different levels of heat but I am sure that this will heat up our front room and save us money and propane. I put pictures of this on Facebook RV groups I am a member of, and have included the link for others who are interested in doing the same thing. Winter in Texas-- bring it on! We're ready!"

Miz Morgan | Surfside Beach, TX

good value

"a quality product,with a low price tag i wish that the remote would regulate the amount of heat leval"

grey | estill spgs,tn.

This is a little gem

"Purchased to use in a restored Franklin Fireplace/Stove. Perfect size to fit in the firebox. Adds a cozy feeling to the summer cabin where it will be used. Just the right amount of heat to take the chill off."

Jellycakes | Bristol, Vermont


"This is an excellent product. Will be shopping here again."

Karen | Syracuse New York

Nice insert

"nice insert."

shane | new jersey

Real nice

"This unit is the only one I could find to fit into the small coal firebox we have for a fireplace. It works well and will take the chill off which is what we wanted. We purchased the crackling sound box too but that is too loud and not as real as I would like. The only negative I have is the log color on the ends of the logs has a lot of green tint and does not look as natural as I'd like but overall this is a nice insert and looks good in our living room fireplace. Thanks"

RW | West Central MN

duraflame 20 inch insert

"I turn the logs on when i'm in the room/multi-purpose room. It gives the room a relaxing atmosphere."

ghost in the wind | Winston Salem, North Carolina

I couldn't be more pleased with the firplace. I

"I use it to heat my room on the fall cool mornings instead of turning on the furnace. Takes the chill out."

Toots Shore | Mille Lac, Minnesota

Fits our Fireplace perfectly

"Service was good. I did not find any other product small enough for our Fireplace opening."

Ivo | Calgary, Alberta

Exactly as described

"Looks great!"

Bucky | The Pas MB

Very Happy! Exactly what I was looking for.

"I tore out the guts of a vent free fireplace and inserted this. It is only used for effect. The room is way to large for this to be used for heat. The looks are so reaal that we have had folks question our sanity for having a fire in the middle of summer! I installed it a year and a half ago and it has been running 24/7 since then. never turned off. No problems. Looks as real as it gets."

Phil | Freeport, FL


"..looks good, fits directly into open fireplace"

rof | canada

Ok for the price

"Its the middle of the summer so I cant comment on how the heat output is with this unit. All I know is that its an attractive looking unit that fits perfectly in my fireplace. The light projected on the back of the fireplace looks like real flames. I am however a little annoyed with the humming sound the projection makes. The noise is very noticeable even without the heat running. And theres no option to turn off the projection to make the noise go away. I wish it made a crackling sound or no sound at all."

Jcat | Vancouver, BC

Better Appearance Than as Shown in Advertisement

"This very small unit is perfect for an old coal grate installation, where depth is critical. The flame and glowing pulsing feature make it more realistic than expected and the colour is much more natural than it appears in the ad. The flame appearance is best if there is some depth behind it, the flames will be taller and very realistic. The simplicity of how this unit achieves the illusory effect makes me confident it will last a long time. Don't expect a great deal of heat as this is primarily a decorative unit but that it has any heat at all is a bonus. Could it be better? Of course, but it is more than satisfactory and a good illusion if that is what you want. I would buy this unit even if it had no heat feature. If you want a space heater get something else and sacrifice the look for function."

Punch, (pleased as) | Canada, the great white north

Glowingly pleasent

"Product brings la new dimension to our living room"

Rogue | Constantia ny

Nice looking

"Haven't fully used it yet, but looks good but not sure how good it will be to heat much."

Rufus | Canada

a perfect fit

"purchased this insert to fill empty black hole of wood burning fireplace, we had stopped burning wood several years ago due to my daughters allergies. quick delivery, easy set up, looks very realistic. I also purchased crackler for added sound, I use mostly without heat, but does put out some decent heat for the room that it's in the few times that I had it on."

Rick | Vernon, NY

Just what we needed

"Mostly use for ambience right now. Fits perfectly in our cast iron fireplace. Looking forward to see how well it heats next winter."

Franklyn the fireplace | Bedford, TX

I love this item

"This is exactly what I was looking for, it's awesome!"

Kadswith2 | Brighton ma

Love it!

"I enjoy my insert the most in the evenings and it's exactly what I was looking for. We have a wood fireplace that we don't use but wanted something to simulate a real fire. My insert is beautiful and the LED flames look somewhat real. It puts out a good amount of heat. I bought the crackler with it and it reminds me of my trips to Vermont. I'm so happy with my insert that I bought one for my daughter and son-in-law as a housewarming gift."

Diana | Denver. CO

Exceeded expectations

"Due to television issue I have not been able to build a real fire in my fireplace for a number of years. Your electric insert is incredibly realistic and allows me to again be able to enjoy the warmth and ambiance of a fireplace. I was skeptical about the realism of your product. After a couple of phone conversations your customer service consultant Lori, convinced me it was worth trying. I must compliment Lori on the job she did. I am not an easy person to convince. However, Lori, in a very professional, intelligent, efficient yet pleasant manner did just that. Customer service is becoming a dying art. I wish more companies treated their customers as well as Lori did me. Thank you."

Hank | Ft Worth TX

Perfect size

"I have an 1815 farmhouse with 2 working stoves. I like having the look without the mess in a bedroom. The heat does add to the temperature quickly."

Diane | Rhode Island

love our Duraflame 20" Electric Log

"when I was remarried on Feb. 2 2015 he moved in with a huge flat screen TV so what to do with the hole left in the old entertainment center? We decided to make it into a fireplace by purchasing online your Duraflame 20" Electric Log for Fireplace insert. We went to an old school yard and got the free bricks they were giving away and bricked the back of the entertainment center to make it look more real. Neither one of us had ever layered bricks before with mortar. It turned out great. The reflection on the brick wall is beautiful and so real looking we spend a lot of time watching the glow of the fire place while sitting in front of the TV. The heat from the electric fireplace helped us keep the living room warm also because our wood burning stove is in the dining room."

Linda the seamstress | West Milton Ohio

Better than Expected!

"Had a wood burning fireplace and was more than done with hassle and smell of burning wood in house.Was more than pleased with this purchase.After reading reviews about this product I was sold with the amount of heat this unit gave out.What I like most about this unit you can use it anytime with a flick of a switch"

Tony Gags | Painesville,Ohio

Seeing is Believing

"We picked out some logs that were 5 times the cost of the Duraflame .,.But they were too big for our fireplace ,., So we ordered the Duraflame 20 inch ,., Fits perfect and looks so real its funny ,., We haven't had to run the heat but once ,.,My wife says looking at it with just the flames warms you up ,., You think you feel heat ,.,"

HickTick | Hickory Tavern , SC

Perfect Solution for Wood Burning Fireplace

"I put this unit in our wood burning fireplace that we will still use during the holidays or power outages. Easy to move in and out. Very realistic - looks like logs that are burnt down and the flames on back of fireplace very nice. Nicely heats the living-dining room in a short time. It is the perfect solution to enjoy the fireplace all season long!"

Sherry | Fort Collins, CO

Good purchase

"Enjoying our fireplace unit a lot! Great value"

Grace | Winnipeg mb

I would buy this product again

"Use it nightly while watching TV It relaxes me and its so peaceful and therapeutic. People comment about it all the time. The glow of the ambers and the brightness of the flames can't compare. My friends say it's the most realistic they have seen. As for myself I love it and thinking of purchasing an other for a future family room downstairs."

Soft glow | Spanish ontario canada

Best value; best warmth as well!

"Best product for the money; I had researced a lot of others."

Due | Edison, NJ


"Flame looks better than I thought it would; logs are a bit plastic looking. Has been putting out plastic odor while heating, although I'm guessing that will go away over time. Overall, happy with this purchase."

Fried | Denver, CO

Excellent insert for the price. No more

"A little noisey when fan is on but overall good product. I had to get the smallest size in depth so I did not have many choices"

Jmchristo | NY

Perfect! Just what I was looking for!

"Great for just that little extra bit of heat, looks good. Very happy with this purchase."

Granny Pearl | OK

Good Product / Excellent Service

"Easily fit into my standard sized freestanding wood burning stove (suggest you measure your stove first, then compare with product dimensions). No problem warming parlor in our 114 year old Victorian house. Make sure outlet is close to fireplace, as extension cords and other plug-in auxiliaries should not be used. Overall, a fine product at a decent price."

CM | California


"Ok for the price"

uncwayne | Suffolk, VA

I would recomend this fireplace

"This works well in a wood burning fireplace cutout. There is no mess and no clean up. Do not have to buy wood."

Darrell | Maize Kansas


"This fits my condo fireplace perfectly. This insert is 20" wide. It's most important to measure the width of your fireplace for proper fit. Mine is small...anything wider than 20" would not begin to fit and then the frustration of returning it would kick in. So...just do that and I think you'll be good. It works wonderfully at adding a little heat to my livingroom which it needs because of all the huge windows. I would like it even better if it came with a "crackling" sound. Otherwise...it does everything they say. Very happy with my purchase."

JillMae | Richmond, Virginia

Adds to the decor.

"Fits perfectly in our fireplace so no more chopping wood. Heats nicely and adds to the décor."

krcr | Buckeye, AZ

Electric fireplace log set

"Very good look , compact size fits in fake fireplace, and produces zone heating . The remote was essential for my disabled parent. It does use a lot of electricity but is better than turning up the heat in the entire house."

Penny Pincher | Lakeland, FL

Very Pleased!

"I was delighted to find a log insert that had realistic flames that would fit into my small firebox. I am very pleased with its appearance.The gentleman I spoke with to order was courteous and helpful and it arrived in a timely mannner. Altogether pleased."

fussy frances | Salem, Massachusetts

Very happy with my new electric logs

"I had my gas logs removed, so now with the electric log I no longer have to worry about the gas."

Dolly | Windsor Locks, CT

needed the right insert. perect!!!!!!!!

"very attractive perfect fit"

thankful | Albuquerque new Mexico USA


"Warms our television room just right!"

Schonsie | Mesa, Az

easy change from wood to a cleaner heat

"we closed off the chimney from a wood fireplace and replaced with this fireplace insert very good fit and so natural looking so much less to clean than dealing with the wood Easy to use with remote control"

mamma G | Webster Florida

I would buy this product again.

"I have no complaints about the inset. It was everything I expected and more."

rog the carpenter | Wauchula,Fl

Very satisfied, just what I wanted

"This was just what I wanted. The fireplace is in a room with a very high cieling, so I knew I could not expect much from the heater. I bought this mainly for the looks. The flames are realistic enough to add a certain warmth to the room,"

GUP1119 | Myrtle Beach South Carolina

Duraflame Fireplace Insert

"It is nice to be able to use the fireplace with so many no burn days. The ambience is great and the heat output is a bonus."

Barb | Phoenix, AZ

Have four of your fireplaces love them

"Loved all four of them and always could use another one. Smart looking and love tracking it when it gets here. Told friends all about your company and go for it they compliment on my fireplaces all the time Takes chill out of a cool room looks make it look real adds to the looks of a room and The sound level is not bad. One in my 3season Proche living room insert and beautiful stand piece of furniture in the kitchen plus one given as a gift Love it Love it Love it"

Lala toasty and warm | Mansfield Ma

Just What I wanted!

"I use this in our spare room for guest. Guest love the look and warmth without the hassle of a real wood burning fire."

Warm is Where the Home Is! | Alpine, TX

I would recommend to my friends

"It's a great product"

Luck | Virginia

Electric Fireplace Insert

"The fireplace insert was delivered promptly. It fits beautifully in our fireplace. It is safe to use. We replaced a gas log. We are very pleased with the electric fireplace insert."

The shopper | White Hall, IL

Great looks - Great value !

"They have such a wide range of fireplaces that is is very easy to find the perfect one for your needs. I called a very friendly woman who helped me with the order. It showed up in just a few days and it looks great !"

Maddog | Boston, MA

Good for smaller space

"My room is about 15x15 with 10' ceilings. The heat output isn't noticeable unless you're close to it. We like the design, and I think it would be good for a smaller room or a room where you want to take the nip off of a certain corner."

gfron1 | Silver City, NM

Shocked how lifelike the logs were.

"I bought this for my daughter that at one time her fireplace had a gas heater-older home. These fire logs worked perfectly in a non-working fireplace. With a decorative screen in front...almost looks real. The heat option makes the room warm. I may get one for my wood burning fireplace for the ease."

KellyW | Texas

Love,Love,Love it

"Has the real feel of a fireplace. We bought two units and use them in our old fireplaces."

carl | Quincy Fl.

very happy with fireplace insert!

"it makes the living room feel more cozy and warm. I can't believe how fast it arrived"

karrots | swansea,il

Great service. Great heat.

"Good service and was delivered on time. Compact but still pushes the BTU's. Fit nicely in my 100 year old fire place. Looks real and added a nice feel to the living space. I was worried that having to go small to fit in my smaller fire place I was going to lose out. I should not have worried Only wish it was a little brighter but still looks good with the lights off."

Coolhanddave | Newfoundland

Looks like a realistic warm fire

"So much easier to use than burning wood and the room heats up very quickly. It is also very safe around toddlers. Don't have to worry about smokey down drafts."

Modern Granny | Sinking Spring, PA

Cozy Living Room

"This looks great in my living room decorative fireplace. It is easy to use and adds warmth to my house. On the negative side, the motor emits an annoying hum intermittently. The hum stops when I jiggle the unit."

rcenyc | Brooklyn, NY

Absolutely everything we expected plus!

"We moved into a home that had a rediculously huge master bedroom. I mean its nearly 950sqft alone. This fireplace insert was just what we needed to give our "lodge" room the look and feel we wanted. It says it heats up to 400sqft easily. Well I am here to tell you it did 950 with ease as well! The flames that project on the back of the fireplace are realistic and the ember glow effect is what I would expect to pay a much higher price for. Dont let this little 20" fool you! Its got alot of bang for its buck!"

Melissa Bunker | Star, NC

Excellent Purchase Decision

"Bought this to replace the no longer working firebox insert in my electric fireplace. Could not be more satisfied. My neighbors tell me I have the "coziest" living room on the block. This was definitely a 5-star purchase."

Mel | Fruitland Park, FL

Exceeded Our Expectations

"Replaced gas logs which were seldom used and difficult to light. The unit was easy to install, looks great, one switch turns it on and it provides sufficient heat for our needs. Thank you for a great product."

Andy | North Carolina

this is awesome!

"I gave this unit to my daughter & son in law for a Christmas present after she'd sent me the link, having found it online. We bought it on faith & have been very happy with it. My dtr's family loves it & it gives great heat, it's beautiful- just as a real fire & very impressive. It makes a wonderful gift! Highly recommend."

Suzee's mom | SC


"We use the insert logs for atmosphere. There is not much heat output."

2nd wife | Southeast, NY

Cozy winter nights in Michigan

"My wife and I have moved our living room chairs next to the fireplace and enjoy the beauty of the "flames" reflecting on the walls of the old wood fireplace. The small amount of heat given off is pleasant on these very cold Michigan winter nights. The glow of the logs and the flicker of flames are quite realistic."

John | Litchfield, MI

Great conversation / warmth and beauty

"Not only do I enjoy and love the heat it puts out, it is just beautiful. Makes me want to go out and buy a new chair to sit next to it. I am so glad I purchased this online (and I do not shop online for anything-(had bad experience), but the price motivated me. The shipping was fast and everything complete. Great customer service too."

Zusha | Hesperia, Calif

Good delivery

"Initially loved the product although it was much less heat output than I expected. The natural sound flame is just annoying, does fine until you get to a pop like sound that is not realistic. After the 10th time of using it, I thought the unit was really on fire. It smelled like something was burning and I was worried about the electrical in my home being damaged. I have not turned it back on since. It took a day before the smell left."

Gibbs the Cat | Virginia

I would buy this product again

"Very pleased and definitely surprised with quality of the DuraFlame fireplace insert I purchased."

Betsy | Port Charlotte FL

Excellent PP&S! product, price & service

"I gave this fireplace insert as a gift and they love it! They rarely used their fireplace - it was a candle display case ... now they use it with this insert, no longer use a space heater, and the candles are packed away! Excellent!"

Dave | Arlington, VA

Scrap your wood burning fireplace

"We really like our fireplace insert. As soon as ours was up and running, a friend saw it and immediately order one for his home."

Buddy | Scottsdale, AZ

Love my new insert!

"Love my fireplace insert! No cleaning of a wood burning fireplace with all the enjoyment."

Mud | Detroit

Good product very cool

"Used product for basment chimney heats room very nicely like it a lot flame with low light look really cool wish it had sound effects with it"

Chris b | louisville ky

As advertised.

"I only wish the manufacturer would lengthen the cord by 12-18 inches."

Joemama | Central Missouri

Great Birthday Gift From My Husband !

"Love my fireplace, needed something that looks good but didn't cost a lot of money like the gas logs we had. So easy to use ,with the remote. The shipment was very quick. I was looking for apperance rather than heat,doesn't put out a lot of heat."

Tony | M innville, Tennessee

Not what I thought

"Too complicated to plug/unplug and reset"

dissappointed | Gainesville Fl

Duraflame Fireplace Insert

"This Duraflame electric insert opened up a dark area of our living room - the fireplace, and brought it to life. Realistic flames, heat when needed and even a cozy glow from the undulating embers at the bottom of the grate. Instant ambiance. It draws one to sit in front of it."

Kathy on Barnes | Santa Rosa, CA

Electric fireplace insert

"We did some in-store shopping and saw the exact same model for $20 more. Gave us a chance to see it in operation before ordering. Good value for the price. Replaces an unsightly space heater that had been sitting next to the fireplace. Opted for electric rather than gas due to the high cost of running a gas line. This works just fine for the price and looks pretty good. Our Christmas present to ourselves."

Dave in Canton | Canton, MI

Love it!

"Worth the money"

LJS | Houston, Texas

Too loud

"I use it in my old fireplace. the heat is great. The sound is very loud because of the moter for the realistic flames."

Too nosey | Saginaww

Good looking fireplace

"A small realistic flame effect fireplace which fitted nicely into an existing space in the basement family room. The heating is adequate and the convenience of the remote is a nice feature. Compared to a similar flame effect fireplace that this one was replacing, the flame motor seemed more noisy. The manufacturer shipped a replacement motor without hesitation, which solved the problem."

Kazual | Toronto, Ont.


"Good service, great product"

Retiredliving | California

We enjoy the heat and the look

"We enjoy it"

smilly | Pa

Not enough heat

"the flame look real but I was disappointed on the amount of heat is generated from supposely be a 1350 watt heater element. In my opinion not enough heat, unless my heater element is difecctive."

Frank | Canfield, Ohio




Good review

"Nice ambiance and heat to empty unused fireplace."

Good Gift Giver | St. Louis, MO


"I own several faux-log heaters, some far less expensive than this one, yet this is the NOISIEST I've ever heard AND it makes the least heat of all! (And I used it in a room smaller than the specs suggest.) The power wire is also so thick and stiff that it sticks out of the back of the unit by at least two inches and cannot be bent to lie flat against the unit, so it can only be used in a firebox that is at least two inches larger than the unit's advertised dimensions, yet no mention is made of the need for two inches of additional space inside the firebox in which the unit is to be operated, nor does the diagram of the unit in its owner's manual even show the wire protruding from the unit. As a result, the unit did not fit into my firebox, despite the fact that my firebox is at least an inch larger all around than the advertised size of the unit. The thick wire also causes the plug to stick way out from the wall. To add insult to injury, if one returns the unit due to these obvious defects in both design and description, the return is said to be based on "buyer's remorse" and therefore, the buyer bears all responsibility for the costs of return shipping. And by the way, I LOVE my other faux-log electric heaters - this one is just too noisy, makes too little heat, and the size of the firebox required to actually use it is far larger than the dimensions of the unit as advertised and as shown in its owner's manual."

Eliana | Vermont

Bust purchase ever

"Really helps use safe on our heating bill. Best idea yet! N looks so good in our condo. The price was right, so glad we purchased it"

hair man | Fargo ND

Perfect fit

"Fits perfectly into the gaping black hole of an old brick fireplace that is no longer in use. Provides a nice flickering glow (adjustable) and the heater is useful for an added bit of warmth on our occasional north Florida cold winter days. Wish the electric cord was longer."

gardener | Tallahassee, FL

More than a "fireplace"

"I was able to give my mom a feeling. She's been fighting Stage 1 Ovarian cancer for five years. For reasons pertaining to her chemo/cancer treatments, and my step-dad's health, they can't have a log fire in their woodburning fireplace. I am only sad that I didn't discover this product before now. This year, during the Christmas season, she was able to enjoy the feeling of a fire in her fireplace. There are no words for how grateful I am to have found this product."

Mom's grateful daughter | Chattanooga, TN

Completely WOW'd!!

"I had reasonably low expectations for this product given its low cost but the video looked great. WOW, I am floored, this unit is absolutely fabulous!! It fits perfectly in our firebox and it looks amazing, it really looks like burning logs. It puts out great heat and the projected flame give it such a great level of realism that after the two year warranty runs out and if after that this unit stops working I'll order another one no questions asked! Install was a total breeze!"

DavidW | Garland, TX.

Amazing little unit

"We have an unusable wood fireplace in our master bedroom, and you can't put a ventless gas in a bedroom. The dimensions of the fireplace are small, less than the 23" width minimum width that most electrics come in. This Duraflame unit is perfect!"

Dougiefresh | Rhinebeck, NY

"I would buy this product again and agai

"We are so overall pleased with this product. Just wish we would have gotten it a long time ago."

Dan the pizza Man | St. LOuis, Missouri

The perfect solution for a first timer

"Gave as a gift for my parents. Wanted something low maintenance, but still realistic. Surprised how real it looks!"

The blade | Sarasota, FL

Excellent Efficient and Attractive

"Heating the lower level family room Easily installed"

RE | North Dakota

Needs longer cord

"Cord is too short and you're not supposed to use an extension cord."

Jeff | Oviedo, FL

We love this unit and would buy it again

"Great fire place replacement, that is confortable and enjoyabe for my family and pets."

azgopher | Avondale, AZ

I would buy this product again

"The fireplace insert has been great puts out good heat and it looks vey nice.."

Gramcake | Oklahoma

Nice ambiance.

"Unless I have wood for my fireplace it stays closed up but with the Duraflame electric insert I am able to enjoy having the ambiance of the fireplace as well as a source of space heating that my dog also enjoys sleeping in front of. I enjoy the realistic look and the blower is quiet but is a nice background sound. I did not get the crackling sound but would consider doing so if purchased again. I have another Duraflame electric stand-along that emits more heat and we use it in a colder area. Have had no problems with either Duraflame product and highly recommend."

Catherine | Raleigh, North Carolina

As good as it is advertised.

"Provides the desire for a fire in the fireplace without all the mess and storage needed for building and maintaining a real fire."

Patriotic Poppy | Cibolo, TX

Perfect for senior citizens

"delivery was quick, in a few days/perfect for the place I wanted to put it, no fire to worry about when I plan on leaving,heat is good for us. As senior citizens, this is perfect for our home."

Dancint machine | Meridian MS

Excellent value for the money

"Bought as an alternative to wood burning fireplace. Great price, looks like the real thing, also puts out heat if needed. Simple to operate. Can't thing of anything negative to say about product."

Mike from WV | Charleston, WV

Attractive, functional, great value

"Heats very well, looks really nice."

Marts | Kennewick

Satisfied Customer

"These logs are a great alternative to gas. After receiving an estimate of $1500 to have gas logs installed, I was pleased to find this product at an affordable price. They look nice in my fireplace whether on or not. I was able to install them by myself. Overall, I am pleased with my purchase."

Single Lady | Myrtle Beach, SC

Long awaited for log set

"I bought this set for my 95yr old mother. She has always loved a fireplace and has had one in her home. Since moving into a senior apt., she no longer had that privilege nor was she able to work with a fireplace. I purchased her a mantle several years ago that burned a chemical. It was terrible in smell and I felt it was dangerous for Mother to have the real flame in her apt. I have been looking for a unit that would fix, be natural looking and yield heat for her. When I ordered this unit, I was leary it would not fit into the small unit or give heat sufficient to heat her living area. IT WORKED PERFECTLY! Thank you so much for making it available. She even insisted I purchase the 2 year warranty to be sure it lasted a long time."

Dee the Happy Daughter of the Excited Mo | Beaumont, TX

Nice but noisy heat

"Nice unit with good, warm ambiance. Heater output warms a small room but noisy when the heater is running."

Doug | Albuquerque NM

A nice bargain...well made...nice look..

"It is large, fits perfectly in the fireplace...a nice look...built better than others we owned from different brands. We like it very much. It does all it is advertised to do.l Nice price. Rugged and durable."

m42orion | Beavercreek, OH

Gets the job done

"We put this in our existing wood fireplace and it is exactly what we wanted. It heats our 400 Sq foot living room and was well worth the price."

eddie | Des Moines, IA

I would buy it over snd over.

"We just love it. It replaces our real fireplace. Mu wife has allergies to thr firewood and smoke. Havent been able to use thr fireplace because og het allergies. This has taken the place of firewood and the whole famoly loves it. It lookd great znd real gives off heat and the flames look just like a regular wood burning fireplace. Now we have heat ambience without my wife getting sick. Thank you again....love it."

JT. Happy wife | Sussex Wi

looks so real

"we use it in our indoor fireplace. It looks so real, heats instantly, no fumes. I do miss the smell of the wood burning tho.. Thinking of getting another for in our bedroom !"

Dave | Orrville,Ohio

Great So Far...

"I bought this product to replace a set of gel logs which were getting pretty expensive to use. We use the fireplace just for the "fireplace look" and not heat. This product filled the bill. It is quiet and the reflected flames on the back wall of the fireplace really look real."

Swede | Harker Heights, Texas

I love this item

"The fireplace is in our upstairs living room and it provides just enough heat and ambiance."

pinkie | jefferson, wi

Little ladies especially like this.

"These are great to knock the chill in a smaller room. One little lady came in and was so upset that her electric log set had quit working. We were able to replace the brain in it and got her set up again. She loves to warm her feet in front of it."

Maggie the wonder woman | Moberly MO




You will love your Duraflame log set

"Prompt delivery, easy set up, no problems, looks realistic. Our daughter ordered two of them and two of our friends ordered one each after they saw ours. We love our Duraflame!"

Syl the shopper | Texas

Excellent choice,

"Two other members of our family bought one after seeing ours"

Don T | Pensacola Fl.

Looks great, needs longer cord

"I purchased this fireplace insert for a guest room to use in an old fireplace that's been blocked off and is now only decorative. The cord is average length, about 4' long. The instructions specifically state that it's unsafe to use the insert with an extension cord. I don't know about most folks' homes, but I don't have an outlet within 4' of my fireplace. I'm debating between buying an industrial-grade extension cord (like what you'd use for power tools) or shipping the insert back because the cord isn't long enough."

sjk | St. Louis, MO

excellent service, enjoying my fireplace

"I liked the exact measurements the company gives for its inserts, insuring you don't order the wrong product. Packed beautifully and easy to install .... very prompt"

Maggie Dean | Long Beach, NY

Well worth it

"I purchased this for my parents 2014 Christmas present. It fit perfectly in their condo's small woodburning fireplace, which they don't like using.....until now! Wow, this thing was even better than I could have imagined. Great heat output, adjustable flame and realistic look made this gift a big winner. Now their neighbor wants one! Heck, I want one for my bedroom! Nice going Duraflame and thank you Electric Fireplaces Direct for the steal of a deal! My folks are happy, warm and ready for winter."

Fig | Redmond, WA


"This has been a perfect solution to a sunroom that is not heated, we turn on the logs and in no time the whole room is warm and comfortable. Wish the logs were a little more realistic, but for the price I can't complain. Perfect to put in the fireplace when we don't want to be bothered with wood, or its not quite cold enough to get a real wood fire going. Would definitely recommend."

welch110 | Warner Robins, GA

i would buy this product again and again

"inside fireplace no more cleaning ashes. I love it"

marty | mathis,tx

I wish I would have had this years ago

"It is great to sit by the fireplace and relax! I have all the pleasures of a fire without the worry of burning my house down."

Nana | Harrisburg, PA

looks like real flames and heats good

"this is used in my fireplace inside. It really has a nice flame and heat to it."

myauntflo | Centerton Ar.

So happy with this purchase!!

"We love this fireplace insert. It came so promptly, that we had it for Thanksgiving. I wasn't expecting it that fast. We are enjoying it because it makes the den so cozy. The grandkids love it and it is safe for them to be around. It was not expensive and a great buy."

Grandmother the best | Hayneville, AL

20" electric logs

"It isn't necessary to use the heat all the time. Plug in & instant heat. Better than I even hoped for!! Great price."

Elaine | Mt. View, Mo.


"I just received this. I am using it in an old mantle that had a previous insert that broke. This fits perfectly and really adds a realistic, warm glow. The flames are really pretty and are very true to what a real fire looks like. I would highly recommend this. Very quiet. It is exactly what I was looking for. Great service. Was delivered very quickly."

Valeria | Saint Louis, MO

I would buy this product again.

"product does everything I was look for."

dl3 | elizabeth,pa


"This heats my living room nicely 200 sqf. . Looks nice and realistic. Great buy for the money."

Heat master | Virginia

Love this insert!

"I bought this for my parent's fireplace. It wasn't be used for real fires and this adds heat and realistic flames without the mess and work of a fire. They love it. The price was great and it works by remote control so with a click, it's on."

Joanne | Jersey Shore

Good product, exellent delivery service

"Easy delivery (4 days) in Montréal Canada at no extra cost. Price is good and product is attractive. My friends liked it very much. It warms up the space near the fireplace."

Pierre | Montreal, Quebec, Canada


"We put this in a faux fireplace in our home and it provides a great look and just enough warmth to take off the evening chill. Perfect, light weight, and heaven knows, EASY TO INSTALL!"

DD | New York

Hold The Marshmallows

"The electric fireplace insert is so realistic looking. With the heat turned on people swear that it is a real fire burning. This product is great for anyone who wants the feeling of a warm fireplace but does not have a real wood burning fireplace. I am using the insert in a fake fireplace. The unit is safe, good looking and makes the room cozy and warm."

Vern | Clearlake, CA

Enjoying fireplace without the mess!

"It took a while to find an insert that would fit our kiva fireplace. We are able to enjoy the ambiance of a fire without the mess and hassle of burning wood. It has a realistic appearance. We have received many compliments on it. Only drawback is that it doesn't produce a lot of heat."

VB Mom | Santa Fe, NM

Love this!

"This insert looks great and is super easy to use. Can't really see the flames in day light but once it gets dark they look great - more realistic than I thought!"

Marisa | NJ

It's GRREat!

"We have a mfg. home with a factory fireplace. Switched to the faux electric fireplace and it creates a nice ambience without burning wood. I do notice a hum if the fan is not turned on. That is annoying."

Piano tuner | Ormond Beach, Fl.

Great, glad I purchased

"This fireplace insert works great. Purchased it to fit into a fake fiberglass fireplace I have. It is very realistic. Just a hair to big to set right in, but with some alterations to the fireplace itself I managed to get it inserted and am having no problems with it."

Ms. Grandma J | Assumption, IL

Great Product

"Very good looking fireplace insert. Very realistic."

harry harris | Eustis, Florida

Duraflame 20" Fireplace Insert

"I tried this unit in my bedroom fireplace, but it was too noisy and the remote was to finicky. I moved it to the den, and the noise isn't as bothersome (but it still rattles)and the remote works better."

Tuck | Richmond VA

Great Look and Value for the Price

"Great fireplace, because our outlet is too far away, I had to buy a heavy duty 20 watt extension 2 ft cord. Looks great in our fireplace, very happy."

Ask this old house | Cincinnati, OH

Electric Fireplace Insert-Fabulous

"I was hesitant to even order this but when it arrived and I placed it in my fireplace I was happily surprised at how nice and realistic it looked, especially once I put my fire screen up. Everyone has commented as to how nice it looks, makes the whole room "cozy"."

MJ | Groton, CT

Great Buy

"Looks Good.."

Ex | South Carolina

Tis that wonderful time of the year!

"I love a fireplace with fire, but did not want to continue polluting the air. Also, used logs which were very expensive. Love my new Duraflame fireplace insert. Got here just before the cold weather. I use it every evening."

Lynn | San Antonio, TX

it serves the purpose

"It is quiet and serves the purpose of heating the area it makes the fireplace usable again"

Pat Calkins | Fort Lee, NJ

Wonderful with more heat than I expected

"We love it -it takes the place of a wood fireplace which had smoke which was bad for my damaged lungs but still provides heat and we could not fit a Natural gas fireplace into the small space which is just big enough for this electric one -Thank you"

Mack the Cowboy | Vancouver - Canada


"Live in Florida so don't need a fireplace that often in fact most of the time the fireplace was just a black hole in the wall but now with this product we can use it the whole year with no mess and no fumes so beautiful. Makes my family room so comfortable and relaxing in the evenings it makes my room so cozy looking, I love this product. The heat is a great bonus on cool mornings when I don't want to run the heater so high, it does the job in my family room, makes it so comfortable."

Sunnyfloridagirl | Brandon, Florida

Good Purchase

"We needed something that fit into our wood fireplace and have the effect of a real fire. This does the trick for us. We use it as a way to relax and after having to rebuild our house after Irene changing over to a gas insert was just too expensive."

None | Vermont

Just an OK product

"Very disappointed that we could not get anyone to return our phone calls not once but twice. I will not recommend your fireplaces because of poor customer service."

Edna | McGregor, Texas

Toasty in the morning.

"I turn on my Fireplace insert each morning when I get up. My the time I finish showering my living room is heated at a comfortable level. That's exactly what I got the insert for. It looks great. Every one comments on how realist the flames look. No worry about cutting fire wood or fumes from the gas logs that I replaced with mu Dura flame Fireplace Insert."

Mighty Mouse | Jacksonville, North Carolina

as good as it looks!

"decorative yet does not distort TV watching .MAKES A GREAT NITE LIGHT TOO"


Good heat,but needs some added functions

"Remote works well, heat is good, blower is quiet but "flame" motor is noisy. Manual controls should be on front. Would be nice to have thermostat control on the remote."

Doug | Joplin, MO

Good product

"Product delivered quickly and in perfect condition. Add embience to the room, more attractive than conventional heater. Only issue is the power cord at 6 feet is too short."

Dazhu | Long Hill, NJ

Faux Fire Perfection

"I bought this to replace wood cost, mess and smell. Just wanted the room ambiance created by a fire burning and this did just that. And a remote control..very nice. Fits perfect in my small fireplace after I removed the grate. The LED flame did not reflect so well against the black interior so I placed a piece of cardboard behind and the reflection is 10 times better. It looks like a real fire is burning.The heater works great in my small place even thought I won't use it much. I am happy with faux flames :)"

Deb | Eagle River, WI

great fireplace log set insert. Simple

"This log set was perfect for my existing fire place. Simple to set up and look great and heats well. It comes with a remote control that allows you to have just flame, embers, heat separately or all three. Functional and looks great. Flames realistic."

The Mean Bean | Denver, CO

I like it! Well worth it for the money

"It fit into my living room gas fireplace after I took out the original logs just right. I did my homework about measuring and cord length etc. I have hidden the cord behind things so it does not show. I wanted to add heat and ambience to the room we spend the most time in. It looks really nice, works well and is quite realistic.I like it a lot but wish it produced just a little more heat. haven't received my first electric bill yet. That will be the crucial thing."

Luna Tuna | Whidbey Island Washington

Excellent product

"Used to replace propane fire logs."

BillyO | Wilmington, NC

not so much

"I bought this because I don't use my fireplace much anymore. It is easy to take out of the box and put right into the fireplace. It looks nice, has a great fire glow with different settings. My issue: for 4600 BTU's I expected this room to be a little warmer. It stays 63 in here with it on and with it off. I elevated it up on a wood block and this didn't do anything. My 5000 BTU A/C cools this room and my kitchen no problem. Then I had to throw in the towel when it kept tripping my breaker. I can use it with the heater off and the fire effects on and that's about it. Bummed."

kksox | east longmeadow, ma

Absolutely LOVE it!!!!!!!!!!

"The price is great! We had natural gas logs: very expensive to operate and had an odor. We closed off the chimney, put this in there, turned it on for beautiful, believable fire look, costs about 2 cents an hour to run the flame, about 8 cents an hour with the flame and heat so it is not expensive to operate. I have it on most of the time because I love looking at it. I just pray it lasts and lasts! Other places had this same unit for a LOT MORE money. I'm very happy with it and with this company. I received it in about 2 days which pleasantly shocked me. Buy it! You won't be sorry! Janet Brown"

Jan | Hanover PA

looks great and works great

"looks great"

none | Bushkill PA

Love it!!

"Behind a beautiful fireplace screen, it looks like a real fire. I put it on the moment I come home. Love love love it!"

Cape Cod lover | Truro MA

Great alternative for an old fireplace

"First of all, I couldn't believe it got here so quickly! Ordering was very easy once I made up my mind, and I was shocked at how fast it arrived at my door. It was super easy to place in my old firebox and brought the room back to life. I'm thrilled to have it, and now I don't have to miss my fireplace this winter, or all year long since it can be used without heat just for ambience!!"

Dianne | Dover, FL




Very Nice

"The flame is not very bright but it does warm up my living room."

Looney | Kansas

This will add charisma to my room

"Arrived today.Fast delivery. I agree with most comments already submitted. Easy to set up. Just plug in. I'm using mine in a faux fireplace mantel with a wooden back painted black. I experimeted with making the orange 'flames' be more apparent by placing a piece of white poster board behind it. The 'flames' show up so much better against a white background instead of a black one. Black absorbs light, not reflect it well. So I am going to paint the background white to make the 'flames' really show off! Turn them up and the illusion is of a roaring fire in the fireplace, quite impressive, especially viewing five feet or more. To soon to say how the heat will work but I could feel a lot of it emanating from the bottom of the insert. Would be especially good for warming cold feet or for pets to lie in front of. Disappointed in the 'crackle box' price. It works okay and gives a realistic sound effect of burning wood but is terribly overpriced for such a simple device. I may return it. But it helps complete the illusion of burning wood."

Bob, Interior Designer | Pine Bluff, AR

Cozy and comforting

"I moved into an apartment that had a non-working fireplace. I put the insert in and it is perfect. It helps keep the living room warm since I don't control the heat in my apartment and it does give the feel of a cozy little fire!"

Lin | Chicago, IL


"Very pretty and zero maintenance,"

Maggie | Georgia

Very believable as real; not enough heat

"We had natural gas firelogs and it was very expensive to operate. This is amazingly pretty and believable!! Hoped for more heat. Thought we might be able to use this to heat living room and kitchen without turning on the house natural gas heat, but doesn't seem to throw enough heat."

Janniemay | Hanover PA

not as warm as I hoped

"The insert is just as described, easy to take out of the box and just put right into my fireplace. It is esthetically pleasing, nice flame effects, blower motor for heat. The only problem I have is that it is not getting warm enough to heat up my living room. I turned it on at 9:30 AM and the room was 60 degrees. It is now 11:30 and it is only 63 degrees in here. This room is not that big. Other then that it is a nice little addition to my unused fireplace."

kksox | east lognmeadow, ma

Great replacement for gel fuel.

"Worked great as a replacement insert for my gel fuel fireplace."

Tbob | Dillsburg, PA




Just beautiful!

"We purchased the insert for ambiance and convenience, it fullfills both perfectly. The flame looks realistic, is easy to operate. The feature of using it with or without the heat is excellent, not having to clean a fireplace makes it a perfect addition to our living room. As far as we are concerned there are no disadvantages."

Chris | Lubbock, TX


"we use this for ambiance and to take the chill out of crisp mornings. The flame looks very real. We returned a different one that made crackling sounds that were annoying and fake. Fires in fireplaces rarely make those sounds. This model just has quiet flames."

gramma | Lake George, MI

I am glad that I choosed this product

"in the wood fireplace Nice and compack"

Guy the pilot | Gatineau Quebec canada

I would buy this product again and again

"We have recently just purchased this electric insert as my husband has many medical problems and one being his breathing. So we thought with us getting ready to spend our first winter in Ga. we would try the electric. We both love the look of the fire it's when on, looks so real. Everyone I show it off to also agree's. I have put my husbands recliner out in front where he will feel the heat (which we tried out) so he can enjoy his football games and still stay warm. I am very glad I bought this product."

Bob & Donna | Midland, Ga

Just prefect!

"Just the effect I wanted. Looks so nice in the fireplace. Will take the chill off the living room on that cold winter morning."

Noahnotail | east moriches , long Island NY

Pretty Design - Except for black logs

"Logs are black, box is black, decorative front is black. My fireplace instert is black, so when off, it is black, black, black, and so the logs are not attractive. Some brown or white birch color on the logs would have made it perfect. Can't comment on the heat, I bought it in the summer of 2014. Don't expect realistic. The flames are very pretty but flat on the back wall. I prefer the low flame setting, for a more realistic hot cinder look."

R & K | Outside St. Louis

this fits perfectly in my heatilator

"like the "crackling glow" of embers use it in fire box of our heatilator-small space. love the remote feature. wish the cord was on the left for our outlet but it sill is workable. delivery very fast."

fireplace lover | Bergen County, NJ

Fixed Our Problem Fireplace

"Our fireplace was set up as a gas fireplace and had all the parts in place including the gas logs. The problem was there was no gas to the house and it was cost prohibitive and impractical to run a gas line or set up a propane tank. The electric fireplace solved our problem. A heating and cooling expert removed all of the gas parts basically giving us an empty hearth. Then we simply set the electric fireplace unit inside and WOW!"

Problem solved | Iowa

Excellent Product!

"From online ordering to delivery, our order was handled efficiently and professionally. Set up was easy, and our vacation rental guests truly enjoy having a working fireplace even though it is summer and in Hawaii!"

the Log Cabin | Ahualoa, Hawaii

A wonderful surprise! Looks great!

"Got rid of the non vented gas logs and needed something to fit into the space. This unit fits well, looks very nice and not cheap. Can control the flame and heat. Such a good deal for something that can set the "mood" and even provide tootsie warming heat. And with the LED lights it will cost next to nothing to run. Good Find. Have recommended it to friends who are impressed and looking for a similar fix for their empty fireplace boxes."

FlowerGirl | Virginia

Great Item, definitely would buy again

"We are completly pleased. It provides ambiance without the problem of cleaning a woodburning fireplace. It is safer than the ethanol types and can be used for longer time periods. It was shipped and arrived within three days, packed well, easy to install. Also still able to use woodburning if we so desire. The price is great for this item. I would recommend this to my best friend."

Red Raider | Lubbock, TX

Black Logs

"Would be very attractive if while off the logs were not black. Seems they should be brown. The walls to fireplace: black. The Metal box: black. The logs: black. Not very attractive."

K.A.E. | IL

very nice

"lets us make use of a fireplace that we had sealed off. delivers heat and looks nice. very pleased."

none | new brunswick

"This product is worth every penny"

"At first I was skeptical but when we received the product it had easy instructions and was easy to install. It was more realistic when turned on in appearance then expected and brings atmosphere and comfort to the room. It's also great for zone heating, although I don't use that feature much. I would recommend this to anyone looking for a quality product at a budget price. I am very very pleased with this product, also it was delivered in a timely manner."

Riley Keith | Goleta, CA.

Excelent product,fast delivery

"We decide to start enjoying a fireplace that was never used before,so we decide a fireplace insert was the best option for us."

Patty | Orlando,Fl

Great little unit!

"We are using this to put behind a fireplace surround and it is perfect for that! It looks very realistic and that is exactly what we were looking for. The price was right and love having the remote!"

Mike the Handyman | Saint Charles, MO

Exacttly what I was looking for

"Nice product for price"

BEANO | Derry Pennsylvania


"This is an excellent unit. We install them in our apartment units and EVERYONE is very pleased with them. I will be purchasing more!"

Karen | Syracuse New York

Awesome looking in our living room...

"We took a TV stand and altered the size (12inches) longer and (5inches) higher and with your fireplace insert...wow! what an addition to our living room. When company comes, it's the talk of the room."

Deet | Leesburg, FL.

Beautiful !! Everyone thinks it real !!

"Put it in an unused fireplace in the basement. It gives off a lot of heat. I love the different flame setting. The flames bounce off the back wall of my fireplace and make it extremely real looking! Nice remote."

Lois | Pittsburgh, pa

Attractive, keeps room warm, pleased.

"Just what I was looking for. Warms small room. Look is great. No complaints"

Granny | Canton, Tx

No More Cinders to Sweep

"We use this insert primarily for effect. It gives the feeling of warmth on cold days and does produce some heat."

Lulu | Morgan Hill

Excellent Product!!

"I wanted an insert for my fireplace that I could use when I didn't want the mess of real ashes! These logs are perfect. They are very realistic and mess free! The best thing is they provide a quick heat source on chilly days or none at all if you just want the ambiance of a fire place!"

Di | Quicksand, KY

Beautiful addition to our home

"This product delivered everything that it advertised. We were amazed at the amount of heat that it threw. The log holder is very attractive. It is truly a beautiful addition to our home."

MiMi | Sarasota Florida

I like it more than I thought I would

"I actually bought this for several reasons #1 My dog hated the wood stove, when it heated and expands it would pop, as would wood when burning. He'd leave the room. #2 I was installing a new furnace and my heat was going to be off for a few days, I figured this would at least keep the 24x22 family room warm and it did #3 I'm not getting any younger and carrying firewood up 2 flights of stairs in the winter wasn't getting any easier lol This has done everything I wanted it to do and done it well. I figured that even it it didn't I was only out a few bucks but I am really happy with it and use it much more than I ever thought I would, it's a keeper."

BillM | Massachusetts

Just what I needed!

"When I read the rules to our condo complex, we were told not to use our wood burning fireplace as a main source of heat. I was wondering what I could do with it, and after looking for a bit, I discovered this fireplace through a forum. I thought in my mind it was going to be expensive, but to my surprise, it was very affordable. I don't buy anything without looking at customer reviews, so I new that it was going to look good in my fireplace, but I didn't know how good. People have so many different opinions on what looks real and what doesn't. Here is my opinion. I use this fireplace primarily for aesthetics and making the place feel more like a home. I have it on whenever I am home. Pros • Bright flame - though it probably won't be terribly bright in direct sunlight. • Quiet - You can hear spinning motors if you listen closely • Heater is instant and comfortable - It doesn't have a terribly high output, I would say it is best used for supplemental heat. • Easy Setup - Just plug and play, Hardest part was hiding the wire, which was very rigid, ended up using an air conditioning cord as the extension. Cons: • No Crackling - In order to get sound effects, you need to buy a separate unit, it's only around $40 so it's not bad, especially when you look at the price of the fireplace."


Best looking electric fireplace possible

"This fireplace looks better than any other one I could find at 3 to 4 times the price."

Jeff | North Carolina

Buy it! You won't be disappointed

"Saw my friends in use and it was very realistic, she then shared with me where she got it. We love it......."

cab | Aloha, OR

Loved it so much, we bought another one

"We bought this fireplace for ambience and warmth in our sunroom. It exceeds our expectations - the logs and flames are so realistic and the heat is adequate to warm the entire space. It fits perfectly in the fireplace opening, and the iron work is very well done. We liked it so much, we bought another one for the sunroom in another condo we own. Great value for the money and it arrived so quickly!"

MaryAnn | Myrtle Beach

Exceeds Best Expectation!!

"I hoped this would be an attractive decoration, but I had no idea that the Duraflame would be this realistic and have functional area heating. It was easy to set up. The 'crackle' sound speaker can be positioned to increase the 'natural' sound of popping wood. I was so pleased, I bought a second unit for another area."

Sunny | Mid South

Great buy for the money

"I purchased this item for my parents who wanted an indoor fireplace without all the mess, after shopping for awhile I found this duraflame electric heater that provide a nice ambiance with a realistic appearance, it also was very easy and safe to use. I would definitely recommend this item."

pete | Howell, NJ

good price good deal good heat

"use to heat living room. keeps room comfortable with out turning furnace up."

gen | tarentum PA

Warm and Toasty!

"On these chilly mornings it's great to be able to switch on my fireplace and within minutes the family room is warm and toasty!"

Marty | Belton, MO 64012

Remote Control Definitely A Plus

"We used the electric fireplace in conjunction with our regular fireplace in order to more properly heat our living room. It is wonderful that we could put it outside of the fireplace and have an "extra" fireplace that would not catch our living room on fire. Plus we could crank it up in the mornings to take off the chill without having to build a fire. Ye Olde Road Warrior"

Ye Olde Road Warrior | Martinsville, IN

Works well in place of real fire.

"The product met my expectations just fine for appearance. I found no instructions for heat " on or off" settings. I found it easy to turn the "flame effect" on or off with no instructions. I am satisfied with the low heat output. But, at a loss as to setting the heat level, or knowing when it is "on or off". With more comprehensive use instructions, I would rate this product "Five Star"."

Darrell | El Centro, CA

The perfect solution for our TV room

"We wanted the look of a real fire with additional heating in the basement while watching TV. Your insert was the perfect answer!"

RickyTicky | La Grande, OR

Love this!

"This heats our living room. Very nice looking flame. We're really enjoying this."

Kathy | New Ipswich, NH

GREAT small space heater

"We love this. It is perfect for our small living room inserted in a standup fireplace. Works great and looks cool"

Kerry | Los Osos, CA

Fit my conversion

"Converted an old broken TV console cabinet into a small semi-portable fireplace for use on my porch in the fall/winter/spring."

Mama K | Tucson, Arizona

Great Heater

"at condo at ski hill works great"

Trisha | Kelowna, BC

Perfect solution

"Great service, fast delivery,idiot-proof installation. Warms the room its in, and even takes the chill off the room on the floor above."

Warm at last. | Toronto,On

Perfect size and performance

"We received the fireplace right away and we LOVE it. So many performance choices, sounds realistic and heats the room in a flash. And it's perfect for both of us, one's always cold, so he can sit nearer to it, but it doesn't run me out of the room. Awesome value. Thanx!"

CCat | Louisiana

A very attractive product

"A very nice product and received just as promised. Just wish the heat was a little stronger."

BJ | Oklahoma City, oklahoma


"excellent insert, fits my small condo fireplace when so many other models I looked at didn't. Heats up fabulously and looks pretty realistic. Very happy with my purchase!"

westcoaster | vancouver bc

Works and looks great!

"We grew tired of the work involved with our log burning fireplace, but wanted some atmosphere and a little heat for our den. We are very pleased with the Duraflame logs. It helps to warm our den and we enjoy the flame while we're watching tv in the evening."

D&D | Virginia

Love it! Could give off more heat thou.

"So easy to operate. Looks great in the fireplace. wish it gave off more heat."

Hcbaby | Huntington Station, NY

Perfect for my Space

"Works perfectly for what I needed in my smaller fireplace. It could have slightly taller legs since heat blows from lower edge. I am very pleased with the look and the amount of heat it provides and I love the remote control factor. Price was good and delivery was fast/free!"

Retired and Loving It | Florida

My wife loves it.

"I bought this for our living room to convert our wood burning fireplace. It was more convenient and less expensive than converting it to gas. The room is 14x24 with 8 foot ceilings. The heater warms the room well and my wife loves sitting in front of it. The look is fairly realistic, not wood, but also don't have the mess and time in hauling wood. Shipping was extremely fast and product was packaged well. Also, I really like the look of the led lights in the logs. The have a "pulse" to them which adds to the comforting mood of the room."

DW | Kansas

Great Choice

"We wanted to add a small electric fire place to our master bedroom but did not find a style that suited our room. We then came across this unit online which inspired me to build my own. We love it thanks guys for a great little incert."

thibaultjp | Vernon BC Canada

I liked it so much I bought a second.

"This is a good, economical fireplace insert that is attractive and easy to use. We have 2 fireplaces in our house, and we bought the insert for both. When we want to have a wood fire, the insert is easy to remove."

warmer pastor | Louisville KY

Its an Awesome Product!!

"I really enjoy the look and how I don't have to clean up afterwards! It is as the information states about the product being an insert and only having supplemental heat for 400 square feet - quick and easy out of the box - just enjoyable."

Momma - Lou | Montgomery , AL


"It is really a beautiful addition to my den. No mess, no fuss. The only problem is that it does not put out enough heat. I barely feel it, and my den gets pretty cold. If I could get one just like the one I have, same size, same look, only difference is that it heats 1000 sq. ft. I would get that."

pats picks | Fort Worth, Texas

i would recommend this to anyone....

"ordered on a Saturday..was delivered on Tuesday..love the looks, very realistic.."

horsefly | Fort worth, Texas

Great fireplace insert

"The Duraflame fireplace insert is exactly what I needed. I turn it on almost every night it's nice how it lights up the fireplace as if it was a real flame with logs. The heating element is enough for a small area which is what I needed. This is a great fit for my 1938 original fireplace."

Swiffer | Miami, FL

Looks so natural

"We love this fireplace. It puts out a nice amount of heat and looks so real that guests have been fooled into thinking that it is real."

marke | Houston, TX

Great fireplace insert

"Very pretty and realistic, love it!"

Sheila | Tyler, tx

good product

"Works well, easy setup"

art | st petersburg, fl

Yes I would buy this again.

"The insert is used in our den fireplace. For the price the day view is okay, and the night view with flame look, really sets the mood. The heat and fan work well. We have used the insert everyday since purchased (3 weeks). The multi function remote really adds to the product."

Bo | Huntsville, AL

Instant ambiance

"my dimplex gets turned on every day. I find it very relaxing. I wish I had ordered this several years ago as it is the finishing touch to my den and at a fraction of the cost of repairing my fireplace."

Queen of Ambiance | Denver CO

Great after I repaired it

"I'm not into returning things if I can repair it. The motor that turns the flame was making an irritating clicking/popping sound. I took the entire thing apart and than needed to actually rebuild the motor. I added some lube and put it back together and noticed my flame was going downward. I took it all apart again and the motor has 5 gears in it. One of them controls clock wise or counter clock wise. I put it back together again and it's great.I love the remote control but than again I am a man - LOL"

Gregg | Woodland Park, Co

Fit perfectly into our fireplace

"Looks Great, so nice to finally have heat coming from a fireplace rather than just a cold draft. Looks real enough if your not looking right at it. It provides a beautiful glow and nice quiet heating to make our place much warmer."

Avi | Norfolk, VA

Great product!!!

"I have an entertainment with space on the bottom,used this product to form a fireplace effect,works very well......"

Yontsso | Ray ham, Ma.

Love my new logs!

"I love my new Duraflame Electric Fireplace Inset. I was tired of building and cleaning up after wood fires and this has been the perfect solution for me. With a push of the remote I have realistic looking logs for as long (or short) as I want! My next door neighbors commented on how realistic they look and are going to buy the insert for themselves."

Cissy | Winston-Salem, NC

Electric Fireplace

"We use for decorative effect and supplmental heat."

Sandy | Missouri

great heater

"better than a gas fireplace"

mickey | chicago il

Good Choice for Most

"We don't have much experience with fireplaces but this past winter we tried a real fire in our rental home's fireplace. It REALLY warmed our large, high-ceiling living room. After a couple nights of real fires we tired of the mess and smoke smell so we looked around and found this Duraflame Fireplace insert. It didn't heat nearly as well as a real fire, of course, but I think that was primarily because of the high ceiling. This is a big, open living room, over 400 sq ft.. In a similar sized room with a standard ceiling I think this would be ideal."

Ragtag | Atlanta, GA

Nice quality for the price

"I use this electric log as extra heat for my rec room.Adequate heat and somewhat realistic look for the money."

Beach Boy | Spring Township, Penna.

Heat up the polar vortex!!!!

"There is nothing that is not great about this product. We absolutely love it. We have already shown this to friends and recommended your website! Thank you!!!"

Frito-Lay Dennis | Baraboo, WI

Great fireplace incert

"I use this product in my rental homes."

Investment queen | Broken Arrow, OK

Best bargain in town!

"I have a big rock fireplace and this electric insert fits right into space. When lit up, the lights on the back of the insert waver on the back of the fireplace just exactly like a real fire. Ordered online and had in 2 days. Have had so many compliments on it. It makes such a difference in the den. And it was a great bargain for the price. I looked around town before seeing this and the prices were really high compared to this. My husband said, "You hit a homerun on getting the insert!""

Cathy | Greenville, S C

Happy so far!

"It gives the room a very comfortable feeling. Even without the heat, you have the "warmth" of a good fire."

SR | Galena, MD

Exactly what I wanted.

"Although it doesn't generate the heat of a real fireplace, it does supplement the central heat and adds a coziness to the room. No mess, ashes, etc. Very easy to install, fit perfectly."

Bargain Hunter | North TX

Awsome fireplace love it

"Great fireplace. Works and looks like a real one. More than I expected."

Clint | Newcastle, Ok

Great product.

"Nice on those cold winter nights to add a little extra warmth in the living area. Enjoy just looking at the flames."

Jim | Breaux Bridge, LA


"I purchased a beautiful gel burning fireplace yrs ago and ended up not using it because flaming gel cans made me uneasy. A friend mentioned fireplace inserts. So I went on line to find one small enough to fit in my fireplace. THANK YOU, Electric Fireplace for offering such a wonderful product. My bedroom looks so warm and cozy with it on. Also delivery was fast."

MLT | atlanta, Ga

Just ok.

"The product is just average. I was surprised it received such high ratings. A real looking flame has a touch of blue in it and this particular unit does not. Just average. Not extremely pleased with it."

Slamma jamma | Pittsburgh, PA

really like this product

"bought this insert to put in my father's fireplace. he really likes the way the flames look and has told me how much he enjoys it several times. He lives in an older home and he likes that it keeps the chill off the floor."

lilljcher | san antonio texas

Perfect for my needs

"Warms my living room in this North Florida winter."

Jules #1 | Florida

Very pleased with Product

"Works and looks great,"

Gravey | Nova Scotia, Canada

Duraflame Fireplace Insert

"We hadn't used our fireplace for years due to allergies to the smoke smell that usually accompanied burning logs, even after we had installed glass fireplace doors. So, we bought the fireplace insert to give us the look of a fire without the allergy problems. This unit fit the bill nicely and the flames are more realistic than we had expected. We had also hoped to get some local heating for our living room but I think the bottom of our fireplace door unit is blocking the flow of warm air into the room, even with the glass doors open. I'll try to raise the insert up a few inches to see if the flow improves."

Frank | Allentown, PA

Nice and Toasty

"The product is used to heat my bedroom when the temp drops lower than I want in the house. Plus it gives a nice cozy look in there."

Kat | Accokeek, MD

Love it!!!!

"Electricfireplacesdirect.com were so much help. I absolutely love my Duraflame logs. I wish I had found them years ago!"

Steve | Northport, AL

Reclaim your fireplace

"I was tired of animals using my chimney more than I do. I had the chimney cleaned out, put a cap on it and added the duraflame electric logs to the fireplace. Now we can sit in the family room, add heat when we want it and enjoy the atmosphere. No more space heaters cluttering up the room and no ashes or smoke to worry about. It works. I love the levels of "flame" activity you can choose from and the remote control! Thank you, Duraflame!"

Di | Peoria, IL

Perfect fit for a hundred year old house

"The firebox in our 100 year old fireplace is small A perfect fit for style and supplemental zone heating.Cant wait to get home and use it."

Iowa Jim | N.E. Iowa

Just What I Wanted!!! Awesome! Love it!!

"I love everything about the electric fireplace insert! It fit in the fireplace perfectly, gives off enough warmth to be toasty but not overly hot; it's quiet; I can use the flame for a "welcome home feel" and not even use the heater! I'd definitely recommend this product to anyone. I love showing it off! Even fooled my brother - he thought it was a real flame!"

Cake Artist | Holden Beach, North Carolina

Realistic Fireplace Log Set

"Best replacement for burning logs and mess they create. Great for short duration effect for special occasion."

Colonel Steve | Portland, OR

Good for a small room

"This is my second insert ( I returned the first one from another company) and the most real looking and somewhat functional. I did extensive research and this Duraflame log insert was the only one offering the dimensions to fit my fireplace. Two suggestions: construct a larger heater and make the flames a little more realistic. You can barely see the flames during the daytime; at night it's more visible and gives a nice ambiance. My Dad has a Duraflame heater/log entertainment center and his looks more realistic with blue flames and has a bigger heater than my log insert. I have a large cathedral ceiling and you have to be standing right in front of the insert to feel the heat. Maybe in a much smaller room the heat might suffice."

Lori | Vacherie, LA

Very cozy winter's morning !!!

"Love this Product dearly..... My husband and I both have Asthma. We bought a lovely house with a wood burning fireplace behind the kitchen. We made it the dining room. We can't use the fire place for real wood, so we bought this insert. what a beautiful look! It warms the room nicely especially when we get up in the morning to have breakfast and the room is still cold."

Yinny | New Jersery Shore

Rusty Chain Saw For Sale?

"I bought when wife was on a trip. She likes to use our centerpiece fireplace constructed from petrified wood. But we often have a smokey smell in the home. Now we can use the fireplace 365 days with no smoke and my wood splitting chores have been drastically reduced. We also have full use of the full fireplace when wanted or when we lose power for days or a week. The chain saw is gonna get rusty,"

I'd Buy Another | Eatonville, WA

This insert brightens up my great room

"We stopped using our fireplace due to the dust and soot. We decided to get a fireplace insert. I shopped around and this was the best price for this insert. It is a great addition to my great room. It warms it up very comfortable. I should have bought this fireplace insert years ago."

Ron | Orange Park, FL

Warm away the BRRRR!

"No need to turn up the thermostat in our sitting room. This little electric fireplace added the perfect touch of warmth on VERY cold winter days. We bought it for ambiance, but when Austin's temperature froze for days, we appreciated both its attractiveness and warmth."

Staying Close Cindy | Austin, TX

Gives the whole room a new ambience

"Bought this to bring new life to an old wood burning stove. Looks very natural, just wish it would put out a little more heat, but good for supplemental. Was very impressed with how soon it was delivered after ordering, and how easy it was to set up. Would definitely recommend for decoration alone."

Peggy | Dandridge, TN

Beautiful flame display

"Fit into a fieplace which has limited space. The flame display is very attractive. I would like more heating output. That would make it feel more like a real fire."

Betty Jean | Pawleys Island, SC

Replaced gelfuel, no dangerous flames

"It's not exactly a real flame but it looks very nice. It's more like a fire in it's later stages without a flame but glowing embers and flickers in the back. It heats our bedroom nicely and best of all, it's remotely controlled. We used it to replace our gel fuel fireplace insert and it fits perfectly. Love it"

DIY Nat | Charlotte, NC

Great Buy!

"Great replacement for my old logs. Looks great and adds a little warth tothe room."

Maggie | St. Louis, MO

Very, very disappointed

"I was so excited to receive this, and it worked wonderfully for the first 4 nights, then it just stopped working. To make matters worse, I have tried several times to contact customer service to resolve this matter, and the person they directed me to, Adam, has not returned any of my messages. I will continue to try to resolve this matter, but I will never repurchase anything from this company. P.S. Please someone return my phone call and please let us fix this problem! I should not have something that does not work and I paid my hard earned money for it!!!"

Not Happy | Providence, RI

Its great!!


Danny | richmond

You made an old lady's dream come true.

"Iam a71 year old widow with advanced emphysema and on oxygen 24/7 that loves a fireplace. This gives me the pleasure of a fireplace with out the dangers. I love it."

fran | Goshen, New Hampshire

Nice product for the price

"Looks beautiful, cord is too short - had to have an electrical outlet installed inside the fireplace, does not put out much heat."

Cold in Houston | Houston, TX

Looks great we all love it

"Every day if it's cold I put heat on if it not cold I just love the look"

Koko | Houston ,tx

Amazing - Wish I'd Purchased Sooner!

"This electric fireplace insert is fantastic! I love how it looks and it heats our VERY large bedroom up beautifully! In fact, I often have to turn down the thermostat when going to sleep or I get TOO hot - THAT is amazing in this polar vortex winter weather and my poorly insulated 1920 home. The only negative at all, (and reason why I could not give it 5 stars) is that the remote control doesn't work. The company even sent me a SECOND remote and it STILL doesn't work. I applaud Electric Fireplaces Direct and their customer service. I chalk this up to a faulty connection and just turn it on and off manually - no big deal."

KatsEyeOnLife | Cleveland, OH




Love my little fireplace insert!

"I use my fireplace insert in a small fireplace located in the entrance area of my 120 year old home. Because of the high ceilings and large windows, the rooms in our home can become quite cold even when the heat is running. This insert puts out enough heat so that I can sit in the room and stay comfortably warm. An added benefit is that it generates enough heat so that the central heat doesn't run all the time (saving me money!). The flames are VERY realistic and I love the flickering effect along with the glowing embers. I would highly recommend this product."

Meesah1 | Arlington GA

Looked a long time for this Product

"After looking a long time, this was the perfect fit for my fake fireplace. Even though the heat output is low, I am pleased with this product."

Happy firelover | Port Allen, La.

Just what we needed

"Since we can't have a fire in our fireplace due to structural problems, visually this has been an excellent substitute. Does give off some heat, but not enough to warm an entire room. As southern Californians, this is not really a problem, especially in the summer when heat is not an issue."

Coach | San Diego


"The picture on the Internet doesn't show well at all how realistic the flame is. It looks wonderful in my fireplace. I can't speak to the heater because I bought it strictly for ambience. I would recommend this highly."

Lover of Beauty | Seattle, WA

Love our electric log insert

"was very pleased at the speed of delivery. Came completely intact. would really recommend this to anyone who had a wood-burning fireplace that didn't want the mess and the hassle of a real fire!"

Kenny | Central Michigan

Finally! A really beautiful fireplace!

"I am so in love with this fireplace insert! I had a gas log for about 15 years that hissed loudly and most of the heat went out the chimney! When I saw this great insert, I thought it would be a good fix and it certainly IS! I merely took out my gas logs and grate, turned off the gas to the house, and was able to set the electric fireplace over the existing gas connections, in case I ever want to use another gas log set. It fits beautifully, looks realistic, and my grandchildren love to "build a fire" by turning on the remote! The unit came out of the box ready to go, the instructions are very simple, and I had the whole thing set up in under 10 minutes! This is one of the absolutely best purchases I've ever made! I totally LOVE it!!"

Tooder | Las Cruces, NM

I would buy this product again.

"I use this product in lieu of having a fire in the fireplace. I love the ambiance it brings to my living room."

jj | Maryland

looks good ...............but

"it looks good in my fireplace but it keep blowing my circuit breaker? Why. I can not have the heater on and the stove at the same time. Very confusing, I don't know what to do."

phxllip | Mesa, Arizona

Nice & Cozy

"The perfect touch to my living room. I recommend this to anyone looking for warmth as well as beauty. Just plug it in & you're ready to enjoy."

Cmoore | New York

Love it, not the customer service.

"I am a picky shopper, and love this fireplace. I have a real problem with chemical fumes, and this fireplace really gives the illusion of fire, without the fumes and smoke. My husband and I run it during the day, and at night. We love it!"

Just Us! | Florida

Great Electric Fireplace Insert

"Price was fantastic and insert is perfect! Delivery was very fast!"

Living and loving retirement! | Grandview

I Can't Believe It's Not Real

"We use these logs in our living room fireplace and they really add to the atmosphere of the room. There is nothing about them that strikes me as "fake" looking. On just glancing at the fireplace, I have the illusion I'm looking at a real fire because of the way the "flames" display and the bit of sound they make. I love them and would buy them again for another room if I had another fireplace!"

Janis in Jax | Jacksonville, FL


"I love it"

Diana | Troy, pa

Does what it says it will do.

"I have gone through several inserts recently. None of the others worked. This one was the first one that did what it said it would do. And it cost less than the others. I'm very pleased."

Shari | New Hampshire

I am more than pleased with my selection

"Zone heating for living room, lets me keep thermostat at lower temperature for rest of the house ambiance it creates while relaxing speedy delivery of logs"

Renate | Lillian, AL

Outstanding! Love it!!!

"I use this everyday. Looks great! I have a gel fuel fireplace and got really tired of buying expensive alcohol gel fuel cans. I saw this insert and thought it would be a perfect replacement insert. I didn't think it would look this good! The flames that reflect on the back wall of the fireplace look very realistic! It heats up my livining room perfectly. And best of all, I didn't even have to make any modifications yo my fireplace. I just placed it inside and plugged it in! Perfect! Thank you!"

Star | dunnellon, FL

Looks so real!

"Delivery went perfectly. Enjoyed it immediately. Use it daily. When it is warm out, I use the flame and not the heater. Great for Florida climate."

Kabba | FL

Duraflame Just What We Needed

"We use it to supplement our central heat. It warms our living room, keeping the central heat from coming on so often."

BeeBee | Kendalia, TX


"I purchased three Duraflame inserts last January--bought one and loved it and bought two more a few days later! Put one in the Family Room fireplace, another in our Dinette area, and the third in my Study. "Will" in customer service had them here in two days! They look GREAT (hope the pictures attached do them justice) and they provide excellent additional heat in each area. A great way to save on heating costs. As to their long term operation and performance - we will just have to see. Should you purchase these units ... YES !!!"

The Judge | Newark, Delaware

I would refer this product to others

"We bought this product to use in our fireplace that we had closed up. We live in a mobile home and have a small living room. This insert was just the right size to fit in our small fireplace and produces enough heat to warm the living room. It is very much worth the price we paid! Great customer service, the insert was delivered within 2 days of our order!"

freezing in Florida | Westville, Florida

Adds cozziness to den.

"It is not the major heat source for the small den but it gives a comfortable feel to the room when it is on. I really love it's realistic look and it fit the fireplace perfectly. Would highly recommend it for mobile homes that have fireplaces that you are cautious about using a "real" fire in."

RN-Retired Nurse | Holden Beach, NC

See it before you buy it

"The logs have a glow the looks fairly realistic but the fake flames rely on the back wall for reflection and they are much less realistic. No sound. The heat output is grossly overstated. It will warm an average sized room, up to 200 sq. ft. or so eventually. Nevertheless, it provides a little pleasant atmosphere if one's expectations aren't too high. There are better looking ones around. You should see it working to see if you like it before you buy it. Heavy duty power cord."

Nate | New York

Great fireplace insert

"My house was built in 1891 and this fireplace insert fit perfectly,it also looks realistic and the price very reasonable, it makes my old fireplace look great!"

2003fordman | Nephii,Utah

Perfect Fit and Effects with Chatter

"This is a very nice unit and accomplishes all that would expect out of it . After the heat blower stops when the thermostat is satisfied there is a constant chatter from the mechanism that gives the flames and embers effect ."

EagleZ | Henrico , Virginia

Loving my new logs!

"The fireplace logs were so easy to install. I just set them in the fireplace, plugged it in and turned it on. People who have been to our home think we've had our old fireplace and chimney repaired. It's very realistic. It does not throw a terrible amount of heat, but thats not what we bought it for anyway. And our living room is huge. I am very pleased with this purchase and would buy again in a very cold New York minute!"

n/a | northern NY

I recomend

"Looks good in the fireplace."

J L | Ark

decorative but not the best heater

"The unit looks good, and the "ember" and "flame" effects are nice. It doesn't produce as much heat as I hoped for, and the fan is louder than expected. The power cord is short, maybe 3 or 4 feet."

Gramma | San Antonio, TX

Great Product!

"The product fit perfectly into the brick fireplace in our new home. I just took it out of the box, plugged it in, and turned it on. The flames are somewhat realistic, and the heat output is fantastic! We have had many compliments on our new insert over the holidays."

Fireplace Vern | Burleson, TX

Perfect For Us

"We have a small lake cabin with a little corner fireplace. These logs fit into it perfectly and look very realistic. We didn't want the bother and mess of burning wood."

BigBill | West Monroe,La.

this is the best purchase I have made

"it sits perfectly into the fireplace just plug it in the heat is amazing it has really cut downn the gas bill"

pam | foxboro ma

Nice decorative fireplace insert

"It would be nice if crackling sound is included."

Don carnation | New Jersey

I bought one for my son-in-law.

"I use it every morning when it is 40 or below to help warm the living room. In the summer I use it for effect w/o heat. It is a good addition."

Jim | San Antonio, TX


"Every person who has entered my home since I purchased my Duraflame Fireplace Log Insert has commented on how real it looks and how cozy it makes my place feel. I have a lot of old-world décor, but I have 21st century "green" ideals. This insert is an inexpensive and clean alternative to a messy, dirty, polluting and dangerous real fire. I can be environmentally responsible AND enjoy the perks of a fire in my fireplace. I also love that in my small place, it doesn't take up any extra space because it goes inside the previously unused space of my fireplace."

Xena | Steilacoom, WA

Duraflame Fireplace Awesone

"Works and looks great - better than expected Real bargain for money"

Bob | Mt. Dora, FL

Exactly what i wanted and it fits perfe

"Great to heat up the house and take the chill off in the morning and evening family living room."

Blue | Panama City, Fl

electric fireplace

"Nothing bad to report on this. It looks real and heats the room just great!!"

joan | jacksonvlle,il

Warm Ambience!

"My new 20" Duraflame was a central part of a recent remodel project. The realistic logs and flame compliment the solid cedar mantle and limestone surround. The whole family enjoyed its ambience and warmth on Christmas morning!"

Babs | Clear Lake Area, Texas

Perfect Solution!

"Just received my shipment 2 days ago, I'm using it in the basement fireplace that's been dormant for years. I have plans to redecorate and was looking for a solution to bring it back to life. This is a great solution for a single lady (me) who can't be bothered to chop and maintain a wood supply! And the cost is right. Its also very pretty and realistic which I'm thankful because its the only model that was small enough to fit my fireplace! It took me exactly 2 minutes to install it :-) The heat output is not tremendous but I have an open basement plan. Regardless its probably going to take the chill out of the air."

Luv2Dkor8 | Gatineau, QC, Canada

Works for me!

"I'm fully satisfied with this purchase after 1 month of use. I was looking for a compact product with realistic looking logs and embers, this fireplace insert has both (it looks great). I was also wanting to add some extra heat to my living room on cold days (-15 to -30 C outside). This heater work very well in combination with my regular household heating. My room gets HOT when I use it's highest setting. Other space heaters sometimes give off odors when used for the first few weeks... When I first plugged in this product, there was no chemical-smell generated from the heating element. Some reviewers commented that they didn't like the noise from this product. I haven't found the noise to be an issue, it's fairly quiet. A fan blows heat. The flames have a quiet hum/rumble sound. This product also has a compact remote, with no annoying beeping noises when you change the settings (and no annoying power-lights or gauge setting-lights on the fireplace insert either). The only thing I'd change or add: Make yellow flames instead of orange flames (but it still looks good in orange). Add crackling wood-fire noises."

Pepita | Edmonton, AB


"we used it in our basement wood burning stove .now we don't have to burn wood."

rich | west springfield ma.

Perfect heat solution !!

"Great find at a great price to provide additional heat in a non working fireplace. Didn't think this inexpensive insert would do the trick but surprisingly it does! We have a fireplace that is too costly to repair, a somewhat drafty room and when I found this, I took a chance it would work for our situation. Not surprised that a Duraflame product does not disappoint for additional heat and room appeal."

Rachelle | Somerville, NJ

Okay, but a bit of a let down

"Bought this as a gift for my wife and we are very disappointed. First of all the remote control, which is more like a toy, does not work no matter how many times you change the batteries. It is ridiculous. The unit works okay in that it lights up and artificially flickers, etc, so that part is fine, but it would have been nice to have some kind of crackling sound to go along with it to make it seem more realistic."

bdl | Newburyport, MA

Better than I expected. Love it.

"Use it for heat and ambiance. Love the natural look. Excellent sevice and quick delivery."

Coyote Bait | Phoenix, AZ

Better Than I Thought !

"The Electric Fireplace insert I recently purchased is awesome. I am very pleased with this item, My living room is cozy & warm. I also save on my electric bill. It arrived promptly, no assembly & I particularly like that the heat vent is mounted at the bottom so my cats can curl up and get warm. I also purchased the fireplace "Crackler" perfect for cold winter nights. It's -3 degrees where I live so I will now Grab some hot coco & settle in for the nite. A +++"

Barb B. | Louisville, KY

Love it!

"We have a fireplace in our master bedroom. The electric fire logs work great! We are very pleased with the heater. It warms up very nicely!"

Princess Di | San Antonio, TX

We love it!

"We have used it everyday since we got it. We had not used the wood burning fireplace for several years. This is a great alternative."

Fish | Salina, KS

Love my new fireplace

"Replaced an old fireplace insert with this logset. This one looks much more real and the heater part works great too."

PMB | Butler, PA

I would buy this again

"I bought this for my husband for Christmas, he always likes a fire but one of our Granddaughters has asthma and the smell of wood burning and the smoke would send her into an asthma attack. Needless to say we no longer have a real fire. This gives us the feeling of haveing a fire and it looks great. My only regret was not buying the one with the crackling sound. My husband is happy with what we bought so thats all that counts."

John and Diana | Freeport Illinois

it fits and looks great

"fits perfectly in my space and helps heat up the room."

gwen | soo michigan


"I had tried three products from a different manufacturer and had to return all three because they didn't work. The DuraFlame worked right out of the box. Wonderful!"

stancooper39 | Rio Rancho, NM


"The back firewall of our built-in fireplace had a hole in it and we didn't want to repair it. Also, burning wood is messy and is a polluter and we wanted to avoid that. So, we bought the 20" electric fireplace which fits perfectly into our firebox. The option to either have heat or not is perfect. The electric fireplace looks quite natural and adds to the atmosphere of our family room."

Sonomawiner | Windsor, CA

Looks good but not enough heat.

"The only real complaint we have about this product is that we wish it had more heat output than it has. We had a small space and this electric fireplace insert fit in perfectly. That is the reason we purchased it. Looks nice but as I said wish it would produce more heat."

Coldwpg | Winnipeg, Manitoba Canada

Perfect fit for our old fireplace

"For the price, works great as a decorative fireplace and provides reasonable supplementary localized heat."

Subzero | Winnipeg MB CANADA

Indoor fireplace very realistic

"Fireplace logset is very realistic. I have not tried using heat function as I purchased it primarily for ambiance. Electricity in NH is expensive to use for heating. When item arrived and I plugged it in, there were no flames being displayed on the rear of the fireplace. I opened the unit (about 10 screws) and found that the rotating light reflector had come out of its holder, so it was not rotating. I put the reflector back into its socket, reassembled, and it works fine."

Eric | Brookline, NH USA

Good supplemental heat in small area

"My cottage is loft-style with a furnace/thermostat upstairs so this unit placed downstairs inside the rarely-used tiny fireplace provides good heat downstairs and minimizes the frequency of central heating. The flame, however, is not realistic in my opinion unless I remove my glasses in a darkened room. But it's still kinda cool to watch the fake fire."

Trecilla the Nomad | Piney Woods of East Texas


"This unit was excellent value for the money. It was purchased for as a gift for someone with a wood burning fireplace that has never been used. It looks lovely in the fireplace and provides zone heating when needed."

Luckywife | Barrie, Ontario, Canada

Still happy with insert

"I researched this product a lot after a neighbor recommended it to me. Originally it did not make a humming noise when the heat fan was on but after using it a few times it started making the noise, with the tv on though I can't hear it very much, so I still like the product."

Nancy | Texas


"My kids bought a condo and my parents wanted to buy them a housewarming gift! We knew they were never going to use their fireplace. Getting wood, chopping it, making a mess, and then you have to leave the flue open overnight and the place is freezing but if they want to use the fireplace it's easy to take out. We thought this would be perfect and it was! So far we have had the snowiest year we have seen in years so it's nice they can come home and enjoy their cosy fireplace! Even my daughter who is hard to buy for likes it!"

Frugal shopper | Calgary. Alberta

excellent product!!!!!!!!!

"excellent product"

cindy | houston, texas

warm, could be quieter

"Bought on sale. Good warmth output, and nice firelight effect. When the heater fan is off, the sound of the light rotating is louder than I would enjoy, but as it was such a good price, I am keeping it."

for looks | portland, or

Works Great

"This products works great and I have enjoyed using this winter."

Lee | Kerrville.TX

Well worth the cost

"This insert is realistic looking and very attractive."

Stan the man | tennessee

Works great!

"Product arrived on time and in perfect condition. We took it out of the box, plugged it in, and turned it on. It looks just like a real fire! The heat output is great. It keeps the living room and kitchen comfortable. Wish the cord had been on the other end, as that's where our outlet is, but not a problem. We would definitely tell others to order from you!"

Toastywarm | Burleson, TX

I tried three others; this one rocks!

"My Mom is recently bedridden and spends all day on the living room couch. I tried three other units and was desperate and frustrated. They did not work well and I was stuck. I finally found this Duraflame unit and it was perfect. I turn it on every morning before she comes down and it keeps her warm all day."

Deb | Clinton, MA

Realistic Look and Perfect Fih

"Love the look and realism. Wish it had some type of sound box to add authenticity"

Mar | Daytona Florida

Excellent product and recommended it

"Love the design, wish it was a little bigger."

Teresa | Greer, SC

Looks Wonderful!

"It looks great in our family room fireplace. The room is too big for the heating element to be very effective - especially in Minnesota winters"

Patty | Minneapolis


"works great, my 2nd one and would buy this one again,1 st one over year and great."

cowman | Alabama

Duraflame is the Best

"This is our second one, we like ours so much this one is a gift for friends. Had ours for 2 seasons and not a problem. Great!"

juddgl | Austin, TX

Dura flame 20" fireplace

"Love the fireplace ! Came in only two days !! Would recommend it to friends"

Pat | Little Rock Ar

A Highly Recommended Product

"We were not using our original fireplace and I decided to try this fireplace and my family loves it! For the holidays, we put the poinsettia's in front of the fireplace and it made a beautiful background for the family photos that we took. It has definitely changed the looks of our den and we could not enjoy it any more than we do!"

Bill B. | San Antonio, Texas

Small unit but satisfies my needs

"I have a great room with den, dining room and kitchen all together, with granite floors. I imagine the square footage is somewhere around 1,000 square feet. Naturally, this unit isn't built to heat an area this size. But the appearance of the unit in my fireplace (painted black inside) is good. I wish the unit were wider and taller for appearance, but I put some painted brick under it to bring the unit up higher off the base of the fireplace since my hearth comes up at least 2 inches higher than the base of the fireplace. I'm satisfied with the unit for this price just for appearance in the fireplace hole!!!"

Nan from Magnolia | Magnolia, TX

Everything I wanted

"We have an older home and have always had a gas fireplace insert. Had it closed off several years ago because of oder and black soot look after use. I have been wanting an insert for a few years. Finally took the plunge. Was concerned that it wouldn't be realistic look. I was so wrong. I absolutely LOVE it. Can adjust the flame to what ever mood we like and it does put out heat enough to feel. Pop it in and turn it on. I am so happy I decided to make the purchase. Thanks duraflame for making my living room complete again."

Amber | New Washington, Ohio

duraflame 20 in. electric fireplace

"we bought the duraflame because we can no longer use our Ben Franklin fireplace with wood. this is just perfect for what we wanted it for and it look like a real fire going. we didn't get the sound effect but the flame looks real. it could have a little more heat but it is fine as it is. so glad we bought it now we can use our fireplace again. would recommend it to others. Englewood, Ohio"

ben the hotest | englewood, ohio

Looks so warm and inviting

"We thoroughly enjoy lighting the fire and sitting and watching TV, it creates a very nice atmosphere, with no fuss or bother of wood or burning logs. And surprisingly, it does put enough heat to make the room very comfortable (along with our furnace). We are very pleased with our new fireplace and do recommend it."

Sweetgrits | West Jordan, Ut

Does the job

"We have a "fireplace" in our basement family room and wanted something to put it in it that would suffice as a "fire". It is fine for us but it is not fancy. The heater works great and takes the chill off the room quickly."

THayes | Overland Park, KS

Duraflame 20-Inch Electric Fireplace Ins

"We have an electric fireplace in our camper. We use it to look at and also for extra heat. We decided to get an electric insert for our home fireplace and get rid of ashes and also we have two small grandchildren who we don't want to have around a real fire."

Fish4fun | Harrisonville, mo

Close to realistic

"Mostly use for ambiance and zone heating. Fits well into the fireplace and with the screen up looks somewhat realistic. The light in the 'log holder' looks like it is also flickering."

sitka | New Mexico

Very good buy for the low price

"I have 2 fire places looking to add another to my house"

Earl | Texas

Great company, good product!

"I have a very small starter home fireplace, and this 20" model fits inside it perfectly. I have the electronic "crackler" that goes with it, (highly recommended), and I move it between my two faux fireplaces. I am a small gal, partially disabled, with back problems, and I was able to place the log rack into the firebox myself, yea! The only things I can find to complain about is that I wish it were a bit brighter overall, and that the black cord wasn't so visible coming out of the fireplace...but the remote works great. I give this an A- overall, and I'd buy it again. I am a repeat customer, by the way. This is a good company."

Wicky Wacca Woman | Northern CA.

Very Pleased

"Always used our fireplace for wood burning. Decided I wanted to go more Green, felt this would be the perfect solution. We were right. What a surprise. Not only does it look great it puts out more than enough heat for our large living room. Very pleased with it. Arrived in perfect condition. Ordered on the 10th of December 2013 and received on the 14th."

DB | Phoenix, AZ

Would buy this product again

"Looking for an insert for our Ben Franklin wood burning fireplace. This Duraflame fit perfect inside it. Looks great! Puts out enough heat for our small livingroom. Have had it on every night for the heat and ambiance. Great product."

River rat | Bullhead city, AZ

Duraflame Electric Fireplace Insert

"Our fireplace insert is better than expected. It is placed in an antique fireplace mantel once owned by my grandparents--the mantel once had an electric insert which stopped functioning years ago. It's nice to return the mantel to its original look with the Duraflame insert. We love showing it off and telling everyone the history of the beautiful mantel while displaying how well the insert and heater work."

JoJo | Newburyport, MA

Duraflame Electric Fireplace

"Great price, fast delivery and NO shipping charges."

kathyb | Simi Valley, CA

my fireplace is great

"I had a gel fuel fireplace it was beautiful but the gel was no longer good for me as it was hot to the touch and was worried that my grandson would get hurt so i never used it i just put candles in to make it look pretty then i saw these electric inserts i order one it fit perfect now i have heat great looks and no worries price was great best thing i every did thanks"

davi | long island new york

Would buy this product again........!

"I was pleased with all aspects of the unit, including the price and the shipping, thanks so much."

stephie | San Jose, CA

I eally like this purchase.It looks gre

"we just use it when we people over Easy to turn on and looks so much like real logs burning and the heat it puts out. I can not send picture I do not know how. Sorry"

Mac | Wet Harrison IN 47060

Wonderful addition to our home.

"Great for a realistic addition to our livingroom,Its nice to sit a watch the flame and warm glow on a cold night or day. It is so realistic looking and the internal heater is nice too. Don't miss the mess of cleanup from a real fireplace.Don't have to haul in wood either. The best of both worlds."

fisherman | Sevierville,Tennessee

Great product !

"Fits perfectly in the fireplace, much better than I anticipated . Fast shipping , we bought this for a gift for our daughters new home and she has used it every night since we gave it to her. Plan on buying one for my home."

Greg | Southern California

Best thing I ever order on line

"The fireplace was shipped within two days, easy to assemble. Sounds like a real fire. I love mine."

Peg in Tampa | Tampa Fl.

Love our electric insert

"We were not using our fireplace at all then we purchased the electric insert, had an outlet installed and now we have it on all the time. I did not purchase for heat just for decorative purposes and the cozy feel of a fire. Just the other night a visitor saw it through the front window and said it looked like a Rockwell painting with the Christmas decorations around the fireplace. Shipping was amazingly fast - it came the day after I placed my order. We are totally saisfied and would highly recommend."

JIC | Philadelphia area

Works well, looks good.

"Took long for me to figure it out."

MMD | Port Angeles, WA

Box to Heat in 6 minutes!

"Out of the box; into the existing fireplace; batteries into hand controller; master on switch to on; hand controller to heat; It works!! Great Looking and heats sufficiently. Very satisfied. Bill TURF Siegel"

Turf | Hickory Virginia

house is not home until you have a fire

"my husband says he loves coming home to see the fire on now our house feels like a home.....Thank you Duraflame"

IRISH LU | Fort Worth Texas

Such Real Looking Flames

"My central heat went out over Thanksgiving. Thankfully I have two of these in my home we stayed very warm. I just love them to sit and read by. The flames are so realistic, everyone that sees them can't believe they are not real flames. Plus it is cool to the touch. I formed a piece of sheet metal behind mine to cover the sides and back of the fireplace and to illuninate the flames. It worked great and looks very pretty."

Mee-ma | Glasgow, KY


"Works good"

tommysdad1 | Nebraska City, NE

Wonderful for Seniors

"My mother-in-law is 95 and hasn't been able to enjoy her fireplace in quite a number of years. This fireplace has made her so happy! Remote is easy for her to operate and the fire is very realistic!"

daughter-in-law | Colorado

Great look at the push of a remote!

"Wanted to keep using my fireplace to burn wood 3 or 4 times a year but with the Duraflame I can also have "that look" anytime with the push of a remote. My wife is VERY happy with it and it sure beats the candles we used to use."

Johnny | Ottawa,On

Very Pleased

"I mainly purchased this for a nice fireplace effect, not as a heat source. For the price it adds to your décor to give a nice warm, comfy and pleasing atmosphere. I also purchased the crackle box to add a little more realism. Overall I'm pleased with my purchase and would recommend both the fireplace insert and the crackle box."

Chas | Watertown, NY

I love my Electric Fireplace insert

"Well pleased with my insert. It heats my room well and quietly. Delivery was quick and it adds so much atmosphere to my room. I'm considering purchasing a Media unit for my bedroom."

Larry | Wedowee, AL

I love my new insert

"Easy to order, quick delivery....easy to set up...nice heat source...gives the room a nice glow."

sandyc111 | Redmond, WA

Love it!

"Our wood burning fireplace hasnt worked in years becuase it cost too much fix and we don't need it living a warm climate. I saw this and had to try it. It's really a nice addition to our fireplace. We have it on all the time while we are home. I would'nt suggest this one if you need heat though.. It does blow some heat but not enough to really feel it unless your standing in front of the unit. I didn't buy it for the heat part. We live in florida so we only use heat a few weeks a year. Overall, I love it!"

Love my fireplace | St. Pete FL

The product is wonderful.

"We replaced gas logs and have no regrets. Very attractive and functional."

Maggie Mae | Edmonton, KY

I would buy this product again and again

"Perfect-Fitting for our fireplace, easy installation, and very realistic. Everything as advertised on your website, in fact better than I expected."

Larry | Buffalo,NY

Duraflame insert

"I LOVE this fireplace. I replaced a gas fireplace because I was never able to control the heat consistently with the gas. Now when I burn this electric one, my gas furnace rarely comes on. I do intend to still buy the sound box accessory. My only problem is I want to spend too much time curled up just watching the fire - but I think I can live with that."

Bev | French Lick, IN

Love it!!!

"I have this in an artificial fireplace (it's lined with metal). The flame looks quite realistic, and for what I paid for it, it's great! It is a nice supplemental heat source. It just adds warmth and coziness to the living room."


Creates cozy atmosphere

"I love the cozy atmosphere that this creates. Simply plug in, turn on, and instant results. It is quiet and warms the room nicely. The great thing is that if I decide to build an actual wood burning fire, I have the option to remove this and do so. I find myself using this much more than building an actual fire because there's no clean up and I can turn it off when I'm done versus having to wait for a real fire to go out. If I converted to gas, I would not have this option. This is the best of both worlds."

Satisfied Customer | Aurora, OH

Very nice.....quite enjoyable

"Affordable, attractive.....lives up to what it suppose to."

Rick | Chatham Ma.


"This was a great purchase decision. My apartment fireplace was wasted space before I bought the insert. Now, no more carrying heavy wood up the stairs to my apartment, no dirt, dust and soot to clean up. Also very important, it is much safer than conventional wood burning. My apartment manager, as well as all of my friends who have seen it, love the insert and wanted to know where I bought it."

Kat | Beaverton, OR

Looks great

"Looks great, delivered when they said it would be delivered, easy set - just wish it heated a little bit better."

Mellow in Virginia | Richmond, VA

Would I Order Again?

"The only complaint is that it does not give off enough heat. We will use this only until we can find something that will provide more heat (stronger blower)."

Ginger the cold one | Statesboro, Georgia

Just What We Needed

"We recently bought the house and really wanted to use the wood fireplace here but the fireplace isn't up to code and there appears to be a bathroom vent pipe in the chimney! So... budget-wise, electric seemed the way to go. This is a very in expensive model yet still looks nice, and gives off a reasonable amount of heat. The room we heat is about 150sq ft or so... If your room is much bigger than this, it may not be able to heat it on it's own. Overall, good stuff!"

NE Brian | North Adams, MA

Great Visual Heater for the Money!

"For the money, it not only provides a source for heat in about a 400 square foot room, but it gives a visual show as well! More than just a heater, it gives the illusion of flames in a fireplace without the messy cleanup. The remote is a nice bonus too!"

Reedmusic | Atlanta, GA

Not a tacky as I thought; Great heat

"I use this heater in a active wood burning fireplace that I do not use due to heat loss. The basement room is my office/den and it is chilly on colder days. This heater, which has a thermostat so I leave it on 24 hours, heats the room 300 sq ft perfectly. I thought the "flames" would be really weird and fake, but I like them! It is a bit kitchy, which is fine for my den. I will not have an outlet installed in the fireplace, so that I can use it for wood burning if I choose. So the outlet next to fireplace is handy."

Anne, Interior Designer | Niagara Falls, NY

Perfect housewarming gift

"I purchased this as a housewarming gift for my son and his wife when they bought a new home. They both love it. The "flame effect" is great and even without the heater on, it makes their living room cozy."

Peggy | Kansas

Exceeded Expectations

"Fitted perfectly in our existing 1891 gas fireplace. Well worth the price. Bought it primarily for the lighting. The heater too small for the room, but you do feel the heat when sitting right in front of fireplace."

Little Jim | Brooklyn, N.Y.

just what i needed

"This product is compact and was just the item i needed to complement our old artificial fireplace, the heat generated is enough to help with cold days or evening , the service and delivery were very good, i'm glad i found this unit"

Mario | Allen Park MI

came back and bought another one

"I love this fireplace log insert. On oxygen so now can enjoy my fireplace. Beautiful look with xmas stockings hanging in front. Anyone doubtful don't be it's the look without the work."

tina | mass.

Lovely, lovely ambiance!

"I use the insert for ambiance, but also for extra heat on these cold days, it helps keep the furnace from coming on all the time, it actually helped with my gas bill! I love the flames and the warm heat radiating from the unit...in fact, my neighbors have come over and two of them are planning on buying fireplaces with this unit in them! I would recomment this unit to ANYONE! Love it!"

Warm and Toasty | Hastings, Michigan




Good addition to our empty fireplaace

"Was easy to set up. Looks great in our other wise empty fireplace. Really enjoy having the flames on in the evening now that it is getting colder. We like it so well, we bought one for our son."

Jay the shopper | Arlington, Tx

We love it!

"We installed this in our existing stone fireplace and absolutely love it! It is amazing how realistic it looks and the heater throws off a very nice heat without being too noisy. It is a great value and have recommended it to others."

Whispering Willows | Morden, MB Canada

Love this fireplace

"Will make this winter SO much easier to not have all the mess and clean up from the wood! Our cat already loves it and has claimed the space in front of it-loves the warmth on his old bones:) Only problem is we are still trying to find a way a way to hide the cord. But, overall-LOVE it!!!"

Michelle | FM, Florida

I would purchase this product again.

"I researched this product before ordering and found the size I needed so ordered it. It was delivered within 2 days in excellent condition. All we had to do was take it out of the box and set it in the fireplace. It looks so attractive and adds so much to our home. We are very happy with it and would definately recommend it to a friend."

Mary | Centralia, IL.


"I purchased this product for a faux fireplace in my bedroom...AND I LOVE IT. It heats my room just enough nice to look at and don't have to fool with anymore fueljel cans which would bother me because of asthma. THANKS"


Duraflame 20-Inch Electric Fireplace

"Going through a walk-out basement remodel we needed a specific size and the Duraflame is perfect. Very realistic, great quality and good heat source. Have had friends order their own after seeing mine. Highly recommend. So easy -take out of box and plug in. Best I have seen and I did A LOT of shopping."

Decorating Caroline | Auburn, WA

Glowing Expectations

"Best when reading, meditating and kicking back with spouse for a night of TV and movies. Helps to relax after a long day without the clean up that follows with the old traditional wood fires. Instant pleasure without all the necessary logistics of firewood and the knowledge of the trees saved. The logistics process time is now spent on more needed home and family projects. Highly recommend the Duraflame DF1020ARU as an addition to any home."

Woodman | Hattiesburg, MS

Love the ambiance

"After moving to a warm climate from the cold north, I have been in my home for a year with a fireplace. Fireplace wasn't being used and need something to give the living room some atmosphere. This log inserts are so wonderful; adds just the touch needed. Best is it will also heat the room on cold nights. Just love it."

Karleena | Altamonte Springs, Fl.

very pleased

"This fireplace unit was bought to help keep an area warm for my elderly mother. It was very easy to setup and worked well. It was put inside of an existing fireplace with space issues. She is hard to please and I had doubts that it would be liked. She was "overwhelmed with such an amazing and thoughtful gift, it's just wonderful". No joking,it is very nice and so far works great."

picky mom | Cape Cod

creates nice ambience

"Even though I miss burning real wood, it is a much safer alternative."

michy | tamaqua, Pa

I would buy this product again

"Love this fireplace"

brenbren | Athens,GA

Great product

"This fireplace is just fit the space of my fireplace. I am lucky to find this insert/log from the website. Everything form the stuff look so nice except the heat."

Singer | Vancouver, CA


"This addition to our closed off fireplace is very realistic ...looks like we have an actual fire going...It does put some heat out but not quite as well distributed as we would like. Maybe because it sits so low. We turned over our real fireplace grate and sat it on top. seemed to help a little. All in all we love the look and the cat enjoys the heat!"

patricia | Cody WY

Love it!

"We just received this insert. Set it up in our existing stone fireplace, plugged it in and it looks great. Amazing how realistic it looks and the beautiful ambient lighting it gives off. The heat will be great as well this winter. Also, we live in Canada and it only took 4 business days to arrive. Very impressive!"

Whispering Willows | Morden, Manitoba Canada


"I was searching for an option to hauling wood out of the yard or heavy cases of presto logs from the grocery store. I went on line and started searching, and found this awesome option. We have been so pleased that I bought one for my sons Christmas gift. My sister owns a 100 year old craftsman home, and was told last year it was not safe to use her fire place any more. I sent her pictures of my electric fire place and she was so excited she bought one."



"This was a perfect fit to my freestanding gel fireplace, no more messy cans or cost."

Nenal | BelAir, md


"These logs are so easy to use, just a click of the remote. I converted my Franklin fireplace in my sunroom and now I use that room so much more. My neighbor was leaving and saw the logs and said, "I'll come over some night for a glass of wine and sit in front of the fireplace.""

Sandy | Waymart, Pa.

I like it very much

"as a fireplace looks real nothing"

robert | boucherville québec

Very Pleased

"We were looking for a way to heat our basement and use the existing masonary fireplace. Safety is a main concern as we have small children. We didn't want gas or another woodburner since they get hot to the touch. These logs are perfect!!!! The kids love laying in front of the fireplace and coloring. The logs look great in the fireplace (it no longer looks like a dark empty hole in the wall). Yes, you can hear the fan running when it's on, but it is not loud. I do wish that they offered a larger size of the same product. I am very pleased with the product!"

happy shopper | Pittsburgh, PA

Duraflame 20" Insert/log set- So Fun

"We just built an addition - new bedroom and we wanted an electric fireplace in the corner. We were looking at an electric "wood" stove but couldn't find any small enough. When we found the 20 inch electric fireplace insert/log set we were so happy as it fit's perfectly. My husband built a mantle for it and looks marvelous!!! We couldn't ask for better ambiance and heat source! Of course, you can hear the blower for the heat source, but I wouldn't expect any blower to be completely noiseless."

Mich the Dancer | Sudbury, ON Canada

Excellent Purchase

"Mostly for the ambiance but the heat sometimes will come in handy when its a little chilly and a I don't feel like turning on the house heat."

Pickinfool Jeff | Hagerstown, MD

Love the look!

"I will use it as a heat source but can enjoy the look without heat. It looks great in my fireplace even without the flame going. Great choice."

Nan | Dallas,TX

I would buy again

"Received my fireplace insert today. Easy to install.Just took it out of the box, sat it in the decorative fireplace,plugged it up and turned it on. That easy! Works perfectly. Will be buying another one for another fireplace.I will have one in my sunroom and living room to use as supplemental heating."

LucyLU | Athens, GA

Love this!

"This is a great unit for a realistic looking fireplace that actually makes you glad you bought it! I am a first time buyer and so far have been very pleased doing business with this company."

mayrun | Redding, CA.

Love it!!

"When we had our home built we chose a wood burning fireplace. We have used it once when our power was out. It was dirty and hard to clean. It was basically an area lacking the invite to this room. This was such easy set up! It immensely adds the look we wanted and at a very affordable price. I would recommend this to anyone. I am looking forward to entertaining or even lounging on the couch this fall enjoying this room this winter. I wish I would have found this years ago!!"

Kay | Lebanon, Oregon.

completely satisfied, looks great !!!

"Looks realistic and no more firewood to buy, what more can I ask for."

Gilles retired | Montreal , Quebec, Canada

Amazing !! One of my best purchased.

"We are using it not only to give heat but also gives character to our small room. Cozy and so inviting to have this fireplace insert. I live it!"

Pinay mom | Kingsland, GA

My third set!

"I am using this set of logs, with firescreen, on the hearth in front of my set of gas logs in the fireplace. Why? 1)They really look great reflecting on my gas logs & 2) electricity is cheaper than gas in the winter in Alabama. Also, when I do need to use the gas logs, just unplug & move logs to basement, etc. I have another set of these logs under the stove hood in my Skylark RV for ambiance and heat. Why burn propane @ RV Park? My other set are in a realistic appearing fake fireplace in our den. The logs look so real guests often stand & warm their behinds just like the real deal I'm thinking of getting another set for a patio fire pit.....ambiance only not for heat."

Parkerville | Alabama

Great Item!

"Great realistic log set up. I put it in my decorative fireplace and it looks and works great! A great buy for the money!"

Mickey | Lakewood, NJ

I would buy this product again and again

"I'M Verry satisfy this product"

Chantale | Québec, Canada


"Great product. The most realistic I have found. Will purchase more."

Woodhaven Apartments | Syracuse New York

Nice addition to our room

"It looks great in out media room and fit nicely in our fireplace opening."

tom | scottsdale AZ

Love it!

"Use in our family room wood burner. Looks great and fits to a T.."

hello | southern il

I love this product.

"I love this product. I have been looking for something like this for a number of years to go in my antique bookshelf that has a built in place for one but they are never the right measurements. yours is perfect and I even ordered the crackle sound. It is just amazing and I absolutely love it."

Linda | Kerrville, Texas

Great bang for the buck

"Great buy for the money! I use this in my living room and looks great. Can use all year with or without heat. One thing I did is clean out the fireplace and painted the bricks inside and now looks even nicer!!!"

Ed | Braselton GA

duraflame electric fireplace

"I have this in a working fireplace in my bedroom...It is attractive and fascinates my grandchildren...who wanted me to haul in logs and start a fire....NOT...this suits the bill perfectly...I could not be happier."

darla | Atlanta GA

Best wood alternative!

"Just remove the existing grate and set this in place. The flame intensity adjustment and undulating adjustment give you amazing flexibility for your flame settings. The thermostat is an excellent feature. I can use it without the heat on with the glass doors shut. Just like burning logs. Open the glass doors, close the mesh curtains and turn on the.heat. Very real!"

Palace2 | South Hayward, CA


"We are using this in a kiva fireplace and people are surprised to find out it is not real!"

Zippie | Surprise, AZ

awsome fireplace and very reasonabe

"had a nice unit before but wanted an insert for a TV entertainment unit i built & the duraflame was perfect & looks great don't need it or use it as a heat source just for looks"

ssrbigguy | western new york

Love it! Love it! Love it!!!!

"I have lived in Florida for 25 years. We have a fireplace in our home and have always loved the ambiance but found it too warm for Florida. I have shopped for an alternative ever since we have lived here and finally found it! It is so realistic and now I can have the ambiance without the heat, even in the Summer!"

Nana Becky | Tallahassee FL

Ambience abundant !!!!

"Easy setup/replacement!!! I bought mine to replace canned fuel (which cost almost the exact same price as a case of canned fuel) it fit perfect had no smells, love the remote and heat, this is one purchase Im very pleased with (my husband & son says thats almost impossible to do). My favorite is the ambience ( hoped thats spelled correctly!!!! Kudos to your fireplace inserts !!!! Don't sit on the fence one of the best purchases I've made in years!!!!"

Picky Me!!!! | Riverbank Ca

Love the Look, Love the Affects

"This insert is EXACTLLY what I wanted. Have a fireplace that I could burn wood (lots of work), my fireplace has a gas line feed and over the years I the fake logs and used it twice. I've want to use the heat souce with the beauty of what looks like burning logs....I found it! This insert looks real enough to "set the mood" and heat my open living area. VERY NICE! I almost didn't buy it because I wasn't convinced that there would be anything out there look real and heat. THIS IS IT!! And you absolutely can not beat the price. Signed....Happy Camper"

cK | Lees Summit MO

Great Look No MESS!

"We took out the old fireplace grate, cleaned up the inside with the shop vac and my husband had this installed in less than 30 minutes. It looks wonderful. He actually drilled a hole in the front of our fireplace screening inset for the cord to come through and we plugged it in on the floor right beside the fireplace. The flame is beautiful and if you want heat click the remote and now you are nice and cozy. Turn it off when you are done. No mess to clean up. Can't wait to decorate and turn this on for Christmas. This was a great price and the quality is great. You can't go wrong on this item."

Kingskid927 | Hagerstown, MD

Great Buy

"Very romantic"

nichole | Oakland CA

Duraflame 20

"Arrived quickly and so very easy to set up: take out of the box, set in fireplace and plug in. oh, and turn on. Doesn't get much easier! I noted a few comments regarding the lack of a black/dark back screen to maximize the flame effect. My fireplace was not dark enough so I slipped a light piece of metal (painted black) in the back of the firebox and that did the trick! Certainly easier/less expensive than upgrading to a more expensive model. It's still summer, so unsure of the heater; primary use will be the ambiance and that is perfect!"

SJC | San Jose CA

Great economical and practical fireplace

"Replaced a gas log set. Works much better. Just disappointed it does not throw more heat or have a variable speed fan. Really happy with this alternative to gas. Great solution for my needs. Looks fantastic!"

Guitar lady | Wilmette, IL

looks real besides for the wire.

"it adds a whole new dimension to the room"

Overseer | brooklyn, ny

The Duraflame 20" was a perfect fit

"The fire place was very small and this 20" was a perfect fit. My Girl friend didn't want to use real wood do to the smoke. No clean up to do. and best thing is press the remote get ready for the hugs."

Big Ed | Metairie, La. and Mandeville, La.

Electric fireplace

"This is a lovely fireplace. We purchased it for ambience only so the slightly loud fan will not be used. Also purchased crackling fire sound effect box. Great. Very pleased Perfect for us."

Trisha | San Antonio Texas

Excellent product

"some confusion with ordering but some was our fault but came as planned with no delivery charge"

Seaside | Canada

Great Product

"Flame projects on the back wall and is realistic. We have a large room with high ceilings (15'x20'x14') so the heater does not do much for us. I think it would provide decent supplemental heating in a smaller room. But we purchased for the flame ambiance and for this it is excellent."

TT | Houston, TX

Looks real and best price!

"Insert arrived quickly and in good condition. Used this in a gel fireplace in my kitchen and it fit perfectly. Found that gel was too expensive and didn't like the smell. Now I can click this on whenever I want (love the remote) and it has the advantage of heat in the cold months. Provides great ambiance, especially in a kitchen. After searching the internet for days, this was the best price. The only reason I took off a star is because it does make some noise when running which could be annoying to some. Otherwise, a perfect purchase!"

Cathy | New Jersey

Perfect for daughter's room

"The heater takes no time at all to heat up. The logs look fairly real and the ambiance is good with the flames against the back wall for a cottage, den, bedroom. I would not use it for a living room or anyplace you wanted a truly realistic fire. But... my daughter (12 yrs old) LOVES it!"

Riley in Paris | Belmont, CA

Toasty in the bedroom!

"OUr bedroom is over 400 sq.ft. I hate to use a real fire in the fireplace but could use a bit more warmth and romantic atmosphere. This electric fireplace is just perfect for both! Attractive, warm and we can cut down on the heat for the entire house."

Pam | Oxford, Ga

good alternative

"Good replacement for a liquid propane can fireplace"

Mr Mark | Twin Falls Idaho

Just what we wanted!

"Packaging was great, I was able to lift it out of the box easy enough, not heavy. Looks great! Did not want big unit, works well!"

Nanalise | Summerville, SC

Great heater

"They look great in our 110 year old fireplaces"

Forrest | Mobile, Alabama

Surprisingly realistic

"This was the perfect choice to use in the wood fireplace of our condo. We have tenants in the condo and don't want them to burn wood. This was an easy way to convert to an electric fireplace so the tenants have some enjoyment from it."

Junebug | Saskatoon SK

I would buy this product again.

"We love the way it looks in our fireplace. The grandkids love it too. So reasonably priced, we think it has an anbiance of tranquility without the hassel of a real fire. So glad we bought it. Very easy to install and came quickly. Have already recommended it to our friends and family."

meme in SA | san antonio, texas

I'm very happy with this purchase

"The look and design is nice. I like the fact that it has a remote."

Cyn | St. Louis,Mo

Beautiful addition

"Wow, very nice, awesome price compared to other retailers."

AJD | Buffalo, NY

exactly what I wanted

"We purchased this as a supplemental heater for our family room. I don't like to have an actual fire with kids in the house, and this was a perfect alternative for our existing wood burning fireplace."

homeowner | Ellwood City PA

What a find!

"I was looking for a cozy-looking artificial fireplace for our downstairs TV room. I didn't really care about the heating feature. I tried 2 different kinds from a local store and was not happy with either one. I was a little reluctant to order because of the hassle of shipping it back but the reviews were so good, I thought I'd risk it. We ended up putting it in an empty space in our entertainment center. We just painted the back of the cabinet black. The reflection of the flames is so realistic it is just amazing. This is well worth the purchase price!"

Granny | Sheboygan WI

Hardly A Flame

"The fan and heat continually shut off limiting heat source. The flame is almost non-existent, can hardly be seen. It is also noisy. The heat output is good when it's not shutting off on its own. Only looks realistic if you are looking from a distance. Delivery was very prompt. I would not recommend this product"

Cat Lover | Alburtis, PA

Happy, so far

"Have been looking for the insert since last fall, after seeing/using one at the home of a relative, but all I could find was unit in a cabinet. A friend recommended this web site, exactly what I was looking for. Just received a couple of weeks ago. Due to a couple of late cool snaps, we've actually been able to use it a couple of nights. Takes the chill off our den, so we don't have to turn on our central heat. The only complaint, is..the electric cord is on the right and we needed it on the left, so had to purchase an extention cord. Thinking about ordering another one for our living room fireplace."

Anna | Duncanville, TX

Big bang for your buck.

"I bought this unit for a lake room and it does an excellent job of keeping it warm. My dog loves the warm air blowing on him. I set it up in a fake fireplace mantel sitting on brick. It is a good look."

Weekend laker | Okla City, Okla

Great Electric Log Insert

"Nice supplemental heat source with pretty fire image."

deb | PA

I just LOVE it - my new electric insert

"I had a propane insert in the fireplace. My husband took care of lighting the pilot. When he died I was very uncomfortable with the propane insert. The electric insert was just what I needed. It gives the heat I want and very real looking flames to enjoy."

M.A. | Carrabelle, Florida

Just what the room needed!

"Overall I am very satisfied with this purchase. I bought it for a small beach house and put it inside a gel fireplace and it fit perfectly. I could not tolerate the odor of the gel so this worked out well. The only problem is that it does not always start up right away and I have to turn it off and on a couple of times to get it to engage."

She | Galveston, TX


"Used this unit in a condo living room. Looks very nice, heats the immediate area and a bit beyond. A bit noisy as the heat is generated like a blow dryer. Flame is artificial but it's an artificial flame! Can't beat it for the money."

Such Inc | San Mateo, CA

I will buy other products fromthis site

"i use as a fireplace insert and supplemental heat source and am a satisfied customer. this unit is rea listic and attractive and helps to warm the main room"

Duff | Dayton,OH

Perfect For Our Basement

"Purchased this unit for our basement. Nice flame effect and provides heat during the winter. Heat can be turned off during warmer months. Very pleased with this product."

Jason | Lawrenceburg, IN

Simple yet stunning!

"I was looking for something simple and inexpensive but also affordable. I got all that and more, this product looks even better in person. I use it im my bedroom and it makes colder nights cozy. You dont have to get out of bed to turn it off, it has a remote!!! What could be better?"

Bill Shivers | Baltimore, MD

glad I purchased this fireplace insert

"Very nice alternative to a real fire in my fireplace. I love it. My husband does notice the clicking noise when the blower is off. I do not mind. We have a large room and I did not expect it to be a heat source but the warmth of the fire is very nice. Delivery was fast and free!"

Cindy | Florida

"Romantic fireplace insert"

"We use the fireplace for its ambiance and supplemental heat. cons: the fireplace is a little hard to start after a power break."

sunny185 | Albany, Ky.

Fabulous product

"Looks realistic, good heat source. Very happy with the product. My dad built this decorative fireplace 30 years ago, and this product makes It look like a real fireplace."

Chrissysnow | Philadelphia, pa

Should have bought it sooner!

"I love the ambiance it gives the room. Gets very toasty in a 10 X 12 room!"

joe the political commentator | bluffton sc

This insert unit is outstanding...

"I use this product in an old gel can fireplace and it work perfect..."

hordog | South Chicago Heights, Illinois

Would buy another if I had 2 fireplaces.

"Used to keep room comfortable when you only need to knock the chill off. Economical, considering the price of gas these days. No messy cleanup. It would be awesome if it heated larger areas."

Small town girl | Warrenton, North Carolina

Finally, something I can work with!

"I've lived with a non-working fireplace for 17 years. Although it's covered with a lovely decorative iron door, at the end, it was just that; a non-working fireplace. When I discovered that the duraflame log was able to fit in the cavity of my fireplace I was ecstatic! There was no assembling required, I placed it, plugged it, and that was it! I finally have an attractive realistic fireplace that instantly creates an inviting cozy room. It keeps me warm when necessary, and is always the conversation piece. I love my purchase and would recommend it to others."

Mickey Vizcarrondo | Park Slope, Brooklyn, NY

Nice unit. A realistic look and feel.

"I had a hard time finding a small enough unit to fit in my fireplace, until I found this one. It worked great right out of the box. It has a realistic look and puts out enough heat to make it feel authentic."

Dave | Illinois

Very impressed with this product

"I have bought to insert in to a wood burning stove that we will not be using to burn wood. This will give us the effect of burning logs in the stove and also will produce heat. I am impressed with this product. I looked at other electric log and fireplace units and this had the most authentic look as well as giving good heat, especially for the price."

Gary | SLC, Utah

Really enjoying this product

"Very satisfied"

Art | Bremen, IN

Well worth it!

"Quiet and calming!"

Jrphil | Evansville, in

Great for the occasional fireplace user

"We had a fireplace that we didn't use very oftern and didn't want the clean up of using wood. It is a small fireplace, gas was not available in the neighborhood, and we looked at various electric products but had difficulty finding one that would fit until we found this."

RGRANDE46 | Nashville, TN

Just as advertised

"It came when promised, and fit right in my fireplace to give off a beautiful glow and dancing flames. I could not be more thrilled with it. It looks very realistic, and the heater works well. I do wish it made a crackling sound,like a real fire though. Everyone says it lends an air of ambiance to the room."

Dottie A | Willow Grove, Pa

OK but needs changing

"The front edge design needs improvement as it looks less that what a real fireplace looks look. The flame is on the back wall of the hearth and just not realistic. We purchased this unit for an existing faux fireplace after we purchased another much larger unit from Lowes and the flame is much more realistic."

mike | Michael Paulson

I am VERY pleased with this product

"I use this product as decorative as I have no need for the heating feature. It looks so real I have to tell people it is electric. I could not be more pleased."

retired nurse | south Texas

great option for freestanding firelpace

"replaced the gel cans used in my freestanding fireplace. now i can enjoy my fireplace again.i love the option of heat or no heat. i feel this is one of the best buys i have made. i don't have anything to complain about, it is just what i needed. thank you"

kathy | west jordan,ut

very nice

"Using in custom entertainment center"

samphx | phoenix

Just what I wanted for my Condo

"I left a v/m that wasn't returned. The cord was about 18 " short and my fireplace is near the outlet. I was forced to buy a special expensive heavy duty cord. THEY NEED TO ADD 2 FT TO THE EXISTING CORD. IT TOO SHORT TO REACH NORMALLY PLACED OUTLETS."

Teresa | Spokane WA

Perfect for my use

"Fits perfect in my fireplace, has a very realalist look. Takes the chill off in early morning/small livingroom. very quiet, sounds like a real fire. Love, love, it. You will still have to use another heat source,but standing directly in front,of it you can feel the warmth."

Dynamite | North Carolina

duraflame 20" electric insert

"We are very happy with our unit, it was easy to install. It is in the living/dining room. We like to sit in this room and read, it gives us just enough heat that we are comfortable. It also looks very nice."

Audrey the reader | oak lawn, il.

Better than a real fire!

"I now have two of these great little fireplace inserts. They look great, fit perfectly in both of my fireplaces, make no mess, have no dangers, won't damage my beautiful mantel, safely entertain my 4 year old granddaugter - and everyone who comes to my house thinks it's so great that I took the time to light a fire! What more could I ask for? They're environmentally friendly, inexpensive, and fun."

Bet | Westlake Village, CA

Very Nice!

"I am very much enjoying this little fireplace insert. It adds great charm and ambience, with out the mess and expense of a real fire. The heater quickly takes the chill out of my small living room. My only complaint, I wish it had a fire crackel sound. But overall it is very nice and I would buy aging and recomend to othes. Also customer service has been very good!"

Bev | Alameda, CA

duraflame 20'' electric fireplace insert

"this insert is safer than real wood, less messy, puts out the right amount of heat,looks good, makes wife happy."

none | ottawa,ks

I love this fireplace.

"Actually this product serves the purpose. It knocks the chill off my living room. I have a nice size living room joined with an enclosed porch with no insulation and one raidiator."

Deb | Philadelphia, PA

I will buy another one next year

"I click on the remote control for the fireplace everynight to take the chill off in our family room and cozy in minutes. We love it am going to buy another one for our wood burning fireplace next year in our livingroom."

Cozy Christine | Reidsville, Georgia

This product does the trick!

"This product fills the black void in our fireplace very nicely. However, it would take a long time to warm up 400 sq ft but we are still very happy with this product. We would recommend to others."

Cold in Winterpeg | Winnipeg, Manitoba, Canada

Small room heater I would buy again.

"In warming my living room it couldn't be better. My small dog sleeps in front of it during the day and that is the reason I purchased it. It is silent, warm, and nice to look at."

Carolmel | Ennis, Texas

Allergy free

"Nice warmth and ambience"

Jq | Seattle

love this product

"Geat buy, best price & free 2 day delivery. Easy to set up - remove from box & plug in. Really enjoy the realistic flames, glowing coals, the heater is an added plus."

senior citizen | Cibcinnati, OH

love it!

"Really enjoying our electric fireplace There is no need to cut wood and clean up ashes We were never home enough to use our fireplace and now we can have a " fire" going at the last minute for a quiet time at the end of a busy day. Best of all no worry that the grandkids may burn themselves. And when our county calls for a burning ban due to weather inversions we still can entertain guests and have a fire going."

gramma of eight | vancouver washington



Sherita | Wilmington,Delaware

Love it!

"Looks great. Warms up my large living room."

Dottie the warmer | Penn valley pa.

Looks very realistic

"I like the idea of having a remote that controls the LED flame as well as a heater if needed. It looked so real my grandkids wanted to toast marshmallows"

Tony the Tiger | Brooklyn NY

Great Unit

"For my use I had to hide the electric cord, witch called for me to make a hole in the firebrick floor of the fireplace box, behind the unit that's the only real problem."

W. R. Jr | Indy, IN

More than I expected!

"We took the gas line out of our decorative fireplace after a renter built real fires in it! We replaced it with this electric insert. Needless to say, the condo needed a total renovation and the new fireplace looks great and was very cost effective. We love the look and have received several inquiries as to where we got it. No more black walls and smokey smelly rooms!"

RD | Monterey CA 93940

We love it

"We receive our product in only 4 days! We love the look and also the heating. It's a very good product at good price."

Ami | Quebec, Canada


"There is nothing not to love about this product..starting with the price,the price you see is the price you get no extra fees.We really needed something to fill the void as our gas fireplace has never been used as the burner was removed and I have really missed not having it..I love that it looks great and it delivers heat...we just love it...I will recomend this product...Thank You"

Lace | las vegas Nv

I would buy this product again

"We had been looking for an electric insert for our woodburning fireplace in our livingroom but all were too big for the small opening without removing the firebox. Didn't want to do this in case we ever need to use it as a heat source during a power outage. This log insert fit the bill perfectly. While heat from the log set was not a priority, it does help to warm up the room during really cold nights. While a close examination reveals that this is not a wood or gas fire, it's attractive and adds ambiance to the room."

Peony | Ottawa, Ontario, Canada

Most satisfied with purchase

"Delivery was on time"

kk | Brighton, Mi

Love my Duraflame logs

"Love the electric logs, looks great & puts off nice heat Called service about small problem,left info, they never returned my call"

Texas scrooge | Crockett, TX 75835

Looks nice and keeps room cozy

"this electric fireplace fits perfect in our fireplace and keeps a room that was slightly drafty warm and cozy. the look is also very nice and adds a relaxing feel to the room."

Fourthof5 | Milford, DE

Very decent, affordable and good looking

"Product looks nice and for the price is a great value. I wish they had a model with twice the BTU output. This one has 4600 BTUs which is the same as the models which const much more. It produces heat swiftly and quietly."

Kris G | Las Vegas NV

It was what I wanted

"I develeped a smoke allergy in 2004 I became so sensative to smoke I have not been able to use my fireplace since. I had been looking for an alternative for decorative purposes. This fit the bill. I have an average livingroom and it will warm it up enough to get you toasty. I notice some complained it didn't, if they have a high ceiling this may be why but it worked wonderful for an additional heating alternative and the big plus is that the flames looked real. Minimal noise (very soft) and it can only be heard when TV and noise is off. I can't see any reason to complain about this fireplace as it is so much better than anything I have found."

Completely happy | Bremen, Ga

It worked out perfectly

"I normally don't write reviews but this Duraflame 20 is everything it claims to be and more. The service was excellent and I would do business with this company again."

Texas Tom | Texas

I would purchase again

"warm on a cold rainy day very attractove f;aim"

Becky the homemaker | Anderson, SC 29625

Extremely happy!

"This is the second Duraflame fireplace we've purchased and they are both fantastic. We put this insert into an old fireplace as we didn't want to bother with wood anymore. This living area is about 20 x 35 and this insert takes the chill out of the room nicely. Exactly what we purchased it for! We are very happy with this product."

kojak | Clearwater, FL

AWESOME Company....

"The product is awesome however, I would still rate it a five star if it was DOA , because the company is so great, ordered at 4:am received at 4:pm the next day. Only wish they sold more than fireplaces.......will be ordering an additional for a new camper."

Bsmith35071 | Garden dale, Alabama


"Looks nice in small fireplace. While I wish it were more quiet, the sound is acceptable by the warmth it brings to my north facing living room."

Ed | Denver, CO

Wish we had another fireplace!

"If we had another fireplace, we would buy another one of these. Our great granddaughter loves to watch her cartoons while laying in front of the fireplace!"

swade | Greenville, SC

Excellent Service!

"Best Service on the Internet!!! Immediate delivery; product to exact specifications. Couldn't be more pleased!"

Remodeler | Shoals, AL

I like it!

"Great for the price. Fan slightly noisy but not bad, good heat projection I can use my fireplace again!"

GBW | Denton, TX

Great product.

"This product has a realistic appearance and is very decorative for this fireplace. Heating is very limited."

hansito | Merritt Island,Florida

Love the fireplace insert.

"It looks real!"

Jackie | Scottsdale AZ

So cozy

"Makes my empty fireplace so cozy now. Looks so real. Too bad the power cord wasn't able to be hidden more but I still love it. Great price too!!"

Ari loves fire | Jefferson, MA

Delightful Addition & Good Value

"Ambiance & conservative heat"

Value Not Price | SC




Pleasently surprized

"I recently cleaned up an old Buck Stove and installed the electric Duraflame logs.The logs look great and actually provide a source of heat to a very large great room!"

GrandpaCreeper | Pickens,s.c.

very relaxing to look at and warm.

"Actually bought logs to go in fireplace at my father's house. Being an elderly person he really benefits from the heat. I would love to have a set of my own if I had a fireplace."

Nonnie | Ooltewah, tn

Looks Great...not as warm as I wished

"I purchased this unit to replace a "vent free" gas fireplace that emitted foul smells in our 3 season room. The room is fairly small, about 12x20. The fireplace insert looks great, but just doesn't heat like the old gas. Other than it not heating this smaller room, I think it looks great."

John | Wheaton,IL

We love it

"We put it in the wood burning fireplace and we love it"

Neenee | Round Rock Tex

Great for small fireplaces.

"I can't say anything bad about the insert. It looks realistic and actually warms our living room. We are very satisfied."

Mac | Virginia

Love these fire logs!

"We used to burn gas firelogs in our fireplace but it was so expensive to have the tank filled we had it removed. The fireplace has not been used in a while. Wanted something to bring back the coziness on a cold winters day. I looked online at different electric log sets. This 20" forced air set does the job and warms up the den and the dining area. Flames are realistic. The fan is quiet. Will be buying another larger set for the up-stairs fireplace. Love them!"

nursegirl | Concord, NC

just what i wanted.

"this was just what i wanted, works great. plenty of heat. would buy again and may again shorly."

don | headland, al.

Duraflame 20" Electric Fireplace

"We are very pleased with our new electric fireplace. The price was right and fulfills our needs for a small area. The shipping was within a two day delivery."

Duke | Cedar Rapids Iowa

Wonderful Logs

"It looks great and you have no clean up in the fireplace. what a great deal"

Helen | Kingsland, TX

i would buy this product again truely it

"i didnt have any problems with getting my insert in place and working. i have enjoyed it very much and it does the job i wanted"

busdriver | Roanoke Al.

Goes well with our Arts and Crafts decor

"We are very pleased with this fireplace."

Lori | Cleveland, OH

20" duraflame electric fireplace insert

"it is the product that I am looking for"

dirk | new orleans, la

Love Our New Fireplace Insert

"We use this insert for atmosphere and to take the chill off our family room."

Arizona Kid | Phoenix

very surprise of the quality.

"had artifical fireplace and looks like almost real for the money it's better then the the cans ,and well worth the price."

georgie porgie | bloomingdale,michigan

I absolutely love it!!!

"Great ambiance for a great price. Everyone thinks it is real and everyone asks where I got it."

Marty | Easton, ma.

A Good Product.

"The unit is acceptable as a supplemental heater. However the range of the remopte device is approximately 6 feet, far shorter than the distance of a recliner chair."

Ed | Belle Harbor, NY


"Purchased mainly for aesthetics but was hoping to get more actual heat from it. Happy with purchase in the long run."

rakts | Lake Delton, WI

loved it until it broke

"We loved this heater until it stopped working after just over a year. It gave off just the right addition of heat on cold days and nights. Looks great in my fireplace, and got alot of nice comments."

pfox | levittown pa

So Comfy!

"We bought my mother one for her wood fireplace for Christmas this year. Loved it so much. I have a gas fireplace but it gets so expensive to run it. We took out the gas logs and put the electric logs in. Got rid of the glass front and put up a really nice wrought iron screen. Looks so real and makes the room nice and warm. LOVE LOVE LOVE IT! Also, free shipping and very fast delivery. So easy to install."

Teri | N. Chesterfield, VA

Awesome product

"I am glad that I found this electric fireplace insert which fits into my small wood burning fireplace perfectly. The once unused fireplace now comes alive. It is easy to setup and to use. No fuss and no mess. The realistic flame makes the house very cozy. The product arrived in good shape and on schedule."

Island Bunny | Victoria. BC

Best purchase of the year!

"This is far better than I expected. I replaced my gas logs than were not hooked up in my fireplace. The swap took about 10 minutes and the Electric insert looks as real as gas logs do! I highly reccomend this product!"

Insurance Man | Bowling Green, KY

Completely satisfied

"This definitely meets our expectations, especially after trying another brand that was noisy, and very unrealistic. The Duraflame is very quiet, has realistic logs that look like wood you'd use in a real fireplace, comes in a natural looking 'grate', and has an ember pulsing effect which adds realism. The flames look good against our brick fireplace wall, and the product looks better than the advertised photos."

ambiance lover | Boston, MA

So Realistic

"Worth every penny if your looking for fake fireplace log set"

Tremor | Long Island NY

Just what we wanted.

"I haven't found anything I don't like about this fireplace."

Gen | Wellington,Tx


"so much better than i expected for the price...it is so very warm and cheery and fits perfectly into the old fireplace in my apartment. i had shopped around a lot, looked at higher (much) priced units and took a chance on this one... and am delighted!"

jo | pittsburgh


"We absolutely love our new fireplace. It was everything described. HOwever, it will only heat up a small area around 1400 sq feet maybe, but it does take the chill out of the room if you do not want to turn on the big furnace. I haven't received my first electric bill to see how cost efficient is though."

cold in oxford | oxford, ms


"We do have a very small fireplace and the unit just fits in it. Installation was simple (see photos) We took the summer cover off the fireplace, prepared the log insert, placed it into the fireplace, plugged it into a wall outlet , turned the unit on and Presto. Light and heat when and where we want it. Yes, we paid attention to the instruction manual before we did the unpacking and installation. Works fine so far,"

ex woodburner | Stratford, ON. Canada

Healthy, clean and real looking!

"I have become allergic to our wood burning stove and advised by my doctor never to use it again. I felt so sorry for my husband who loves his stove. So I purchased the electric insert and gave it to him for Christmas. We put it right in the cast iron stove and it looked so real our company was shocked that we had a fire going as they know my health issues and they were very impressed with its affect. I wish it made a crackeling sound like a fire would do...that would be perfect! It's clean, pretty, warm and we are satisfied with the results."

Mrs. A | Upstate New York


"Delivered fast. It is beautiful in my stone fireplace."

gigi | cape coral, fl

Fireplace insert

"It was so easy to set up. Gives off the perfect effect of a real fire."

quilt lady | Bonney Lake, Washington

very happy!!

"It is perfect for our small fireplace. We have been using it in our family room instead of having to turn on our whole house heat. It really dresses up our fireplace and makes the room a lot cosier. Our little shih-tzu dogs love lying in front of the heater. I just wish it was a tad quieter. But all in all I would recommend it to my friends."

Glorya | Valdosta, GA

I would buy this product again

"This product was given as a gift for my mother. It is perfect for the use she wanted it for. She loves the remote."

Loving daughter | D.C. area

I will never be without this product

"Could use a tadd more heat for larger rooms."

Ary | Jacksonville, Florida

Great Replacement for our old Fireplace

"It definitely adds heat to a room without having to run your large heater. It would be perfect if it would give off just a tad more heat. I have a vaulted ceiling in my living room. Must turn on the ceiling fan reversed to warm up the room."

Mom | Austin, TX

service ~EXCELLANT~

"The end product is still in progress..."

Mountainparadise | sandstone,WV

Fantastic electric fireplace insert

"I purchased this electric fireplace insert and wasn't sure what to expect. It is more than what I could have ever expected. I turn my living room area themostat zone to 64 deg. My indoor thermometer reads 69 deg. Looks realistic and the kids lay in front of it almost every night as well as the dog. To sum it all up the whole family loves it. My only regret is that I didn't purchase one years ago."

Jeff | south weymouth MA.

A great product, Got the job done.

"Good product, had a small fire place that was not being used. Brought the fire place back to life and also the room its in. Duraflame 20" Electric Log for Fireplaces was just the right size for the space available in the fire place."

Noel | Wichita, Kansas

I wouldn't buy again

"Does not give off much heat. If you want it for decorative reasons, then go for it."

sb | houston, tx

Nice and Cozy

"Easy to set up. Realistic flame. No mess and safe."

Maureen | New York

Love this product

"I was surprised at how realistic the flames looked considering it is an electric unit. I wish it (or a similar type) came in smaller widths for my smaller fireplace openings. Delivery was very prompt."

TLW | Cincinnati, Ohio

Excellent Product

"I have an open fireplace in my family room. This fire makes a big difference and is so cozy. The service was first class and I would definitely order from this Company again."

Buttons | Winnipeg, MB

Flaminging Fantastic!

"Our woodburning fireplace doesn't work, so this was perfect to fit into the box. It bounces the flames well off the bricks and looks realistic. I looked at other brands and this one looked the best."

Seeking Comfort | Midwest

Great!!! Love the electric logs

"We have a small corner fireplace that we had not used for years now with the electric logs we use it every day, the look is very realistic and also heats the living room."

VJ | Duncanville, TX

Happy happy happy

"I labored over the best insert for the buck. The many reviews and Pros and limited Cons lead me to this one. Easy ordering. Quick shipping. Easy setup. I am happy happy happy. Very nice and great since a family member is allergic to ash."

Bad Bob | Victoria, tx

Nice, but bad customer service

"I loved the ease of installing and it does add that special look to my room, however, when I e-mailed a question about why the heater goes off after a few minutes, I did not receive an answer. Very dissappointed with the lack of customer service."

Susan | San Antonio, TX

Great product!!

"I have a very large living room, so the amount of heat this offers doesn't make much difference. But the appearance is very realistic and adds just the cozy ambience I was looking for. Easy to "install" so my husband was happy too!"

Isa | central Indiana

Perfect Solution!

"My parents are elderly and although they love to have the fireplace going in the living room, we all were concerned about their safety with a real fire burning. So we surprised them at Christmas with this little unit and they LOVE IT! It's a safe, easy-to-operate, beautiful alternative to a real fire at a great price. (There is a definite hum but it's barely noticeable in the presence of music, TV or conversation.) At first, my husband was skeptical about how fake it was going to look but he was so impressed when he saw it that we are now planning to order one for our own outdated fireplace. Mom & Dad love it and we are all resting easier knowing they are safe to nod off in front of their new Duraflame electric log insert!"

Favourite Daughter | Dundas, ON

I love my Duraflame Electric Fireplace!

"The Duraflame electric fireplace insert works just as advertised. I live near Waimea on the Big Island of Hawaii so it is cool here at night and in the mornings. This is the perfect thing to take the chill off. I love the option to just use the flame without the heater for a cozy feeling when I don't need heat. The set up could not be easier. I was concerned about the noise, but this is not an issue. Buy one! You will love it!"

Lynn | Kamuela, HI

Very pleased

"This unit is in a real fireplace, but I had no desire to shovel ashes or burn the house down. It was a good purchase, that's about the best I can say about this product."

Twolazy | Florida

Prettier than I expected

"I bought this for my daughter and son-in-law for Christmas this year. They had only a small opening of bricks where there was once a fireplace in their home. It fit perfectly and was so cozy looking and pretty, especially at night when the lights are low. It doesn't give off as much heat as I was expecting, but they have an electric unit, so they really just wanted it for looks anyway. It definitely satisfies our expectations for looks. The logs glow and the look of a flame flashing at the back of the logs is very realistic and nice! Makes you feel like backing up to a real fireplace."

Mom in a small town | Columbia, Louisiana

What a wonderful product.

"This is a great product, I wish I ordered it years ago."

LG | Rockaway, NJ

Great Set of Logs

"Needed to replace existing elec logs. This is a much more realistic set of logs. Using in Living room for looks and will use for heat at special times. Very satisfied and ready to replace our gas logs in basement Den. May buy another set of this same logs"

Bob | Lexington, Ky.

Duraflame 20" Electric Fireplace Insert/

"It is beautiful and such a realistic flame. It shoots up well and back of our old fireplace. It is sleek, easy to operate. I have only good things to say about Duraflame. The heat it puts out is good enough for our living room. I am glad we bought it."

Tweety Bird | Burwell, NE 68823

Excellent little fire!

"My husband and I bought this as a fix for a decorative gas fireplace that we couldn't get to work. We wanted something simple and I would have loved something heat producing. This fireplace produces heat but because of the design of our gas fireplace, we had to put the cover on it to make it look even more realistic and the heat wouldn't warm outside the glass door. However, it looks even better than the decorative gas place when it worked. It was easy to set up and arrived very quickly. We are very happy with it and its was cheaper then getting the gas place fixed."

HeatherInOk | Sulphur, OK

Very Pleased with this product.

"We use the fireplace for asthetics only. Do not need additional heat. The fire is so realistic that my wife had to put her hand near it to see that it was not acutally a real fire."

Dick | Indiana, PA

Great Product!

"This fireplace is so realistic that my wife had to place her hand in front of it to be sure that there was not an actual fire in it."

Dick | Indiana, PA 15701

The fireplace warms my living room

"Works as described; very satisfactory."

Sammy | Avon,CT

Everything and more!

"I purchased this unit to create some warmth in the basement rec room. The flame only is a nice function as well as providing additional heat when needed. The unit provides a nice flame and amber appearance. I know this is something we will enjoy for years to come."

Jim | Ontario Canada

A fireplace insert that fooled my sister

"Our primary is for decoration. As any non real fireplace."

smiley | wisconsin

Just right for what I want it to do.

"I recently purchased from Electric Fireplaces Direct, a Duraflame 20" Electric Fireplace Insert/Log Set - DFI020ARU and a Duraflame DFS-550CRN Freestanding Electric Stove with Remote Control. Delivery was extremely fast, no damages other than few minutely small dents in the stove, but nothing that shows. We live in a very large 200 year old farm house, which we heat via hot water set to 65 degrees, with no sub-floor (that means the wooden floor boards are only nailed to the joists in the dirt floor cellar), and three fireplaces that are not able to be used. Both of these units are in rooms that measure 20' by 20' (400 square feet). One room has two huge windows and a door (original with no storm door - windows have only a wood framed storm window) , and a very large cooking fireplace. The other room has four huge windows, a door (which goes out to a screened in side porch that is covered with plastic), and a floor with no sub-floor or insulation over a crawl space. That being said, the units take the chill off, not to the point of walking around in a short sleeved shirt or shorts, but with a sweater, etc (typical of what one would wear in Maryland in the winter). If the house is quiet without the TV on, you can faintly hear the audible sound of the fan - for those of you who have SUPER sensitive hearing, you might say it is loud. In short, these units are made for what they say they are made for - the heating of a 400 square foot space, with a very pleasing visual effect of a burning fire. Just make certain that you actually read the directions carefully and follow to the T! We love these units and highly recommend them. The phone number in the manual for registration may not work in your area, and when attempting to use the internet for registration, the numbers on your unit will come up as unrecognizable. I had to call Duraflame® directly for a working number because the company that makes these units for Duraflame® is out of Florida."

Tone | Hagerstown, Maryland

nice little fireplace...

"We have a shallow fireplace. Not really safe to have a real fire in. This little fireplace looks real nice,and it gives off enough heat to warm the room it's in. The price is nice."

SK | Little Rock, AR

We're satisfied.

"Looks great in fireplace and gives off enough heat to warm up one room."

Duane | Fernandina Beach, FL

Electric Firepalce insert

"Many times in the South it is too warm to have a fire but with this I can have the warm look without the heat if I want to. It is great. So easy. Looking foreward to using it at Christmas"

Din | Corinth <s

we love it every time we put it on

"We use our electric fireplace logs quite a bit It looks so realistic and is convenient"

Rosemary | Bethpage NY

Great fire insert

"It just makes our family room, we've had so many compliments. We have gotten to the age of hauling wood up our sloped Yard is impossible. This heats our room so good and the flame Is just beautiful. This is our second dura flame product, the first is a stand alone And when we have quest, they love it."

Omie | Enterprise, Al

Excellent purchase

"I am not very good at starting a fire. I love the warmth a lit fireplace gives to room. A friend bought an electric fireplace which I likes,m so I decided to try and electric log set for my fireplace. I did a lot of reviewing prior to making the Duraflame purchase. I am glad I did because the fireplace is everything they said it would be."

Grambi | Santee, ca

Very pleased!

"Our new insert turned an ugly black hole into the focus of our living room. It makes the room cozy and attractive. I highly recommend it."

Budget Boomer | Lake Oswego, OR

We love our fireplace insert!

"We are so pleased with our fireplace insert. It is so realistic both the look, flames and blower with heat. We recieved it so fast and have been happy with our association with your company! Couldn't be happier!!"

R.T. | Tulsa, OK

Great fire! Great Heat!

"This is a great instant fireplace and heat source. Opened the box, set in the Duraflame and instant fire! Great heat source. No mess, no wood storage, no ashes! Noiser blower/fan but great heat."

PM | Canada

Better than expected

"We use it as a decorative heat source that replaces the wood burning fireplace. Convenient and easy operation with remote control that can either turn on the flame or both flame and heat with a fan to quickly heat up the living room."

Rod | Victoria BC

Fireplace for our Bed and Breakfast

"We changed from gas to electric fireplaces in our bed and breakfast guestrooms. The electric fireplaces are very easy for our guests to use. The best part is they give the ambiance without the heat, allowing them to be used year round. Since our inn has central air conditioning, it allows guests to warm up their room without affecting the rest of the house."

cheezhd | Jefferson, Texas

Our new fireplace

"We use our new electric fireplace in our basement family room. We live in Colorado, in the winter the room was very cold, even with our furnace. We have a wood fireplace. Now, we are using our electric one. It's very convenient, no wood smell all over the house. It's a big room, it takes a while to warm up, but eventually it warms up and feels confortable. It looks nice too."

Happy campers | Colorado

Electric Kiva Fireplace !

"I have Southwest style home with kiva fireplace in the master bedroom, but didn't like the smoke, smell, and mess. The electric insert is clean, decorative, and distributes heat nicely into the stone kiva."

DK | Albuquerque, NM

Very surprised and just as pleased!

"I'm very pleased with the heat it puts out. It fit perfectly into my unused fireplace and can pass for real if you've had enough wine. Love it!"

MeMa | Pine Colorado

Hey! Here's your price effective E.F.I.

"The unit replaced a 20 year old E.F.I. that died 10 years ago. The feau fire place and mantle were still in beautiful condition and now look even better than new with the "Duraflame, DFI020ARU" installed. Thank-you for an excellant product, prompt delivery and very responsive/professional customer service."

Will Emu | Eagle Mountain, Utah

Love it!

"Works great in my old wood burning fireplace. So much easier, just flip the switch. Quickest delivery ever!"

Smiles | MO

Fireplace insert

"This fire place insert was perfect size for my daughters fireplace. We were impressed with the amount of heat given out. We cant send a picture as this is a Christmas gift for my daughter. Will sens a picture after the holidays. Randy brown"

RAB | Billings

I would recommend this product

"It fit perfectly in our stand alone fireplace and warms up the room nicely. We are very happy with the look and performance of this product."

Lan | Darien, IL

Fireplace insert

"It's perfect for our fireplace. Our lower level room is 1000sf but it is great for suppliment heat. Beats having the chimney cleaned and buying wood all winter in Minnesota. We find it to be very quiet."

Marge | Burnsville, MN

Attractive clean heat

"Purchased to replace an identical unit which failed after six years of use. We use the heater to warm a 250 square foot room with a small fireplace. It fits easily, looks great and provides adequate heat on cold days and nights. The remote control is a nice feature so you don't have to bend down to turn the unit on and off. It's very quiet and the flames are attractive. This can only be used as a primary heater for a small room in a mild climate (we usually get only about 10 to 20 days a year below freezing). It wouldn't put out enough heat for a larger room or for temperatures far below freezing as it's only 1500 watts. The cost of electricity is quite high for the those few days when it has to run around the clock, but it's still far more economicaly than installing a gas or propane heating system. Overall a good product that performs as advertised, is reliable and inexpensive."

North Carolina Dad | Fayetteville, NC

Great looking insert

"I was looking for something that was realistic with a nice flame look.I am very pleased with the look of this insert."

Blackdragon | Swan Hills AB Canada

insert was good for the price

"product good /not happy with co.price matching policy.only will give 1/2 the price differce refund and only recived product4 days ago. NOT RIGHT!!!"

jack | hudson fl.

An nice unit but not very realistic

"I haven't used the fireplace enough as yet to comment on best uses. But the unit fits my rather small fireplace box, and it has a pleasant decorative appearance. The fire is not as realistic as I had hoped, but it's okay."

Backhand | Easthampton, MA

I would recommond this product

"I really like the heater,it is attractive and has a realistic fire. It is very easy to operate it sits in my fireplace just right. It takes a little while to heat my small size room,but once it gets going my room feels very toasty."

val the retiree | phila.pa.

I'm thrilled with my purchase!

"I ordered the Duraflame fireplace insert to replace the gel cans. It is so much more realistic and functional now, as we actually have heat! We are enjoying it very much!"

Ken | Las Vegas

Great purchase!

"I am very pleased with this insert. I have been looking for a while, and I needed something that was small enough to fit into my 22" stone fireplace. This does the trick. I love how real it looks. I was very saddened to be told that we could not have real fires in our beautiful fireplace after having it inspected. This is an excellent alternative. It is a little noisy, but really, what do you expect. It's no noisier than my small quiet space heater. When the TV is on, I can't even hear it. This unit came fast! I believe I had it within 3 or 4 days of ordering and shipping was free which is amazing, considering I live in Canada and seem to pay absurd amounts on shipping."

Erica | Winnipeg, Manitoba

Love the Duraflame Electric Fireplace!!

"WE are very pleased! Recommend the Duraflame fireplace insert to anyone from an apt. to a mansion! We live in Spfd. Il. and will run it year round. Wife teaches piano in home and parents and students rave about it. It really stands out now at Christmas!Piano is nearby and our Christmas tree. Your staff helped us select the right one, their expertise and manner was second to none. My neighbors will be buying one on-line soon or calling you! THANK YOU DURAFLAME! No more wood or gas logs. Life is good."

Les | Springfield, Illinois 62711

Charming and Realistic!

"It worked like a charm, right out of the box. There was nothing tricky, everything was straightforward. I put it into my Jensen gel-fuel fireplace and it fit perfectly after I cut out the firebox insert. It makes a really nice display, perfect for the holidays, especially. Heat blows out pretty good and it's not very noisy. Would definitely recommend."

All About the Ambience | Milpitas, CA

Much better than expected

"We love our wood burning fireplace but hate the mess and the smell in our home so decided to try this. Let me just say we are in awe! I never thought we could enjoy a fake fire but this is so realistic the way it glows and flickers and it keeps our big living room warm and cozy. It is the first thing I turn on in the evening when I walk in the door and I immediately start to relax. Don't get me wrong nothing beats a real fire but now that we have the electric fireplace we will save the real fires for outside in our fire pit !"

Warm and cozy | Grand Bay, Alabama

Great Purchase

"I am very pleased with my purchase of the fireplace insert. It looks so realistic. Shipping was very fast. I would purchase again."

SuzyQ | Gainesville, GA

Like the way it looks in my fireplace

"This is a great product. It dose what it says. It puts out a good sorce of heat. It looks great in my fire place. The flame looks so real. I had not used my firelplace i a few years. I hated the cleanup and the smell it left. Now I have this and I use it all the time I love it. The only draw back was the cord was not long enough. I had to get the right extention cord for it."

Sherry | LA.

Great Product!

"I purchased this to replace an alcohol base fire set. It was the only electric unit I could find that would fit in my decorative fireplace. I am very pleased with it. The heater is equivalent to a 1500 W space heater. It will help warm up a room. It looks great, warm and inviting and the 'flames' dancing on the back of the logs make this unit even more enjoyable. I can use it with or without the heater which means it can be enjoyed year 'round."

Red > | Las Vegas, NV

"Better than advertised"

"This is a very realistic looking and works great for warming our living room which is over 500 ft. square. Very easy to operate and set up was a breeze. Great addition to the family room and the price was right."

Xeduc8r | Nebraska

Really happy with my fireplace!

"My fireplace doesn't get used a lot. Despite cold Canadian winters, it is a lot of work to get the wood going for the stretch of time in the evenings after a long day of work that I can use it. This insert is perfect. It creates the ambiance of a cozy room. My cats love to sit in front of the fire...and their noses don't get dirty from the char! I plan eventually to convert to gas but in the meantime, this inexpensive unit fits the bill perfectly. Would choose to have it than be without!"

Theresa | dauphin, manitoba

Great product

"We bought this product to use as an insert in a non-functional wood burning fireplace, and it's exactly what we wanted. We were worried the cord would be too visible, but we can hide it in the brickwork around the fireplace. The design is classic and attractive, and the effect of the flames thrown on the back of the original fireplace is very realistic. The heater option is a nice bonus. Overall, the product makes a large living room room warm and cosy."

Pegcityprof | Winnipeg, MB

Luv, luv, luv, this log set!!

"Hassle free, no mess, looks like real fire, would recommend this product to anyone!!!"

Lu Lu | Sewell n.j.

Product EXACTLY what I need

"This Insert heats the room evenly and fits our small fireplace perfectly. Very realistic flames, good finish, and the price is right!"

Sonia | Sunnyside, New York

I would highly reccommend this product

"I live in a condominium located on the third floor of my building. I like my fireplace but did not like carrying wood up and ashes down. This unit is very realistic and also provides some zone heating. I am very happy with this unit."

Ky sparky | Northern Ky

Great Product

"Great product. We use it almost every night. It really helps satisfy the thermostat for one of my zones. Plus you can just turn it on for some ambiance without the extra heat."

pabs | Upstate New York

Exactly what I was looking for.

"Could not believe how quickly it was delivered, I opened the box, unpacked it, pluged it in and started to enjoy the realistic flames. Very satisfied."

PTC Gator | Peachtree City, GA

"Beautiful and warms wonderfully

"Mom got it to keep her warm in the back living room."

Mom's keeper | Copperas Cove, TX

Exceeds Expectations

"Our free-standing wood heater needs replacing, but we love its design appeal. We decided to try one of these log heaters instead and were VERY pleasantly surprised! It's everything promised and MORE! Very realistic flame action. Adequate heat source, especially for those who like to run in from the cold and have a quick source of heat to warm up in front of. The Duraflame 20" Electric Fireplace Insert/Log Set delivers!"

krussrn | South Louisiana

We just love our Duraflame!

"We just love our Duraflame electric logs. The flames bounce off the back of the fireplace & look so realistic. I love the way the embers pulsate just like real ones. We had a cold front earlier & got to use them right away. It heated up our living room so warm & toasty. It got warm out so we are using the fire without the heat feature right now. It gives such a romantic ambiance to the room. We will be ready when it gets cold out again. The remote control is a great feature too. No need to get up to make changes. We wish we had gotten one years ago. We would highly recommend anyone who needs an electric log set to purchase this set."

Always looking for the best deal. | New Oxford, PA


"My wood burning fireplace had become a chore. Firewood and all the smell that always seemed to linger in my home had become a problem with my allergies. This electric insert was my dream come true. All the benefits of a beautiful fire and heat BUT none of the work each time we wanted a fire."

franSIS | Houston Tx

Creature Comfort!

"It is so wonderful to have a warm glow in the fireplace (even when we don't need heat). I am extremely sensitive to wood smoke and have not used the fireplace in years. It brings the room back into balance. I'm loving it!"

Hope | Maryland

OMG, I love It!!!!

"I am in love with my fireplace insert and so excited. It's beautiful and every time I look at it, I want to cozy up to it with a cup of coffee and my comfy blanket. Thank you Duraflame and looking forward to other purchases from your store."

Nancy, lovin my fireplace | Miramar, Florida

Love this product.

"No set up, just took it out of the box, plugged it in and I love the look. I was looking for a realistic flame and this is the best. I am extremely satisfied ."

Texas Gal | Dallas, Texas

Awesome product! Fast shipping!

"Exceeded my expectations! Super fast shipping!"

Austin | Florida

I love this porduct!

"I am using this product in a small decorative fireplace that was sold to me with Sterno cans. The cans got expensive and I could not use it for short or very long amounts of time. That is why I looked into this product. Due to the small size of my mantle I was quite limited in my choices. I also really wanted an optional heat element. I got everything I wanted plus a remote! It is attractive, quiet, and perfect for me! I am so glad I tried it!"

Missy by the fire | NJ

love it! Just plop it in the fireplace!

"wonderful product. couldn't be any easier to install, plug in and go! great fire effect and good heat. super fast shipping. Thanks!"

jutobush | lisbon, ohio

Just like the real thing.....

"Enhances my imitation fireplace and am thrilled to have the heat element, even tho I live in Florida, the winter months can get quite cool."

Cp | Palm Harbor, Florida

Very real looking!

"Get lots of people commenting on how real it looks. Would be nice if it had a hotter setting."

sarrie | Moose Jaw, SK

Great fit for my heatilator fire box.

"Perfect ambience for the living room."

rog | Victoria, BC Canada

Love this fireplace insert. Recommend.

"Very happy with this fireplace insert. It looks great and puts out enough heat for my 400 sq.ft. living room (an unheated extension converted from a carport). The remote control isn't very good as you need to stand right at the fireplace with glass doors open for it to work. Fortunately, I have a programmable universal remote control that does control it well from a distance. After about 30 mins of heat, the room feels cozy. I live in Quebec where electricity is cheaper than other forms of heat so I expect to save money on home heating this winter thanks to this cool looking unit."

Brent | Chambly, Quebec


"My husband is no longer able to cut wood due to illness. We are so happy with our electric logs we can enjoy our fireplace again."

shadynook farms | Lisbon, OH

A good investment!

"This is a great replacement for the grate and birchwood decoration we had in our obsolete fireplace. I liked it whenever it came from the box. We will now use this room much more because of the ambiance from the fireplace. Also, our room is quite large and open to the rest of the house and the heater still has an impact."

Monica | Nova Scotia

A Truly Great Piece

"I bought this piece for an "on-stage" fireplace we built for a production of The Picture of Dorian Gray. It was lightweight, easy-to-use and looked amazing. I am bringing this home, after the show, and using it in my own home! :)"

DaveHFX | Conyers, GA


"This is exactly what I was looking for, and it is actually BETTER because it looks so real! I love it and cannot wait to use it more during the winter months. I'm very pleased with this fireplace."

happycustomer | Chicago, IL

excellent product

"flame is very realistic but could be somewhat brighter"

rudy | lewiston, ny

Totally totally satisfied

"I bought the fireplace mainly for looks but I have used the heater some also. It looks like a real fire flame, quiet running, I would recommend it highly"

mamaw | Sentinel, OK.

Excellent Product

"My husband and I have an old, shallow coal-burning fireplace in our living room. We wanted to add the ambiance and feel of a fire, but did not have a lot to spend to get a ventless gas system installed. We looked everywhere online for one that would fit such a small fireplace. This one works PERFECTLY. It gives off a good amount of heat and adds the ambiance of a real fireplace to the room. SO COZY. My husband and I would definitely recommend this product."

Molly | Blountville, TN

It's Like Having a Real Fire!

"I bought this log insert to place in my faux fireplace. The day it arrived I just had to try it out. I was more than pleasantly surprised at how realistic it looked. I have a faux fireplace and was looking for something that would make it look realistic and finally I found it. This log insert fit perfectly in the fireplace and couldn't believe how nicely the heater warmed my living room. Thank You DuraFlame for this great product."

Lori | Pittsburgh PA

"great product"

"I was looking to replace my gel fireplace with a better and realistic fireplace insert. This meets and excedes my expectations. Very well built, Love it! fits right in."

chris | Delray Beach Fl

Small but big reaction

"The fire place fit perfect in my house. My wife always asking for one, and now she very very happy,so am I. it flame so real looking the heat perfect. And fall and winter is around the corner the night with my wife will be unforgetable!!!!!"

Caveman | Reading,PA

Great Show, looks good and easy to insta

"Good Job!"

MiniP-40 | Lompoc, Ca.

To Me It's Great

"My wife has serious alergies amd although we both like fireplaces we were unable to have the atmosphere a fire place gives this unit gives off heat in the cool times and the beauty during the other times Big issue this will much add to the holiday attitudes especially CHRISTMAS but also others such as Thanksgiving and Holaween. Party Atmosphere will also be improved."

Big Dog | Houston Texas

Makes the whole room comfortable & warm

"I used this product to turn my wood burning fireplace into an electric fireplace. It is definitely cleaner and more convenient."

Lindsay K | Brandon, MB

Good Product

"Replaced a ngas log"

Mike | York PA

Nice insert and very quiet!

"We recently removed an old wood burning stove insert from our fireplace and I wanted something to put in there for decoration. This insert fit the bill perfectly. Took it out of the box, plugged it in and it worked perfectly. It is very quiet and the flame effect is pretty realistic. We haven't used the heater yet but I'm sure it will help when winter rolls around."

Ro | Bremen, IN

The Insert is Exactly as Advertised!

"The insert arrived very quickly and was very well packaged. Excellent communication with seller via e-mail updates."

Landlord | Downingtown, Pa.

Nice Log Set

"I purchased the Duraflame insert after comparing it to the others on this website. I found the reviews to be so helpful. I liked that it projects the flames directly onto the back of the fireplace. I wouldn't say the flames are realistic since they are a little too orange, but I still think they are very pretty. I think the logs look great in my fireplace when it's turned off. Not fake looking like some other inserts. I have used the insert every day since I got it. I already have two Duraflame fireplace stoves and a ClassicFlame rolling mantel fireplace, so I knew what do expect for heat output since they are all the same. I had to put the insert on bricks to raise it up. Prior to that, the heater kept going on and off every few minutes. I also played with the placement of the insert in the fireplace. The closer to the back wall, the smaller the flames. I am very happy with my insert. I'm so glad to see my fireplace come to life!"

bookworm | New Hartford, CT

Love my logs

"This is in my "quiet room". I love to sit in my rocker and read and watch the "fire" in my fireplace."

Judy the Quilter | Big Piney, WY

Just what we were looking for

"We chose this fireplace insert for our living room wood burning fireplace, it couldn't have been easier to install. We are only able to enjoy a real fire on days that we have the time to "man" the fire, so the fireplace is rarey used. So this is the perfect answer for when we get home late from work, or just had a busy day and want the warm and cozy look that a fireplace can give, just click the remote and there it is, and the fact that is can also take the chill out of the air is an added bonus."

DCAB | Cincinnati, Ohio

LOVE this item!

"We ordered this to put into the a "faux fireplace" in an older house we just bought -- it set in there easily, looks great behind the existing metal fireplace screen and gives good supplemental heat"

June | San Diego, CA




Great unit

"this worked great in our application as we had a small fireplace"

Greg | Redmond Oregon

Duraflame 20" Electric Insert

"Very easy set-up, very realistic, perfect, safe fit for an old fireplace i would not feel comfortable with a real fire in."

Case | Texas

absolutely perfect

"I was redoing a home for a client. The bids where $1500 to convert to electric with a full insert or $3500 for gas. She wanted it to be a visual focal point and heat was not a must. I sprayed the inside of her current fireplace black with a high heat paint and found an outlet inside for the blower so super easy to install. It can also still be used as a wood burning in the future. Total project cost was under $200. My client was super happy and loves the remote! It looks great too! I totaly would recommend! Great product! !!"

super happy! | denver Colorado

Fun alternate to a real fire - and safer

"My fireplace is in my bedroom, so it made me nervous to have a fire burning while I was sleeping. The Duraflame log insert was easy to set up, provides supplemental heat in the bedroom, looks good, and I don't have to worry about the house catching fire! I often have the flames without heat and use it SD s nightlight. Overall, very pleased with my purchase!"

Cotter911 | Tallahassee, F@

Works as advertised!

"I would like to be getting more light out of the unit as I have a fireplace screen. Also, one has to read the instructions as the remote is not all that intuitive. After reading, however, remote works as designed."


great product

"bought this product mainly for the way it looks. Do not plan to really use it as a heat source. It looks very nice in my fireplace. It does make a little noise but it is not very loud."

Deb | Moyock, NC


"Not as much heat as I expected, but looks real pretty in the fireplace."

Andy | Astoria, OR


"Looks great and the flame looks nice againt the wall. We bought it mostly for the look and not for the heat. We are very pleased."

karen | Houston, tx.

Very pleased with the product.

"We are very pleased with this product."

Ray | Cullman, Alabama

We likes so much we bought another

"We originally purchased for the lower level family room, but liked it so much we installed in the main living area and purchased a second for the family room. We needed 4 12"x12" tiles to raise unit so as to not overheat and shut off as the blower sat slightly below the metal glass door frames of the original wood burning fireplace. It does a more than adequate job of taking the early morning chill off in both areas. So glad we made this purchase."

Gail | Colorado Springs, CO

Solved my "ugly" empty fireplace

"Bought to install in empty decorative fireplace. I put a 18x20 smoked mirror behind it. Now 100% improvement on the "flame". Dispointed in the overall art work on the logs, but very good value for the money. I have recommended it to friends; with my suggested improvements, looks great."

Angie | Knoxville, TN

Satisfied customer buys two

"I purchased one Duraflame to replace the upstairs gas log source and was so impressed that I did the same for the basement fireplace . I installed an electrical receptacle in both spaces and so a cord of any kind is not visible . Would recommend this product to everyone . The twenty dollar savings per month alone for not burning two gas pilot lights will pay for both Duraflames in short order ."

Phat Ranger | Ogden,UT

Just Purfect!

"Love this! We bought this for our rental property because we did not want them to use the old gas insert that was there. It was easy to setup and works great to take the chill out of the convert one car gargage den area. My sister and I are both considering ordering for our own homes now. No more no burn nights!"

misstmp | Albuquerque, NM

It looks so natural in our fireplace

"I placed the order and we got it three days later."

Lou | McKinney, TX

It fits in existing firebox.

"Did not need to dismantle the existing fireplace (former propane)as it fit in the box. Was unable to find one that fit locally."

JJF | Nanaimo, BC, Canada

Love it!!

"We bought this to replace our existing gel fireplace. It looks great. It is a little tight in the space but still looks goods. My mom liked it so much she bought one and loves it. Her flames appear much larger due to her having a much bigger opening. We used heat for the first time last night and it heated up great and quickly. Next thing we knew it raised the temp 5 degrees. I will probably be back for a fireplace to put in our office."

Lizzyq | Gloucester, VA

This producct is really great

"love this log set. So real and heats the entire 15x12 foot room. I was hesitant to order without seeing the product up close and personal. I'm sold. Your company makes a quality product at a great price."

ohn Boy | Casa Grande AZ

Replaced liquid cell fuel unit

"I replaced the logs of an existing can liquid fuel unit. It fit in easily by removing front piece. Very attractive and convenient"

Pete | St. Petersburg Florida

Wonderful Addition

"This did exactly what we were looking for. It adds a great look to our fireplace without the mess. Our dog loves laying in front of it when it is on. She won't leave the spot. :)"

Coltsman44 | Indiana

Our Fireplace Insert is Great

"Live in a new Manufactured Home that has a fireplace with a small compartment to build a fire. This Duraflame inert is the perfect,safe solution. Family is sitting in Family Room and enjoying this real fireplace. It is better than a real wood burning fireplace. The flames are are so natural looking. Would like to put one in every room!!!!!!!!!!!"

Cloud Lady | Pahrump, NV

Great little fireplace

"I have a faux fireplace that use to have a gas furnace in it. I found this little insert to put into and it looks great. The design is great. The entire unit is plastic but is well made. You can push the unit against the back wall and the lighting effect still works. The sides of the unit are a little plain so if they are going to be visible then I would have my doubts about purchasing the unit. I have the unit resting on a piece of marble but have plans to tile the threshold. The unit does give heat out directly at the bottom front. The unit does give not give off that much heat to heat a large room. I live in San Diego in a 1920's home that has a lot of uninsulated windows, uninsulated walls and a little bit of insulation in the attic. Perhaps if the unit was in a smaller enclosed room it would work. Right now it is in a living that is open to a series of spaces so it doesn't have the chance of heating the space. If I sit right next to it, it feels great. I especially like to put my shoes by it to make them toasty. All in all a good looking solution that would work great in a small enclosed space."

Move over rover, let jimmy take over | San Diego, CA

Excellent Product

"Use it both for heat and ambience. Very happy wwith product. Looks like a real fire Also like the ability to control "flame" height. Very attractive accessory even when not in use."

Hanover Beta 56 | Bloomington, IN

Love my Electric Fireplace insert!

"I love the way you can just use it for ambeience only without the heat since we live in Texas."

The Fun Optimist | Texas

Nice item

"I replaced gas logs that gave little heat. This unit looks better than the gas log flames and is worry free. It gives useful heat if desired.Great for this climate as you can use with out the heater on."

Eric | Augusta, GA

Beautiful "Flames"!

"I purchased this unit to bring some ambiance into my empty fireplace. It sure did the trick! It's just beautiful! I was surprised how realistic the flames look!"

chargerwidow | Mentor, OH

Great product!

"We bought a cabin in the mountains that has a fireplace with ventless logs. The smell was horrible. The price to convert to a vented fireplace was more than I wanted to pay, so I tried the duraflame logs. I love them! They look great!"

Keith | Kennesaw, GA

I Love My Fireplace Insert

"It is so relaxing to look at it and is so easy to take care of. I am handicapped and thought my days of using my fireplace were over but now I am enjoying my fireplace again and, hopefully, it will help save on heating bills. It keeps my living room toasty warm and I turn the central heat way down. I think it is the beat investment I have made in a long time."

Nancy D. | Carrollton, Tx.

Very Real...

"Can`t get over how perfectly it adds to original fire burning fireplace. My wife is ecstatic over it`s looks...that`s all I need to say!!!"

Umptier | Kentwood, La.

Love this product!!!

"This 20" log/heater set fits perfectly in my electric fireplace. I use the heater all the time, and it is so easy to start with the remote. I love the realistic flames/ambers, and the set is so modern. It's a very nice update to the log/heater set I just replaced, when the old heater stopped. Best purchase this year (so far)."

Linda in senior mobilehome park | Rancho Cucamonga, CA

Excelllent Product

"Product Comment My grandson removed my gas logs today and set up my new Duraflame electric fireplace. I could not be more pleased! We all enjoyed it while watching the super bowl game this evening. Thank you for such an excellent product! After seeing mine my sister-in-law wants one and so does a good friend."

Marg | Morehead City, NC

Like it enough I may be buying a second

"It was delivered in a very timely manner. Just a matter of taking it out of the box & plugging it in. Would be nice if the cord was about 6" longer. Actually bought this for our Bis woodburning fireplace in Canada when we return in April & may be buying a second one for our fireplace in AZ. Happy with the product, looks good & reasonably priced."

Amy T. | Gold Canyon, AZ

"Excellend Product"

"We are very pleased with product. Couldn't ask for anything better!"

Jan | NC

I love, love, Love this fireplace!!!!!!

"We love our fireplace. Looks real and give off just enouh heat for us. We would tell all our family and friends to buy one."

Nana | Garrettsville, Ohio

We love it!

"I didn't want to keep replacing the oil lamps in candle holders we were using. We don't burn wood in our fireplace either. I heard of this, stores were sold out, went on-line and ordered after reading good reviews. We love it. We painted the inside of our fireplace black and this unit looks so good in it, love the remote, could give out a bit more heat, but still good. Turned my fireplace into something I didn't like too much into one I now love!"

Sue | St. Charles, MO

I told all my friends to buy one!!!

"I just love my recent purchase. I have two fireplaces in my home, but the one in my bedroom we never use, however now i put the insert in and WOW! a whole new look, without all the work. It is sooooo beautiful and makes the room feel warm and cozy especially when you don't want the heat on. I love how it knocks the chill off the room."

Deb the "Doc" | Jacksonville, Florida

It is as good or better than I expected.

"I would like it to give out just a bit more heat. It is perfect right now if you are sitting right in front of it. It does heat the whole room a little though and I have vaulted ceililngs.It is a pretty substitute for a room heater."

Midge | Denver CO

We love it. Looks great!

"WE had purchased a larger one from a fireplace shop and it didn't fit right in our fireplace. They told us the logs didn't come any smaller and always the heat was on the top. We could get the large one in, but with the heat on the top it was covered by the wall in our fireplace. I found this one that fits perfectly and the heat is on the bottom. We knew we wouldn't get a lot of heat, but wanted what we could get. The log is very realistic and we are very pleased."

Dee | Edmonds, WA

Great addition to a unusable fireplace

"The remote makes this a super easy way to add a cozy fire effect to the room. Great for an unsafe fireplace and less messy than candles."

Louise | Lawrence, KS

Amazingly realistic!

"Looks very realistic and adds ambience to any room."

Robalynn | Bellevue, WA

Good for the money

"Small=great for our needs. Back flames very real. We replaced the original power cord. Too short and we needed white or cream. Front logs are not very realistic. The US and Cdn dollars are at par. Why almost $100 more for Canadians?"

landlady | Vancouver Canada

Fantastic addition to my living room!

"This insert is fantastic! Got it for my gel fireplace and it's so nice to be able to just hit the remote and have an instant realistic fire! I love love love it! And unbelievably great price too!"

Kerr the mom | Charleston, SC

great invention, love it

"have coffee every morning in front of the fireplace,relaxes me"

wilma morrison | hartney,mb

Just what I was looking for

"We use it in place of a real fire. A little more heat for the noise would be nice but it works reasonably well."

hop | Tennessee

Duraflame Electric fireplace insert/log

"I love this. I took it out of the box and plugged it in! Instant beauty and heat! Why did I wait so long to order this!"

None | Arlington, TX

It did not fit my fireplace

"I would of loved to use this but could not get the glass doors off my fireplace & did not have a plug near my fireplace so had to return it. But it worked well outside the fireplace. Sorry, I had to return it."

Smiles | Gulf Breeze, FL

So glad I bought this Fireplace Insert!

"We use this fireplace insert in our small living room. It looks very attractive, and it provides enough supplemental heat to make the room(12x16)feel very cozy and inviting. I wish that I had known about this insert long ago! I highly recommend this product to anyone who has given up on burning wood in their fireplace."

The Rosa's | Albuquerque, NM

Beyond Perfect!

"This is exactly what we're looking for! It's beautiful, realistic flames and very easy set up."

Alex's Mom | Locust Grove, GA

I'm very pleased with the Electric Log

"My fireplace it's old and does not work well. I use the Electric log set to heat my family room and to have a nice ambiance when we are watching TV. My family enjoys it everynight. We are very happy with the product."

Mimi | Tucson, AZ

Excellent ambiance

"The unit is very good for aesthetics.. It has made my underused fireplace useful and entertaining. The flame images projected onto the back of the fire box are incredible! The remote feature is awesome. But, not much BTU output."

Bill | Ponte Vedra Beach, FL

Very pleased with the quality.

"I was surprised with the quality of the logs, behind our screen they appear to be real. I like the feature that the flames can be on without the heat. Very relaxing, also it fit perfect in our fireplace. The heater is definitely supplemental, but not a main source for our room."

Sandy | Valrico FL

I would buy this product again

"We have it in our old gas fire place and it looks just so good and heats the room like the real thing."

mustang | Hazlet NJ

Hot Product

"We use our unit for a supplementary heat source as well as a decorative appliance, and it fills the bill admirably. It heats a 17' x 20' area very well, and it looks great doing it."

Jon the Man. | 100 Mile House, BC, Canada.

58 years and counting

"My "bride" (of 58 years) hinted that she wanted this item from Santa. She could not have been more pleased. It should be noted that we already have a working beehive fireplace in our family room, however we placed this unit in the hearth and it beats any 'hand-made' fire we ever had. It needs no tending or post-fire cleanup ... and we don't have to be concerned with "no burn days" restrictions.."

NJ - H | Scottsdale, AZ

So much fun

"I received the logs as a Christmas gift to be used on the hearth in the huge livingroom of my antebellum home. The fireplace is closed in with a sheet of plywood on which I had started painting a fireplace mural. The fake opening was much smaller than the logs when I first used the heater. I noticed that the flame was laping over on the white plywood and my heart jumped - I thought the fire would burn the plywood. I later made the black background wider and the fire looks like it is going up the chimney. This brings back childhood memories of 65 years ago. I love showing off my "fireplace" and will put my hands in the flame and on the red hot logs. The flame looks very real but the logs not so much. My one complaint is the noisy fan, but it is a very effective heat source for a large room with 12' walls."

"Sister Hazel" | Greensboro AL


"This is exactly what we're looking for! We got tired of cleaning the ashes from the fire woods! It was not worth all the trouble! This is so perfect and shipping is excellent! Received it the following day!!!! And we love the remote too. And what an easy set up! Take it out of the box, plug it in and enjoy!!!! That's it!"

Love Alex | Locust Grove, GA

The perfect addition to our fireplace.

"We use it to set a mood for evenings of relaxation and for times when we invite friends to our home. The heat source is better than opening our fireplace draft and letting all the warm air escape up the chimney. The flickering lights makes an effect on the fireplace walls and logs that appear real to enhance the experience. Have enjoyed this insert from the time it arrived at our door."

Marilyn of Illinois | Lake Dallas, TX

great product -- great price

"I researched the Web for about 2 weeks before I found this gem. It arrived quickly (2-4 days), undamaged, in the manufacturer's carton, it worked perfectly right out of the box. Our fireplace is small (18' in the back, 28" across the front and 15' deep). This unit fits perfectly and looks great. I love it and highly recommend it. I just wouldn't recommend this product as a powerful space heater (therefore 4 out of 5 stars). I'm sure one could spend much more and get something better, but this unit looks good, works well, and we are very happy with it."

JoeCa | Galveston, TX

20" Electric Fireplace Insert

"We replaced a gas log fireplace. They are so dirty. With this one, it very clean and attractive. We painted the red brick black, and set the electric one in the hole. It is beautiful. I would recommend this to anyone who wants to replace a gas fireplace."

Jennifer | Cortez Colorado

A+ Picture Does This Product NO Justice!

"This fireplace has brought life back to our old wood-burning fireplace! The way the lights reflect off the walls of the firebox looks so pretty. The photo on the website does not accurately portray the product - watch the video for a better portrayal. I took some photos in the dark to try to show the lights. The unit puts off pretty good heat for a small sitting room. The fan is a little noisy but no worse than a regular space heater. We were able to install the unit easily. The wire could also be hidden in a hatch that connects to the chimney (we are able to run the cord down the chimney to the basement where another hatch opens up). We are pleased!"

Rhonda | Canada

Great value!

"This electric fire log looks good. I love the remote control heat and lighting. I did buy this at [@] a couple weeks ago for [$]."

AJ | Winnebago, IL

Recommend product

"We are using the product to supplement heat for a large family room and kitchen. It does a good job and we turn down the thermostat to the rest of the house."

satisfied customer | Indianapolis

Good product

"Looks good and throws just enough heat to make the room comfortable. The heating fan could be a little quieter but the sound is not excessive. I would recommend this to others."

Bill | Virginia

Great Purchase

"I have a wood-burning fireplace, but do not want the added trouble of obtaining and storing wood. This give the effect of a real fire and I love the ease of turning it on and just enjoying it."

DV | Corpus Christi TX

I would buy this product again and again

"We use this in the family room for added heat and ambiance."

gramma glo | Seattle, WA

Ambience even without using the heater

"After looking at all that was available, the 20 inch Duraflame fit perfectly into our fireplace. The effect and appeal are wonderful. Thank You."

Art | Arnold, MD

Realistic and Practical

"I had a chimney fire just before Christmas, and one company told me my chimney and wood-burning fireplce insert were shot. With Christmas coming, I wanted a quick solution to the "dark hearth." My new Duraflame heater did the trick, and it provides warmth! Only one friend even noticed that it wasn't my usual wood fire!"

Sue | Baltimore, MD

Great product

"I just got this today and being in Florida with a fireplace is kinda funny since it's always hot. This is great because I can have the ambiance of a fireplace but not all the heat. If it gets cold and I decide I need heat, I can turn it on."

Wendy | Palm Bay, FL

Great for the money

"Great fireplace for the money. The flames look pretty close to real and have a dimmer attached. The fan is not too noisy, similar to a computer fan. Puts out plenty of heat for smaller rooms."

Tigershrimp | FL

Lovely...just lovely

"This product has made my non-functioning fireplace a beautiful, functioning source of ambiance and heat"

A very happy Senior | Orlando, FL

Duraflame 20" Electric Fireplace Insert/

"Excellent Product"

The Brit | Memphis TN

Perfect fireplace insert design

"This design is perfect. It looks like a real fire, it quietly warms the room, it's aesthetically designed, fits my small fireplace and it has a remote! Great answer to cold winter nights in my living room. I don't have to deal with cleaning ashes or hauling wood. Great product for the money!"

Tiger | Hopkins, SC

Wonderful fireplace insert!

"I use the fireplace partly for the feeling I get when I walk into my apartment and turn it on. It "warms" up the whole place. It was very easy to set up and get started, and even fits the small fireplace in my apartment. I love the heat it provides; it helps with the chill we've had this winter. I've shown the unit to family and friends, and a few more have sold. The fireplace insert is one of my favorite possessions."

Harold the Electronically Challenged | San Antonio, Texas


"I didn't care what I spent, I wanted a real looking fire. This is not real looking, but it's not bad at all and certainly at the low-end of my budget. Love the "flames" that are projected behind the "logs". Not bad at all, and at least I know I'm not going to go up in flames."

Dune Walker | Brigantine, NJ

A Very Satisfied Customer

"Everything is great about it. From date of ordering on-line to delivery to my front door was outstanding. It was very easy to unpack, set up, plug in, turn on and ENJOY. I could not be more satisfied with my new fireplace."

Pat, the bowling champ. | San Antonio, TX

So glad I purchased this product!

"It was so easy to set up and immediately I had a wonderful fire and heat. I was looking for something so that having a fire would be easier and cleaner than making a fire with wood and such. It arrived in 2 days and I just love it!"

Chloe | Nebraska

Love it!

"This does exactly what I wanted, provides ambiance. I don't recommend it for a heating source as it is pretty whimpy in that regard. Easy to set up, just plug it in and turn it on. The remote is a nice feature. I highly recommend for decorative/ ambiance purposes!"

Joyce | North Florida


"Product is light and easy to install."

Mech Hands | Shepherdsville Ky.

I love this insert!

"Just moved into a small 1 bedroom apartment with a fireplace. Even though the damper is closed, there's always a draft. So now with this beautiful insert, I've got the ambience of a fire, without the smoke or drafts. Keeps the whole place warm. Thank you so much!"

cyndi | olympia, WA

Love IT~

"We use this in our fireplace that is in a track home...it fit perfect!"

KL | Fort Worth,tx

One GREAT fireplace insert

"We were delighted with the GREAT SERVICE - the way the order was immediately handled, the quick shipping by FedEx. It was a very positive experience. We are replacing our Wood Burning fireplace with this insert and are enjoying the quick response, the remote control and the comfortable heat."

Denny the author | Edmonton, Alberta, Canada

Love it!!!

"We have a large living room with a cathedral ceiling. These logs have made a significant difference in warming the room! We were very impressed."

Okie | Oklahoma

I would buy this product again

"it fits in the old fireplace nicely and every body likes it."

j' | philadelphia, pa

beautiful log set

"Looks great in our living room fireplace. clean and safe for the small children to be around. Adds much needed ambiance to our christmas decorating. look forward to using it in the summer too without the heater. Hoping to win the stand alone fireplace for my bedroom!"

cozy in Canada | Saskatchewan, Canada

Loving it

"It came in the mail and it was unwrapped and plugged in in minutes. It is pretty but doesn't give off a lot of heat. I like that you can run the flames without heat as we have more warm days than cold days in the south!"

Louisiana electric log owner | Denham springs, Louisiana

better than i thought it could be we lo

"delivery was very fast"

john | columbia mo.

Warmth and Beauty

"My son and daughter-in-law have an old decorative fireplace from the 50's and this was an easy and inexpensive way to update the fireplace. The old fire was glass rocks with a light under them that sort of made them look hot but with no heat. A fully functional way to update."

Burner Boy | Bay Shore NY

Love it!!

"We haven't used our fireplace in years because of safety concerns. Now we have the ambiance and coziness of the fireplace without the danger. Being in Florida, we haven't used the heat yet, but I'm sure we will this winter. We are very pleased with the appearance and flame effect."

Good Penny | Clermont, FL

I would buy this product again!

"This product is awesome - I got so tired of hauling firewood and cleaning out the fireplace - This is the absolute best thing I could have done - a click of the remote and its perfect. Flames look so real and the heat works great. You don't have to use the heat if you just want the looks of a fire. The best part besides it being perfect for me - no clean up!!!!!!"

TriniTerry | Houston, TX

Amazing... simply amazing!!!

"This electric fireplace insert is everything I hoped it would be! The flames and logs are very realistic. I can almost smell the wood burning in my fireplace!! I contemplated purchasing the Deluxe model in hopes of maximizing the realistic look but the trade-off is that that model has fewer options on the remote control. I settled for the Standard unit (with more adjustment options on the remote) and I was not disappointed. I am a very critical consumer and I highly recommend this product."

Happy Camper | Ohio

looks great

"This is a great option for my old fireplace. We enjoy it."

Josh | California

I like it

"Very good"

Decorative heater | Long beach, california

A Fire in the Fireplace

"My husband has some breathing problems so we could no longer use our wood burning fireplace. We really did miss the comfort of not only the heat but the atmosphere it created. I didn't like looking at the empty fireplace pit. So after much research, we decided on the 20" Duraflame inserts. We love them and we can again enjoy the warmth and comfort that a fire in the fireplace can give. My logs came in two days and installation was just a matter of plugging them in. I would definitely recommend this product to anyone."

Barb | Newnan, GA

looks realistic and cozy

"It's so real looking, and I don't have to clean out the ashes!!!!!!!!!!!!!!!!!!!"

Lefty | Orange Park, Florida

nice insert works really good

"nice realistic looking fireplace works well throws good heat and is easy to install keeps the living rm more warmer furnace doest have to run as much"

fastman | wautoma wis

I love my new logs. They look real.

"I have replaced my propane logs with these and its so much nicer. No buying propane or messy fireplace to clean up. I think they are great."

Janet | Texas

Just what I was looking for

"We just bought a house with a decorative fireplace that already had an electrical outlet installed, so this was the perfect solution for us. It fits our fireplace perfectly, looks very realistic and gives off just enough heat. What I like most about this model is that it projects the flames directly onto the brick and doesn't have one of those awkward looking back panels."

Mr. Juju | Chicago

Totally Pleasing

"Delivery was made exceptionally quick. Set up and condition of unit were excellent. It is a joy to have and I enjoy it every evening."

Ruby | Vero Beach, Florida

Love my electric logs with heater.

"I turn it on early in the morning and it warms the room just perfectly. The glow of the fire is so relaxing and realistic. Makes the room so cozy and warm. No complaints at all."

Rescue volunteer | Fenton, Mo.

Great product!

"Great product. Love the look in my fireplace"

Di | florida

Love it!

"We converted our woodburning fireplace with this insert. We love the cozy look of a fire, but hated the mess. This is the perfect solution. We can enjoy the fireplace with the push of a button."

germangirl | Elizabethtown, KY

My vacant fireplace is now a showcase

"My fireplace was previously unused. I live in the middle of a city in an old rowhouse, so I was hesitant about building an actual fire. This is so beautiful, the "ember" portion of the unit is so fabulous! I wish the flame portion was a little more pronounced, but I really love it, and thanks for giving my old fireplace a new life. The heater is an added bonus!"

Kathleen | Baltimore, MD

a very beautiful addition to my home!

"use it in my fireplace and it looks so real, it's very attractive!"

grumpy1and2 | boyce,la

good enough

"noisy motor for flame effect. had to disassemble and remount electric motor upside down to make it quieter. now it's great."

blah | tampa

Restoration compliment

"This unit was installed in an existing fireplace in a historic home built in 1850 that was too old to safely use for a real fire. The inside of the fireplace was tiled after the chimney was sealed off prior to setting the unit in place. I also installed a dedicated 20 amp service for the log set to complete the job. To my amazement during a recent 40 degree cold snap here in the Florida Alps this unit kept our modest size living room very warm. Even more amazing is the hot air heats up the floor tiles in front of the fireplace because the heated air is blown out from the lower section of the log-set. Standing on the warm tiles is just heaven, it doesn't get any better than this. Blocking the draft that the chimney created is one giant step in keeping your home warm and well insulated. The next giant step is purchasing one of these units."

Craig Quirolo | Brooksville Florida, Alps.

I would buy again

"Got this for my wife and she just loves it. She likes to turn it on at nite while watching tv,with all the lights off,gives off a pretty glow,and makes the room so cozy."

happy husband | irvington ,alabama

Works Wonderfully!

"I bought for use as a supplemental heat source for our family room....this helps to maintain a comfortable room temperature without having to use the central heat for the entire house for just this one room. My husband and I both enjoy it."

Cordelia | Mississippi

Excellent addition to our living room!

"We took the electric log set out of the box and plugged it in. It immediately added the warmth and character of a real fireplace to our living room. We are quite pleased with the results. We would definitely recommend this product to anyone that wants the effect of a real fireplace without any hassle. We live in the country and don't have natural gas, so this has turned out to be a great alternative for us."

Bill and Brigitte Murphy | Ontario, Canada

I would recommend this to a friend

"It was so easy to set up; we enjoyed it immediately."

Mel the Baker | Evansville, IN

make a beautiful imitation fire

"we are using the fireplace instead of burning logs much much cleaner and looks beautiful - when you come to the den it really looks like a real fire burning"

nales | bartonville, il

very pleased with the fireplace insert.

"love it"

jerry | arizona

I could not be happier

"I use this fireplace to give supplimental heat to a large room that has trouble getting up to temp. This is just enough to make the room cozy and I don't need to keep it on long. I also enjoy that you can have just flame and not heat so I can enjoy it all year long. With by gas fireplace it was all or nothing either on or off and got extremely hot in the room."

Tina | Grand Rapids, Michigan

Great product!

"My fireplace was too small to be really functional. It had become "wasted space." I decided to order the insert and I love it! It provides the atmosphere of a fire with none of the work and mess."

Marcia the shopper | CT

electric fireplace insert - duraflame



Love, Love, Love it.

"It was very easy to set up and looks very realistic. It hasn't been cold enough since I ordered it so I can't say yet how well it will heat the room. I'm sure I will buy another very soon. The remote control is a plus."

Connie | Milledgeville, GA

beast thing i ever bought love it

"this is great heat none"

tree | ilinois

Veery Attractrive

"Attractive and displays real looking flames. Heats up real good for a small area. Would expect more heat for large room."

Worthy Patron | Seaside, California

Fit perfectly!!

"We thought it might not fit and that it would be difficult to insert, but minutes after we had it out of the box, we were enjoying the flames and beauty of our brand new insert. Thanks."

Gehrke Family | Round Lake, IL

A Real Surprise

"We really did not expect the flames to be so realistic; but are very surprised and happy with the flame affect cast on the fireplace surface. The LED lights do a nice job of creating the log and ember fire look, with added benefit of low energy useage. The logs were purchased mostly for the look; but it would be nice if the heater was more forceful, as you have to sit right in front of it to feel the heat."

Retired | Terrell, TX

More convenient than wood

"I also bought an InfraRed unit for another room and find it far superior than this electric. It gives off less heat than the IR and is more noisy. Just the same, it does look good in the fireplace whether on or off. It does warm the room and will take the edge off our otherwise cold home this winter. Overall I'm pleased with the product, but suggest you strongly consider the infrared units if your focus is warmth and efficiency, and not looks"

Sean D | SC

Just Right

"Use the fireplace as a decorative---and very realistic---addition to a small park model home in the mountains. I removed some radio equipment in a corner cabinate and made a simulated fireplace out of it. Only problem was with remote. It will not turn the unit on; however, if I push the "Flame Control" button it will turn the unit on. The remote will turn the unit off and control heat on-off as well."

Milt | Overgaard AZ

product good shipping quick

"I bought this to put in a bis wood burning fire place was the only unit we found small enough to fit perfectly. Received exactly the day it was to be here and in good condition this product was more then we had expected"

jbp | ontario, canada

This is better than the real thing!!

"I bought this to replace a ventless gas fireplace that I never used due to the smell. I was so excited to see how easy this was to install and the warmth that it produces is amazing. Great product for the price and features!"

Nice and cozy | Maryland

Great ambience

"We use this product to heat up the living room in the morning and then, occasionally throughout the day. It heats up quickly and is an attractive addition to our living room."

Mary Ellen | Franklinton, NC

Perfect Fit for Our Small Fireplace

"I read reviews online before ordering this and they were so positive, that I ordered one, and have been thrilled with our purchase ever since it was delivered. It came just as we had our first cold spell of the season, and how delighted I was to see the hearth lit up. This is everything it is advertised to be, and a real bargain for the quality. It was delivered very quickly, and easily set up. It is easy to operate with or without the heat. We use it both ways."

Grammy M | Fredericksburg, TX


"Creates nice atmosphere and provides extra localized heating."

Mark | Waxhaw NC

Great Product!

"We are using this as a fireplace insert in an old non-functioning fireplace. My husband really likes the look of the flame, very realistic. He was sceptical before the unit arrived. The whole unit itself is attractive & realistic. Warms our living room/dining area quickly & quietly."

KatyDid | Grand Junction, CO

fine flame and heat

"great customer service problem with remote was handled professionally"

Fast Eddie | berkshire county Mass

great if you can't have a real fire

"I'm renting an old house with two fireplaces - the chimneys are unsafe for real fires,so the electric logs are a good alternative. Viewed through the firescreens, the flames look realistic"

Sheltie mom | CT

Well worth the money

"We purchased this to replace gas in our fireplace,puts out more heat in the room than the gas,with the gas you loose a lot of heat out the chimney with the electric logs the heat is out more in the room.The price was great."

Jackie | Mt.Sterling,Ky.

I would recomend this product

"We remodel our wood fireplace with this electric firebox and we love it. We use it at night when we are relaxing and to warm up the living room at the same time in the winter,or we just turn it on because we love to watch the dancing flame and the red coals it's very relaxing. Looks so real. We would buy it again."

Pat & Jack | Peoria, AZ

Quick free shipping, great product!

"Great Fireplace for the money. There are levels of brightness - which are a great idea. The heat really works well to take the chill away. Overall I was forced to return only because it did not fit correctly in the brick oven I have. I would definitely recommend this product!"

Laurie | Brick, New Jersey

What's not to LOVE!

"I bought this insert to use in a gell fireplace that I have had in my living room for a number of years. I have two small electic stoves, in my dining room and bedroom, that I love, and with the ever increasing price of the gel fuel, I thought about replacing the living room unit. I hated to get rid of the mantle though; it is really beautiful and fits in the room so well. I checked out the dimensions of the Duraflame 20" insert, and found it would fit. Well, not only does it fit, it looks spectacular, and because of the fact that it is so quick and easy to use, I find that I light it so much more than I ever used the gel fire. I am truly thrilled with the purchase!"

David | Hartsville PA.

I would tell all my friends how great it

"I got it real fast, the service was real good, easy to set up I love it."

bebe | pasadena tx

Beautiful Heat

"It is so realistic looking that our friend couldn't believe it wasn't real and best of all no mess!"

Dee | Illinois

realistic, rich looking

"Love how realistic it looks. We had a gas fireplace that scared us. We have lived in our home three years. Now we can enjoy our fireplace. The flames look real and the logs glow beautifully. Great amount of heat and fan not loud. Not one con. Must buy!"

happy10 | ohio


"Lightning fast delivery. Supremely easy to put into service. From ten feet away, in a darkened room, it would be very difficult, indeed to tell these "flames" from the real thing, except, perhaps for the lack of crackle. Before buying, I'd read all the reviews. This insert far exceeds all my expectations. It takes the chill off a 20'x20' room with a cathedral ceiling easily. I would definitely recommend this to anyone who want an electric insert."

Fireplace Lover | Springboro Ohio

I like it

"I like it it did heat my living room up and its much better than wood. I will use it all winter. very nice for the price you cant ask for more"

Nicole | Pa

I would buy this product again

"My husband and I love it. It really looks beautiful. Thank you so much."

Brenda Wallis | Euless, Texas

impressed so far

"The application that the fireplace is to be used is decorative only. Used in a Christmas setting at work where the HEAT function will not/cannot be used. I do wish it came with a realistic sounding crackling sound, but satisfied with overall general appearance. Won't know how realistically it performs until my setting has been created."

TeddyBlue | Billings, MT

Great Look but Not Bright Enough

"Love this to replace shlepping wood for a cozy fire. Realistic but would like to see it better from the side or further away."

Pinky | North Bay, CA

Why didnt I do this sooner?!

"I dont know why it took me so long to realize that I could purchase an electric fireplace insert for my unworking fireplace. I could have been enjoying it for years! But I have one now and I love it! The look is realistic and adds the comfort and warmth that a real fireplace does but without all of the messy clean up. It came right out of the box fully assembled. Just plug it in and start enjoying the new insert!"

Nin | Knoxville, TN

This fireplace insert is perfect!

"My husband and I are so delighted with this product! It looks realistic and is easy to operate. We like the remote, though I thought at first that we wouldn't be using it."

Red | Tallahassee, Florida

Fits bill perfectly

"After 43 years of using an open Franklin wood fireplace we converted to the Duraflame insert. Looks great,very realistic and best of all, no more messy wood to cut and store ."

Heavenly Ghost | Cambridge Narrows, New Brunswidk




Excellent purchase !

"Thought about this for quite some time - we had an UNVENTED unit in our firepalce that WE found to be UNSAFE and downright SCARY ! I shut-off the gas, capped the pipe, removed the Gas unit and ordered this Duraflame Insert as a replacement, and it is PERFECT - all that we expected, and several of our neighbors have seen it and will probably make a similar decision !"

N/A | Charleston, SC area

Love it!

"Perfect finishing touch for our reclaimed 1922 Arts & Crafts style brick fireplace that a previous owner tried to modernize by covering the whole thing in plaster."

Jazzerciser | Chicago, IL

A Welcome Addition to our Livingroom

"We use the fireplace to help alleviate the early morning and late night chill from the air in our living room. The unit looks great and we've received many complements about it's realistic appearence. It more than exceeded our expectations. [...]"

Len | Denver, CO

Quality at its best for the price.

"Will take place of wood, with less clean up and no wood to carry. Unit will still put out heat and can also supplement the furnace."

N/A | Marshalltoiwn, Ia.

Very pleased with this product

"We are very pleased with the simple design and easy remote. For an electric fireplace, we were impressed with the flame effect and the heater feature was a nice extra."

Gates | New Jersey

Love it! Love it! Love it!

"My Duraflame insert is attractive and realistic. I love that you can set the flame and log level to your own mood level."

C The Light | Stockton, California

Better then expected.

"Easy to install. fits and looks perfect for my installation. The 6' cord was long enough. Not being used for heating, just looks."

Wayne | Tampa Fla.

"Best product I've ever invested in"

"This is supplemental heat; it truly is helping me save on my fuel oil bills.The ONLY problem I have, is that I wish I had purchased it sooner....I am a happy camper!"

Bj | Stroudsburg, PA

More Than Expected

"[...] It fit perfectly in our existing wood burning fireplace. The realistic flames and embers have fooled everyone who has seen it. The second day we used it the morning temp was 42 degrees. On the low heat setting, it took the chill off the room within minutes. We love the fact that it can be used with or without heat. I love the fact that there will be no more ashes, dust or smell of wood burning. We both suffer from allergies and this is a real plus for us. I would recommend this product to anyone."

lakelady artist | Marble Falls, Texas

It looks exactly as pictured

"We placed it in our existing fire place. We have glass doors at the opening. It definitely sets for romantic atmosphere. Not much heat. If atmosphere is what you desire, this is a great product!"

loves a warm fireplace | Virginia Beach, Virginia

It's what I was looking for.

"This product allows my wife and I to use our fireplace without all of the problems with obtaining, transporting, storing, and carrying logs. The insert is very safe. There are no clean up worries. There are no problems with smoke. The insert would be perfect if it emitted a bit more heat."

Captain Physics | Friendswood, Texas

Just as advertised!

"It was easy to install, looks very realistic, and it gives you the cozy feeling of a real fire, we had electric logs before without heat, but this one is better and feels like the real thing!"

Jorge | TN

We love the look

"We purchased it mainly for looks, but wish it gave off more heat."

JM | Jacksonville, FL

Wonderful Product

"I live in Florida and this product is perfect for removing the morning chill in my 14X20 living room area. We get many chilly 40 and 50 days in the winter and this unit seems to make the house comfortable without using my baseboard heat. I do wish it produced a little more heat but I like it anyway. It's actually quite addicting. I use it daily. I live in a small home and the insert will keep it comfortable until it gets below 45 degrees. Definitely energy saving for me. If the insert should quit, I will have another just like it. I love it!!"

Ary | Jacksonville, Florida

Worth Twice the Price

"Safer and cleaner than using real wood or other flammable products. This is a wonderful addition to any room. I did all the research and this insert is everything the manufacturer claims. If I had more than one fireplace, I'd buy an insert for each one. Provides enough heat to sufficiently warm 750 square foot condo. The flame and glowing logs create a warm and cozy atmosphere in any room. This is a fabulous product and worth every penny!"

Cozy | Fort Worth, Texas

Happy with Fireplace

"Have you noticed all the electric flames on tv? One in particular is the Stephen Colbert Report."

Momcat | Fort Worth, TX

I Love It

"Wanted to install a gas log fireplace. Installer said flu too small. Albuquerque says no ventless gas fireplaces. Then I found this baby on line. It really does keep the livingroom warmer than the other rooms. Great for when we watch tv in the evening. Fan is pretty quiet. The style fits well into our 50 year old house. Flames and coals look very real."

Goodcats | Albuquerque, NM

I like it - works as discribed

"We have a small fireplace that never worked well with wood. This product is great - provides heat - looks nice and no mess to clean up."

RickPick | Allen Texas

It's perfect

"I'd like for it to provide more heat than it does, but it's perfect for my condo. Recommended more for the visuals than for a heat source."

JGregR | Chicago, IL

I would buy this product again

"I am very happy I got it and would it again. Hope this help you."

DJS | Evans,GA.


"Love it!!! My husband and I have thoroughly enjoyed the decorative addition the fireplace has given the room. It is amazing how clicking one button on the remote changes the character of the room immediately. My personal preference would be to have more heat come off of the unit. But, as I told my husband, this was the best money I've spent all year!"

Love it!!! | Nashville, TN

Love our logs

"We love our electric logs. The heater brings the temp up 2 degrees in our living room. We have our themostate set at 70. I also like the fact that we can still have flames without heat."

kaja | Columbus Oh

This is the best

"We use ours in the living room to help take the chill off and also for looks of a fire in the firer place, The size and everything about it fit the fireplace we already have. It is a artifishell fire place also. We live in a mobile home and we are so pleased with our firer place."

cob | Cathlamet Washington

Love it!

"I live in New Orleans and use it for ambience and occasional heating of a small living room. I love the realistic look and the multiple settings. I bought one for my elderly father who cannot make wood fires any more. He absolutely loves it, too. There is nothing I don't like about it."

Honey Bunny | New Orleans, LA

Great for a small space

"Happy with the purchase"

ct yankee | fairfield ct

A Rough Winter, gave me warmth

"Come home from work, click it on, no need to turn up the thermostat... gives the room a warm ambiance... fooled some friends thinking it was real... easiest set-up... haven't found any cons this winter."

Barbara | Braintree, MA

duraflame 20" Electric Fireplace Insert

"Great Product."

BigO | Golden Valley, AZ

Outstanding insert, Buy it!

"Very nice insert, more than satisfied and would purchase again. Fits like a glove in my fireplace."

Bob | Seguin, TX

No Mess Fireplace with all the benefits!

"We have one in the livingroom to enjoy on those cold evenings or just when we want atmosphere. The one in the master bedroom is there for those evenings of reading in bed. Wonderful, easy and no clean up. We love them!"

Nancylrags | Kerrville, TX

I have enjoyed my new Electric Fireplace

"I am so happy with my new fireplace. I bought it for the atmosphere and not so much for the heat. I haven't been disappointed."

capricorn | Waycross, GA

Great product with fast shipment!

"This product works perfectly as a replacement for a decorative fireplace that we had purchased years ago. That fireplace came with a log set with no heat. This smaller version of the product fit perfectly in our decorative fireplace. The flame is pretty realistic and the heat/blower adds another heat source to the room for our little ones to keep warm while they play. For the price you can't beat it. My mother-in-law now wants one for a larger fireplace at her house that she hasn't used for years."

Living on DI | Tampa, Florida

Just didn't produce the heat I had hoped

"This unit is very easy to install & looks great. I have a small den & really thought it would heat this area but sadly it didn't. I was very disappointed since my den is about 300sq. ft. Even with the door closed it was still cold. After seeing my unit my neighbor changed her decision about buying one."

Grandma | Hickory, NC

I'm pleased with Duraflame electric log

"light weight"

Mars | Clovis, CA

All the ambiance without the hassle.

"We are very pleased with the log insert. From a distance (say over 4 feet away), it looks very realistic in our soot-darkened fireplace. The heater draws some amps, so we are not able to run it at the same time as our TV/sound system without tripping a breaker. But, we'll find another circuit to tie into - a minor inconvenience and no fault of the log insert. We love it."

Fonixreader | Texas

Good Product

"This is the most realistic flame/fireplace insert. No screen so it reflects off the back wall instead of a black screen. Just plugs in! Six different levels of flame, even. Optional heater, if desired."

Rose | Los Angeles, CA

Awesome product

"This fireplace insert has transformed my fireplace from a waste of space to a warm eyecatching focal point of my family room."

Malarkey | Bonifay, Fl

Duraflame 20 inch electric fireplace ins

"We have a family room with a non vented brick fireplace. We have had a gas log that we felt was dangerous and an electric fireplace from another manufacturer that was inferior. We ordered the Duraflame log and could not be happier. It fits perfectly in the fireplace, looks great and provides the supplemental heat we needed. We highly recommend this product."

Kellys from Philadelphia | Philadelphia Pennsylvania

More than worth the cost.

"This is perfect for those that own a fireplace, but never want to start a fire in it. It is attractive, but what makes it realistic is the multiple choices of flame types.It really looks like you have an actual fire burning. I'm really happy with it."

Tom | Jacksonville, Fl.




Very Pleased

"We have a family room (14 X 20) that has a wood burning fireplace. When we replaced our roof 10 years ago, we removed the outside chimney with the intention of installing a gas insert. I bought my daughter an electric fireplace for Christmas and was so impressed with it, I started researching electric inserts. The Duraflame insert met all my expectations. It did not seem to put out much heat, but when I let it run for about an hour, it took the chill off the room nicely (this is traditionally a chilly room), and I was very pleased. So far, I see no drawbacks except hiding the cord."

Riverlady | Alexandria Bay, NY

Far surpassed my expectations!

"My husband was very skeptical about buying an electric log because he was convinced it would look very fake. Our neighborhood doesn't offer gas and I refused to burn real wood in our fireplace because of the mess. After asking for one for Christmas for six years and never getting one, I decided to treat myself.[...] This fireplace totally exceeds any expectations that we had. Can't believe we waited so long to get one. The log's glow is realistic, the flame is realistic, and no one realizes that it's not a real fire. It's turned that dark black hole in the corner of the living room into an inviting ambiance and made our living room feel so much more relaxing and comfortable. We only wish we had a fireplace in our bedroom now! We don't use the heat at all so I can't attest to it, as the fireplace is strictly for looks. I can say without a doubt that this is the most well-spent purchase we've ever made."

Brenda | Lockhart, TX.

A great find!!!

"The fireplace is an attractive alternative to an open flame. It is ideal for apartments and condominiums where gas logs and wood burning fireplaces are not allowed. It is also a solution for people who don't want the mess and fuss of building a wood fire."

Ann | Memphis, TN

Great Fireplace!!!

"We bought this fireplace to fit into an existing gas fireplace. The vented gas fireplace was drafty and cold, so we converted it to electric. This fireplace is perfect! It looks great, and give out just enough heat to warm our feet when we sit in front of it. The flames are great looking, and even when it's not on, it looks real. Highly recommend this for smaller fireplaces and zone heating!"

Missouri Shopper | Columbia, MO

No wood to haul, no cleanup!

"We like the instant on/off feature. There is no wood to carry, no fumes to smell, and no cleanup necessary. We are very pleased with this product."

Opa, the grandpa | Calhoun, Georgia

Great looking and love the remote

"Setup easy, realistic looking flame, and warmed up the room. Love the remote feature. Would definitely recommend for supplement heat. Look very good in fireplace. We live in Fla so this was way better than burning wood and the mess of cleanup."

Flagator | Jacksonille, FL

Instant ambience!

"This enabled us to use a fireplace that had sat idle for 20 years due to a faulty flu that would be expensive to repair. Also no air pollution and dirt. This added a lot of visual as well as actual warmth to our small family room. Love it! (It's fun too to click it on and off from the couch,)"

Yogini Barb | Lake Saint Louis, MO

Excellent product...better than pictures

"My only problem was the measurements. I did measure the front of the firebox and did not realize it was much smaller in the rear. I was not able to put this into the insert and had to pull it out. We are not using it anymore due to purchasing a ductless mini system. However we wanted the ambiance and no fire hazard. This was our thoughts when we purchased it. Once the Buck stove insert was removed, the unit fit in nicely. We cleaned and painted the inside flat black and got a set of brass/glass doors for the opening. Now we open it for the ambiance, have the flue closed tight and enjoy the show. This is the second product we have purchased and it is a great product with realistic flames. We have exactly what we want now in a safe and hassle free fireplace insert."

sbhd | aiken sc

Great Product

"Wow, I was really suprised when I got this. I wasn't expecting much because of the low price, but I was pleasantly suprised. I am using this in our 800 sq ft basement and it heats it perfectly. It is attractive and fits in my fire place just fine. I replaced a vent free gas log set because of safety. I don't feel safe with gas. This insert was the perfect replacement. It looks awesome, the flames look real, and it gives off enough heat to keep us warm. Installation was easy - right out of the box and into the firebox. Just plug it in and it was instant heat."

Bill | Westland, MI

little magic

"great price easy setup looks great"

bo | wv

Love it!

"I'm really enjoying watching the flames dancing in my fireplace without toting logs. Great product."

kitty-metoo | san luis obispo. ca

We like it!

"It resolved for us the problem of dealing with sterno. Nice to have a fireplace that's easily used, makes living room very comfy."

Barb. | Oceanside, CA

Smiles all around!!

"It gave us back a room that was often too chilly to enjoy certain times of the year. We had an old unusable gas fireplace that converted in a snap to hold this electric log. Everyone is enjoying having a fireplace again -- even the cats are picking out nooks to get the most heat. Not a negative thing comes to mind! I wish some other parts of the house had similar setups!"

Dawn | Whittier, CA

Works great just in time for the cold.

"Works great. No complaints."

Beck | Edwardsville, IL

Fantastic...Looks Real...

"Delivered as promised. Warms the ambiance of the room. Realistic looking flame & logs. Nice size for kiva fireplaces."

Kate | Taos, NM

Nicer than an unused fireplace

"I bought this set-up for looks. I knew from the reviews that this type of log set-up was not going to be a great heat source. Although the flames are not like the "real thing" they have a nice look to them. A big plus is no clean up after use. The logs look nice in the once rarely used fireplace which now can be used at the touch of a remote."

Dragonflys215 | MA

Much better than expected

"When first looking for a fireplace insert we found that the choices were limited. The Duraflame was the only one that had a random, i.e. realistic, looking log placement. Most inserts look too fake, simply because the log placements are too contrived for a real fireplace. One concern that was a gamble was the size of the unit. our fireplace is quite wide at front, and we were afraid the unit would look too tiny. However, once installed, the unit looks quite at home. The flame is very realistic on the back wall from any angle although you might need to clean your back wall to make it whiter if it is covered with too much soot. Another ideal feature is that the LED lighting takes little power and generates little if any noticeable heat. This is perfect if we want to run the unit behind the glass doors when closed. Of course the doors need to be opened to allow the forced air to come out the front in heat mode. One noticeable, but not big, issue is that the LED light levels don't change much at the different settings. Maybe the controller is for incandescent lamps and needs to be updated for LEDs? Heat mode works quite well with more than enough power to heat a small ~300 sq.ft. room. We haven't turned the thermostat up all the way yet. One negative could be that the unit is a little noisy up close, probably the motor that turns the reflecting mirrors that generate the flame effects. It's not too noisy at a reasonable distance and actually goes away somewhat after running for a while. Overall it is a great unit and highly recommended. We also added the battery powered fire crackle sound generator sold here to add that little extra."

Paul | Texas

Was the Perfect Fit!!!

"This unit allowed my family to have the look of a real fire place without the mess and danger of fire. Further it gives supplemental heat to a large vaulted ceiling room."

Jeff | Muncie, IN

would recommend this

"works great"

Pink | Milford, MA

One of my new favorite things

"I have a heated and airconditioned porch room, however, its about 10 degrees cooler then my other rooms during the winter. My computer is in this room and I already had an very pretty fireplace I bought at a garage sale. It did not have logs and when I saw the duraflame logs and heater, my decision was made. It is easy to install, just plug it in. The design is quite nice and it makes spending time on the porch very enjoyable. My grandchildren love the flame and was safe for them to hang their Christmas stockings."

Panchita | Long Island, New York

Perfect to make an evening feel cozy

"We bought this insert before the Christmas season. It is a perfect fit to replace the grate in the fireplace in the living room of the home we bought last spring. We didn't want to mess around with wood and ashes (or convert it to gas) but wanted to capitalize on the atmosphere a fireplace can give. It was more than simple to install: just remove from packaging, set in fireplace, and plug in. When it's turned on, both my husband and I could swear that it feels warmer in the room -- only the flames, without the heater running! When we've felt an actual chill and turned the heater on, it has warmed the air enough to keep the furnace from turning on. Over the holidays it gave a picture-perfect atmosphere to our living room and otherwise makes evenings cozy, even when not running the heater. We thought the flames were okay when we first installed it but found that after we placed it as far back as it will go in the fireplace, the flames look most realistic. The changing "glow" of the embers helps the realism, too. We almost don't notice the cord running out of the fireplace to the outlet on the wall. When we're relaxing in the evening, my husband will often look over at the fireplace and say, "That's the best thing [that we're bought for our new home]." We "show it off" to neighbors and friends as often as we can!"

off47th | Grand Forks, ND

Love this product

"I live in an apartment w/working small corner fireplace which I had never used. This item fits perfectly, looks good, additional heat keeps furnace from running all time. Love it!! Didn't get any paperwork from dealer where I purchased this. Would like to get a copy of operating directions in case I need them in future."

Mary P. | Oak Ridge, TN


"This product is GREAT! We have a pretty good sized living room with a big fireplace. We went back and forth on hooking up gas or going electric. We were looking at electric stoves at first and then came across this. We saw the video of it and we were sold. It arrived pretty quickly. We took it out, plugged it in, put it in our fireplace and turned it on. That is as easy as it gets for a fireplace. The heat is pretty good. Should not be used as the sole source of heat but, when we want the room to be nice and warm and cozy this does the job! The flame is great and it has different settings so you can find one that looks the most "realistic" in your home. It projects off the back of your fireplace and I think it looks pretty darn good! This was an excellent buy for us and a great find! The best part about this is I do not have to worry about my small children or dogs getting near it. A+"

Brandy the Homeowner | Virginia

wouldbuy again

"I live in mobile home and it heats my living area great.the only thing that I would change about it is the flame,I would perfer more realistic like the electric flame.Other than that its great."

T big red | prattville,al

Just in time for Christmas

"Very pleased with this electric fireplace, more than expected. The way that the flames reflect on the back of the wall in the fireplace gives it a realistic look."

Turks | Clemmons, NC

This is the best purchase I ever made.

"I love this and it is so realistic. I was able to use it through the Christmas season when we were in a no-burn period for my wood burning fireplace. Also, I used it for supplemental heat for our chilly Arizona mornings in December and January. I have recommended to to many others already. Great product and I couldn't be happier with it."

Bev | Mesa, Arizona

Love it! Recommend for small spaces

"Like to have look and feel of real fire without the mess (preparation and clean-up). One simple push of the remote. It's great!"

Krish | Evansville, IN

More than I expected!

"We are so impressed how simple to install, easy to use with remote and give off little heat which is great for a small living area. We told our neighbor about it and we have ordered her one [...]. She had gas and is afraid of it, now she is happy to get electric."

Laura, the knitter | Foley, AL.

Nice gift for my parents...

"Bought this for my elderly parents, great because they like to have a fire and now they don't have to clean out the fireplace and it does warm the room. It does look like a real fire is burning."

Dee | Houma, LA


"Gift for my daughter. She was very pleased. looks very attractive in her fireplace."

april | north carolina

great looking

"Realistic glowing logs and flames. Looks great especially with a screen. Gives as much heat as expected--probably will not do a large room but I have a cozy sitting area in front of the fireplace and it stays comfortably warm."

Joy | Crowville, LA

Nice realistic look

"This log set looks realistic. I love the flame-like reflections on the back of my fireplace."

DEP | Wimberley, TX

I would buy this product again and again

"Thanks for a wonderful fireplace...we are enjoying this very much...This was a great Christmas present to myself."

Lynda | Memphis, TN

Awesome Fireplace!

"We bought this for our bedroom; we have a faux fireplace opening we always put candles in. When we saw this on line we thought we give it a try. Not only is it a good heat source it's also very realistic and adds a nice touch to our bedroom. Very please!"

Col Sam | Alpena Michigan

Pleased and Easy

"The DuraFlame [...]easily installed and looks great in a small fireplace. Wish we would have ordered a larger one in the same design. It puts out enough heat for a small room but we bought this model because with thought it would be safer with our grandbaby around. I wouldn't use this model if you want to heat a large room but the look of it in our fireplace give our large room a very nice atmosphere. We are very pleased."

Candi | West Virginia

Great gift

"Use it in a wood burning fireplace that we don't use. We do not have gas, so we couldn't easily convert. Easy to set up, attractive flame. Doesn't produce as much heat as I expected."

KC | So. Arizona

Works like a charm

"used in den fireplace instead of gas logs.Does not need to be vented like some gas logs.[...]"

June bug | Williston,S.C.

Comforting flames to nap by

"Flame and ember flicker adjustments are so realistic that my family thought we had installed gas logs -- easy to conceal cord. No longer need to adjust thermostat and heat large zone while reading in room with this unit -- and napping by these "flames" on a cold winter day is beyond belief. Could not be more pleased."

Warm and Cozy | Thurmont, MD

Very realistic, good supplemental heat

"We purchased this unit to replace the gel cans for our decorative fireplace. Looks great, easy to set up and noticed right away how much warmth was provided. Took away the chill. My husband likes it for the economic value, I love it for the ambiance and warmth! Very satisfied! [...]"

cozy kack | Sister Bay, WI

Excellent effect but......

"We like the Duraflame unit. It seems to have been designed well in the fireplace effects department. However, our unit began making a somewhat annoying low pitch rumble around three days after we installed it. If the room is quiet the noise coming from the unit is unacceptable. I will probably be contacting Duraflame for some warranty service for the noise."

MacStuf | North Carolina

We were delighted !

"have 2 story house, therefore lower floor not as warm as upstairs. the fireplace logs gave just the right amount of heat to supplement heat downstairs. Was so easy to install. Does need to be on separate circuit from other electrical appliances, etc. very attractive design, was very decorative during christmas. A good deal!"

Gayle | longview, texas

Great Log Set - Realistic from All Sides

"Very easy to set up. We just dropped it into the fireplace, plugged it in, and we were off. Decent flames, strong space heater - a very nice kit and an overall great value."

Matt | Pennsylvania

What a Great Unit!

"A beautiful flame, design and heater. What more could you ask for? The unit is sturdy and stylish and easy to set-up."

Al | Lewes, DE

Can finally use fireplace again

"We had written off our ventless gas free fireplace because of the spell it produced when on. Then we found this which was a perfect solution. You have to do a double take to know it is not real."

Back in business | Michigan

We LOVE it!

"We love it! We have a small fireplace and the unit fits perfectly. The fireplace warms our family room in about an hour (about 400 sf which opens right into the kitchen so the heat isn't contained to the room). We went with electric when we learned the cost to convert our wood burning fireplace to gas was over $2000 plus gas (at $3 a gallon). The electric unit is far more safe than an open flame from either gas or wood. We can turn it on and leave the room without worrying. We have a fire when we want it and shut it off when we are done. We even leave it running overnight on really cold nights for the old cat who sleeps in front of the fireplace. The fire is the most realistic of the small units and appears just like the real thing until you touch it or pick it up and find how light it is. We love this unit!!!!"

Sunny | Central Florida

Fits my requirements

"It is a good producg"

Desi | Hampton, Virginia

Works great

"Works great a a supplemental heat source."

Cin | Dayton, Ohio

One of the best purchases I ever made.

"We never use our fireplace because one of our cats set his tail on fire several years ago. This unit gives us the look and feel of a real fire and we absolutely LOVE IT!!!!! I particularly love the fact that when we are done for the evening....we can just turn it off and we don't have to worry about it. I have NOTHING negative to say about this product. I consider it one of the best purchases I have ever made and have recommended it to many friends. Thank You!"

LH , Careful Shopper | Centereach, NY

Is it real?

"Used it during the Christmas Holidays for the first time and guest could not believe it was not a real working fireplace. We've had other before that just looked fake. But not this one. The heating factor saved us on our heating bills too."

Happy Ricky | Jonesboro, AR

Duraflame 20" Electric Fireplace Log Set

"Using as a Decorativre Fireplace Insert and supplemental heat source. I really like the remote control feature. Unit is thermostacially controlled and will shut on and off"

Dan | Manchester KY

Perfect product for our need

"We searched our local stores for an electric fireplace before searching the internet to find one that would fit our space. Our chimney is 25 years old - we did not trust burning logs again this winter. This flame is quite realistic compared to a real flame and there are no ashes to shovel. We burn our fireplace for warmth as well as ambiance -- this Duraflame fireplace is both."

Pat and Bill | Jacksonville, FL

Happy customer

"this was bought for a Christmas present and the person I bought it for loves it, it really serves the purpose for which she needed, it looks pretty and real, it heats very well, we all like it."

Gwen the farmers wife | Metamora, Il.

Great electric insert

"This fireplace fits exactley where I wanted it to and it heats up the room we have it placed in."

Kyle | Regina, SK

great product for a small room

"this would be great for a small area, it has an attractive appearances. it didnot heat as effectively as we were expecting, so we are returning if for abigger unit. [...]"

lollie | ft worth,tx

I would recommend this product

"I purchased this fireplace insert because I did not want to burn wood in my fireplace. My fireplace is small and this product is the exact size I needed. Although the flame is not as realistic as some I have seen it is attractive and it heats the room that I use it in. The room is 14X24 with a small hallway offset. We can turn our thermostat down and close the room off and it stays nice and warm in the room. It is very easy to install. Just open the box,set it in the fireplace, plug it in and turn it on. I am very satisfied and would recommend it for a single room."

Linda Fowler | Southeast Texas

No surprise. Just what i wanted.

"[...] Works great, knowing it was not going to replace my FAU. Perfect size for the fireplace box."

denny | Oceanside Ca.


"This was a Christmas gift for our Mother who is on oxygen and is afraid to use her real fireplace as much as she'd like. She is thrilled with the realistic flames and the amount of heat the logs put out. It was a great gift at a great price!"

Kat | Springfield, VA

Love it!

"I use the electric log set in a decorative fireplace. The look of it and the size of it are great. Measurments are great for smaller fireplaces. The heat is about the same as a small space heater. The flames look real. It adds a nice cozy feel to any room. We just love it. I would buy another one."

tigs | Goodrich, MI

Excellent fireplace insert

"Very, very satisfied with this insert. It heats our living room, and looks so realistic that my wife found a piece of paper lying on the floor, and threw it in the "fireplace" to burn it. It supplements our central heat very well, and we stay comfortable even as the central heat runs less."

GlennPB | Finksburg, MD

Fits Perfect!

"Looked everywhere for an insert that was less than 18" tall. My fireplace space had lots of room in depth and width but this is the only model of anything that I could find that would fit and it does so, perfectly. It acts like a space heater but takes the chill out of the room making it feel warm & cozy. It plugs into 110 current & transports easily. Exactly what I was looking for."

Shastanightowl | Shasta Lake, CA

well worth it!

"Excellent price and it finishes my custom fireplace perfect! So many comments on how real it looks and about the amount of heat it gives off for such a small heater! Well worth the money!"

danny | Staten Island, NY

Better than expected!

"This unit was much better than I expected. It was simple to install. There was NO setup other than putting the batteries into the remote. I put it into a Gel fireplace, it fit into the opening although I did have to remove the front metal grate on the fireplace to get it into the unit. The flame looks nice against the back and the glowing embers are very nice. They actually glow at varying degrees throughout the cycle. The heater works very well also. Keeps the room nice and toasty as a supplemental heat source. We use it for it's decorative effect more than for heat."

Bill R. | Taftville, CT


"The unit was very easy to install. If you want to heat up a room it better be a small room. It does have a realistic flame. [...]"

out [$] | NY

This product is better than fire.

"You can easily look and think it is real."

zerg | Bloomfield, CT

Great product [...]

"We LOVE this insert & have many compliments about it's ambiance. Just perfect for the times Florida gets a cold spell. [...]Setup was easy. Totally pleased."

Nancy | Florida

Great Insert for limited space hearths!

"I bought this unit to go into my existing fireplace that has limited hearth space. Kudos to the site for giving accurate measurements. I am fortunate enough to have an outlet below the fireplace that used to operate the fan so it made installation even easier. I was up and running in less than 10 minutes.The look is very nice and has a plethora of visual settings. It gives a decent amount of heat for its small size. When the heat is off in the house it takes the chill out of the family room which is nice up here in Syracuse, NY where winter has definately arrived! I wish it was more powerful but given its small size it does great for what I ask it to do. It runs quietly and can't be heard over normal TV volume. My plasma TV sits above it and feels no ill effects from the heat being pushed out below. The fan for this unit is on the bottom and far enough away.This unit has allowed us to use the space where in the past we hadn't had anything. We looked at converting our fireplace to gas but that was going to cost in excess of $1200.00. For [$] we have something we use and enjoy every cold day. (Which right now is everyday)"

Ed | Syracuse, NY

What I expected

"I got what I expected..came fast..size I needed for narrow fake fireplace...not much heat but in a large room so expected that also..but it helps to take chill off window area and looks cozy......"

Frosty | Northern, MN

Product that produces

"Remote control works great"

Jay | May,Texas

I think the log set i purchased is great

"I use it to help heat my den."

Harold Big H | Herrin, Il.

Elecctric Fikreplace Insert

"I had my contractor install this into my exsisting fireplace. He said it was easy to install and he hooked it up directly into the electrical system, hence no need to use an existing outlet. The unit looks realistic, does heat the room (Den) somewhat, which is nice on particularly cold days. I would not use this as an 'only' heat source. It has only been installed for two days, but at this time I'm pleased with the looks and performance. Thank You. Betty"

Betty | DeFuniak Springs, FL

no dust,all enjoyment

"great for mood in the room,adds heat but not a lot,we leave it heat non-stop,as it does not have a thermostat.This makes sense in this Florida home where the wood burning fireplace was a little too much work to be practical.Would buy again for the atmosphere."

nicknack | Orlando Fla.


"We put it in our living room fireplace. Works "Great"!! It is hard to believe how this little heater warms the room. Easy to install,just out of the box and into the fireplace. We love it !!!!"

Santa | Dallas Tx.

I LOVE my new fireplace insert!!!

"The Duraflame fireplace insert is a Great addition to the ambiance and coziness of our seashore cottage. There were cold spots and the insert warms up the living room and evens out the distribution of heat. We love to sit and enjoy the glowing logs and flames. The best thing about it is there are no messy logs and black residue from the logs. I find no disadvantages to the Duraflame insert and have recommended it to friends and family. I absolutely love it."

Shorelady Sue | Ortley Beach, NJ

"Perfect; greatest imitation fire ever!"

"This is a wonderful and easy to use product. We have small children and enjoy entertaining. Needed something that was simple, yet attractive. We got all that and more!"

OwenAnnieMom | Windsor, CT

We love it!

"We love not having to build a fire, and clean up the mess. We wanted it for ambiance, but got the added benefit of heat. In a few hours, it raises or temp by a couple of degrees."

Judy | Central Valley, CA

Love this Fireplace Insert..............

"Just a perfect size to fit into my gel burning fireplace! My father actually thought I had a gas fireplace installed! It is just beautiful."

Missy | Palmer, PA

looks realistic

"Looks realistic wish you could see flames better"

Babe | Sarasota, FL.

Excellent for apartments

"This product is just right for a small apt fireplace.It adds so much ambiance to my room. I'm a senior lady and it is difficult to carry firewood upstairs, so this is perfect for my needs and for setting a relaxing feel to my home."

bigredq | Bedford, TX

Works great in smaller sized room

"My wife and I bought this insert so we wouldn't have the mess left over from wood. It does what we needed to, but I wouldn't recommend this product if you plan on using it as your primary heat source. We have it in a room approx 500 sq feet, and it has a hard time heating all of it, but does pretty good for aboult half. So if it's really cold, we use other heat sources"

Shaltywalter | Dallas, TX

A Nice Replacement

"I have a wood fireplace in the living room that after many years of having to be cleaned, was becoming a burden. When deciding on this replacement we knew what we were getting, but were still hoping it would be enough coverage heat wise for our living room. It is very good, but not great in regards to a 20x20 room. Nonetheless it was a great deal for the price."

Rizz | Bermuda Dunes, CA

Great for the money

"This is a compact and easy to use insert. Lighting looks like a real flame reflecting off the back of the stonework of the fireplace. Remote is conveinent. However, it does not give off enough heat to warm a room, and you must put your hand inches from the unit to feel the warm air coming out. A good product for those want want to avoid the mess of a real fireplace. Purchase it for ambiance, but not for a heat source."

Savy Shopper | Central, NJ

Good deal

"May not heat well enough in a cold climate. Live in Phoenix area and it works great for our Winter needs. Upside is no more mess and smell from a real fire."

AZ shopper | Glendale, AZ

A very good buy

"From ads, we weren't sure what to expect from this product. We have been pleased with the overall effect. Flames are somewhat realistic. Warms our family room though fan could be stronger. Overall, we would recommend this purchase"

ldavies1199 | Maryland

The easiest thing I did all day!

"I am not good at setting things up...this setup was a breeze! The 20-inch was good because my fireplace is wider at the mantle and then inverted, so it fit perfectly. For this price [...] it would be worth it for the ambiance alone, but then there's also the heat with the nifty remote. [...]"

Nancy from Merrimack | Merrimack NH

I love it

"We just moved to a 2 bedroom condo with a small wood burning fireplace. We have light carpets and I did not want to deal with messy clean up The Duraflame 20" insert is perfect and keeps our 19 x 13 ft.living room toasty warm. Two minutes out of the box it was set up and switched on. I think it is very realistic and looks like a fireplace on a Christmas card. There is nothing better on a chilly morning than picking up the remote, and with the press of a button, being able to enjoy our morning coffee in front of the fire. We are delighted. Worth every penny and more."

Cat Lover | Chandler, AZ

Fire place insert

"VEry nice, especially during this very cold spell, I turn it on during the day and evening and it keeps my living room nice and warm and the heater doesn't come on as much"

Ms Sue | Milton, Fl

Love it, been using everyday.

"I got the electric log set the week after Thanksgiving. I have been using it everyday and am very happy with it. The flame effect is very nice and realistic. The logs are a little too bright orange for me, but that's OK, it is well worth it. The heat is nice and takes the chill out of our cold living room. It runs nice and quiet. I put it in a decorative gel fuel fireplace. The inside of the fireplace was really small only 8.5 inches deep so the electric log set was perfect. The cord does come out the back and takes about another half inch, but I was able to make it work. I found that if you pull the log set away from the back of the fireplace you get a better flame effect. I made a few modifications to my decorative fireplace so I could move the logs out a bit. We are really enjoying it and I would recommend it to anyone."

owlcats | Flint, MI

Beauty and Value

"Adds a beautiful ambiance any time of the year and the heat function is an energy saver for chilly Florida winters. I have even moved it to the bedroom on really cold nights and it keeps the room comfortably warm. Love the remote and variety of settings."

Toasty in FL | Land O' Lakes, FL

Just right

"This is a great fireplace insert. We have an old cone shaped fireplace and this insert fits perfect and looks great."

billybob | Colorado

Excellent Duraflame Fireplace Insert

"[...] It took no time at all to place in the fireplace. The remote control works wonderfully as well. The flames are very realistic and once youhide the plug-in cord everyone thinks that it is a gas conversion unit. We are extremely happy with this product and have no hesitation in recommending it to others who want a realistic look with the exorbitant cost of retrofitting."

Leonard the Sudoku Guy | Regina, Sk, Canada

Best buy on the market. would buy again

"Adds new feature to our living room while doing a great job in providing secondary heat source."

Ranchman | Orange Texas


"When the lights are out the fireplace looks great"

Boonton GrrrL | Boonton Township, NJ

I recommend this product to everyone.

"[...]We use it in our small family room and it is doing a great job. It looks very decorative in our fireplace and we've had several nice comments on it. It is also very easy to operate with the remote and my husband and I are enjoying our fireplace during all this cold weather. [...]"

Grandma Annie | Linn, MO

Great product & great price

"Great looking unit and function as a supplemental heat source. Good price[...]"

The Knicks | New York City, NY

Cord Hidden

"The existing fireplace has a cleanout that is accessed from outside (for the ash of a wood fire). An outdoor electrical extension can be threaded up through the cleanout to connect to the fireplace cord. Voila! No visible cord. Beautiful ambiance."

Mary Mary | Vancouver, WA

Beautiful and energy efficient heater

"I bought this item for my mom as she is up in years and can no longer use the actual fireplace due to her fragility. This item will be given to her as a Christmas present which I am sure she will love."

Vickie | Kingsland, GA

" Very happy with this product"

"I am extremely happy with this electric insert. Looks realistic and gives out sufficiant heat for our living room. [...] installed in probly less than two minutes and have been enjoying it since. I would most definatley recommend this product to anyone."

Hammer | northern saskatchewan

Kitschy, cute, Addams family log set!

"Our fireplace is strictly decorative, since we haven't bothered bringing the chimney up to code. Still, we wanted something that would go with the semi-Gothic, semi-1920s, antiques-filled living room. This log set was perfect, right down to the 1930s-looking stand. Don't expect it to emit a lot of heat, particularly not in a large living room. Are the flames "realistic?" That depends. I didn't buy it for that - I got it because the whole thing looks like something from the Addams family and it works great in our home. But yes, the flames dance happily against the back wall of the fireplace (which isn't very big). If you decide to turn the heat on, it will make some noise. We don't really care about that either. We wanted something "theatrical" and this log set definitely fits the bill!"

Xtine | Hollywood Hills, CA

Everyone LOVES it!!!

"I purchased the Electric Fireplace Insert (vent free with heater)for a faux fireplace that my husband built for use as a Christmas decoration at my work. Everyone loves it! I work in a very old and traditional law firm so it had to be realistic and elegant - it's perfect. Some people have commented that would like to have the same thing at their home. One attorney said that he didn't think we should take it down after Christmas - just change the decoration and leave it year round. I am very pleased and so is everyone here. Thanks for a wonderful product!"

Becky the receptionist | Indianapolis, IN

Exceeded my best expectations

"I received my fireplace insert on Saturday and it far exceeded my expectations. I love it and it is so realistic looking. It is perfect for the chilly Arizona winter mornings. I put it in my existing fireplace that I rarely use because of the mess of a fire. I will use this everyday. I would recommend this to anyone and already have to two who are purchasing it. Thanks for a great product."

bbevansmesa | Mesa, Arizona


"This was a perfect solution for our existing fireplace. We wanted the ambiance, but not the mess of real wood/smoke, not to mention the cost of needed repairs to our flue. The Duraflame insert delivers better than expected. Highly recommended!"

Katyjacks | Ohio

Amazed at the quality

"The fireplace is used a large room area, and provides seconday source of heat, as well as atmosphere, I was amazed at the quality of the fireplace not only in looks, but also in the nice warm heat. It does't feel like elecdtric heat, it is very soothing"

George | Oakley Ca

New Dura flame 20" Electric Insert/Log

"We decided many years ago that our wood burning fireplace was not efficient and was messy. We cleaned out the area and replaced it with a decorative display. The room has always been cooler than the rest of the house, so after seeing an electric log at a friend's home, I searched the internet for options. Our new Duraflame arrived a couple of days ago, opened the box, inserted the set and turned it on. Wow! Easy and quite realistic. It warms the area adequately. My wife and I are very happy with our choice."

Bill | Enumclaw, WA

Love it!

"Great little electric heater. My fireplace is small and I could not remove the smoke shelf. This was the perfect solution! I am thrilled that it works just like it said it would in the online ad. It looks good and works great!"

Kimber a happy winter in | Tucson AZ

Finally found one that fit

"I have an older (30 years) cast iron wood burning stove that I no longer use but wanted to still have the ambiance of a fire and heat in the study..could not find an insert that looked real nor would fit inside the box until I came across the Duraflame Insert...it fit perfect..took less than 5 minutes to set up..the heater blower is very quiet and is more than ample to keep the room nice and warm (380 sq ft)."

Nice and warm | Albuquerque, NM

Buy for looks, not for warmth

"I was very skeptical about how this fireplace insert would look but, to my surprise, behind my ornate, wavy glass and black mesh screen, it looks quite good from four feet or more away. The flame effect reflects off the back of my fireplace (made of relatively light colored fire tiles with only mild smoke discoloration) and is fairly convincing -- much less "fakey" than those more expensive inserts that come with a screen at the back to show flames. However, if you expect to warm a room with this device, forget it. Set at full blast the heater in this unit blows a little warm air about two feet ahead, not beyond. Nevertheless, since my goal in purchasing this unit was to fill an unused fireplace and make the family room look cozier, I am pretty satisfied with it considering the price. I looked at many other units, some much more expensive and they didn't look better."

Lorey | Springfield, VA

I love it!

"I have 3 fireplaces in my townhouse. I didn't want to hassle with firewood, smoke, ashes etc. This is a GREAT solution. [...] looks great, easy hook up, REMOTE control (how cool is that?) - I bought a log set and a "stove" - I am buying another log set (bigger) for the 3rd fireplace. Really, it is great. [...]"

Etex Gal | Northern VA

The picture doesn't do this justice.

"My husband thought I had bought something silly. He was so imipressed he recommended this to friends and two of them bought one."

Mr. Hobie | Hemphill, Texas

High fives for Electric Fireplace Insert

"I really enjoy my new electric fireplace insert. [...]set up was so simple. The only thing better than this product would be a real fire but my health prohibits that. Besides, there is no clean up after an evening of my electric fireplace insert. Thank you for producing a quality product."

Linda | Portgage, Michigan

Glad we bought it!!!!!!!

"Works perfect for us. Looks good and heats good."

None | Redding, CA

Great product, [...]!

"We bought this fireplace as a temporary insert for a condo gas fireplace. We disconnected the gas because it was getting very little use as we are away most of the winter months and it is not needed during summer. Basically it was only used in early spring and late fall. Renting the gas meter for approximately $15.00 a month, weather one used the gas or not, seemed like a senseless expense. (We also have electric baseboard heat.) An electric insert would be far more practical as it could be used any time with or without heat at very little expense and costs nothing when not in use. The Duraflame 20" Log Sets insert looks good even just sitting on the hearth. It's realistic looking flame makes the living room more cosy and there is just enough heat to feel good when setting by the fire reading. We are contemplating removing the gas insert completely in favour of this one."

capnroy | Comox BC

Great product!

"Really pleased with my purchase."

Mary | Connecticut

Great product for the price

"Fits great in my small traditional fireplace."

Cozy Fire | Nashville, TN

works wonderfully!

"Was here in 2 days,so realistic looking.Works great.Very pleased with product.Nanny"

Nanny | maryville,TN

Awesome Fireplace

"Well worth the minimal investment...saw this product in a Big Box Blue and Gray Home Center......the representation was fair....but in my fireplace....5 stars....realistic looking flames! Kudos Duraflame!!!"

Kevin | Hagerstown, MD

just one thing to notice

"[...]We love it! The only thing we noticed is against a white wall it really looked good, set in a used fireplace with a dark background (soot and brick) the look was not as impressive, BUTTT we still love it!"

mom in Maine | Maine

Product lived up to your ad; we are

"We are enjoying your fireplace logs. They give off a very realistic glow and the heater adds to the effect."

nitro bill | Louisville, KY

Perfect solution for empty fireplace

"I use it most often as a source of ambient comfort. It really works. The fireplace flames are delightfully relaxing. Also the heat feature is very helpful in a moderate climate such as the one I live in (Bay Area). I am very happy with my purchase."

Pat | El Cerrito, California

Love it, Love it, Love it!!!

"I bought this for a small fireplace that we used "cans" with and got tired of storing and buying them. We decided to buy this "electric insert" and have been so happy with it. My son-in-law thought it was a real flame. Love the remote control with its functions and it gives off enough heat to warm our family room."

Nanavan | Crown Point, IN

I love it!

"Our gas fireplace insert leaked and was unsafe. Instead of replacing it with another gas insert, we capped the gasline and had an electrical outlet put in under the firebox. I researched online for the best electric log insert for the least money and this it it! We love it. The 'flames' that reflect off the back of the firebox are really cool, and the 'embers' glow too. I pull the fireplace screen together and it looks real behind it. The heat is nice to have to knock the chill off too. We have been using it without the heat on warmer evenings just for the ambiance alone. The remote is awsome too, several options."

Cindy | Bethel Heights, AR

"Great Product"

"We use it in our fireplace as supplement heat and it looks great as well."

Pastor Kyeth | Cherryville, NC

I like it

"I have a small opening for a fireplace and it fits in there nicely. Since the lights flash onto any surface behind it, it looks more realistic than the one that I had in there previously. I like it."

CJ | Pittsburgh, PA

Pretty Good -especially at night

"This fire place looks gorgeous at night. It looks best to me when the flame setting is low. It's ok in the day time, but looks best at night. It doesn't put out a lot of heat though. That would be my one complaint. But it's so nice to have a ready made fire with the flick of a switch and to have the atmosphere without the mess. It means I use my fireplace a whole lot more."

hockeygirl | Florida

Flame and Log affect nice!

"when flame running a little noisy. heat ok"

gilbert | Illinois


"[...] Easy to set up in 2 minutes - we have a fireplace insert, and this fit just fine. Looks great!"

Pat -S | Great Bend, KS

You Can't Go Wrong

"Great decorative touch for the room. Pleasant to watch."

El | McDonough, GA

A great value well priced!!

"I love my new fireplace insert! Easy to set up and great to take the chill out of the air with out putting on my heating unit."

carol | west chester, ap

You get what you pay for . . .

"It has been too warm to really put this to the test. It LOOKS great and has allowed us to turn a non-working, but beautiful, fireplace into a feature rather than to make an expensive repair or board it up. My only concern is that it is made of rather light weight plastic, so I don't know how long it is going to last. It is great for looking at, but I fear it will not withstand the test of time. Theoretically it should last, since its primary function is to be seen, but practically speaking, accidents do happen and I fear it would not take much to damage this unit. I recommend the unit with the above constraints."

reluctant landlord | glendale california

Very Happy with my Purchase!

"Easy to set up! Realistic looking fire...all in all very satisfied!"

DiAnE | Baltimore, Maryland

Looks like real flames

"The log insert makes the black hole of the fireplace look much better, especially when it's turned on. It's hard to tell that it's not a real fire."

Burgy1 | Ocean view DE.

I Love It!

"I have no heat source in a downstairs office, and though there's a woodburning fireplace, I choose not to use it due to care and maintenance involved. I was a little apprehensive about purchasing this item and was afraid it wouldn't produce enough heat. Well, those fears were groundless! It heats my room in no time, in fact, I only need to let it run a short time. The room is about 300 sq. ft., and this heater will blow you out of here! I am thrilled plus it looks very realistic. Thank you for a great product!"

JV | Laurel, MD

Not disappointed

"I bought it for my fireplace that had not been used in years. It is attractive and gives the room a cozy feel without the mess of a real fireplace. There was no setup involved, just plug it up and that's it. It's great as a supplemental heating source. I was NOT disappointed."

Southern Mom | Greenwood, MS


"We are really sorry, that we did not buy this Fireplace Insert earlier!!![...]set-up was soo easy![...]It is nice to use it even during the Summer for ambiance, without heating.We are very satisfied with this product [...]"

IK&DK | Quebec, Canada

I would buy this product again

"I like the look and its and excellent fix in my fireplace."

Jimmy ''the pick'' Curtis | Louisville,Ky

Fits the Bill

"I had a propane fireplace. Due to location I could not vent it. rather than discard or sell it, I decided to go with the electrical insert. The fireplace was of great worth to me because it had belonged to my mother who passed on. The insert really worked for me. I also appreciate the heat supplement."

Har | New Brunswick, Canada

Very Happy with my Fireplace

"Put this in my daughters room downstairs and it quickly heats the entire room. Fit right in the fireplace as promised and it even has a remote... Good Buy."

brianvan | Calgary, AB

Looks as beautiful as its photo online.

"Can not wait to try out the heat aspect this coming winter, but the looks of the flame is very realistic and I love that I can turn the unit on without turning on the heat. The size fit perfectly into my converted gas fireplace to electric and it was easy peasy to set up. Many thanks. [...]"

A Non Gas User | BC, Canada

"I would buy this product again and agai

"on cold mornings easy to use cant think of anything"

Dar the golfer | brantford , ont. canada

Love this fireplace!

"We love this fireplace! We put it in our existing natural fireplace because we were tired of hauling wood in and the mess that follows. It fits perfectly, looks very real, and even the heat it throws off is sufficient. The room we have it in is approx 400 sq feet and it takes the chill off. For someone who wants their large room to instanly be heated, this may not be the model for you. It throws a little bit of heat, enough to warm your room after a little while."

Jess | Ontario, Canada

Happy, warm customer!

"This attractive unit is perfect for the days that are a little milder, but not quite warm enough to go without heat (mainly fall and spring months); I use it in the living/family room. We normally use a wood stove attached to the furnace, but this is great for those chilly mornings before putting on the wood stove. The insert is very attractive and realistic looking, looks great in my fireplace; (I have very limited space in this design of fireplace). I would definitely buy this product again. [...]"

Sue the comparison shopper | Port Alberni, BC Vancouver Island Canada

high value for low price

"Recently in our townhouse codominium it was found that the wood burning chimneys were defectivefrom corrosion at the top. The original manufacture was out of business and no subtitutes were allowed fo replace the chimneys. Since the fireplace and chimney are a package te only choices were to replace the fireplace, convert to gas or electricity. Since we seldom used the fireplace usually only at Christmas or other occasions we chose you unit which filled the bill nicely. We have no complaints wth price, [...] or preformance."

Paddy | Mississauga Ontario Canada

Perfect fit, enough heat!!


Katakana | San Juan PR

Great Product

"I set this product up in a basement room. It is a larger room and not contained by any door so it takes a bit for this fireplace to heat the room up but you definately notice a wall of heat when you walk in. I am very happy with the product and would recommend it to anyone with a room to heat and would want to use the existing fireplace opening."

Sailor | Sherwood Park, AB




Most Realistic Electric Log Ever

"I use this log for decorative purposes only. I used to have a firescreen in front of my old log to help hide the fact that it wasn't realistic. But this log is so beautiful I removed the screen in order to show off the log. Dancing flames was a plus as I didn't know it did that when I purchased the log."

Victorian Lady | Palm Beach Gardens, FL




Just what I always wanted for my apt

"I use it all the time here in New England."

Bill | Arlington, Ma

Cozy comfort.

"I have a living room that needed to feel more welcoming and this fireplace insert did the trick. As the weather gets cooler this insert provides a cozy feeling to the room that invites you to sit and enjoy. Great purchase."

Zoie | Livermore, CA

would buy this product again

"this product looks great in our fireplace and no mess to clean up"

beverly | midlothian texas

Great customer support! Great product!

"I just received this fireplace insert and it is exactly what it is supposed to be. It works great and is easy- just plug it in! It actually gives off a lot more heat than I thought it would too!"

Morgayne | Brooklyn, NY

Simply a great product

"I never expected the flames to be so realistic. I have the looks of a real fireplace without the mess of hauling wood and geting rid of the ashes."

bob the budgeter | leominster Ma

Enhanced my antique fireplace

"I was pleased with my electric fireplace. Looked beautiful when I put it in my antique fireplace, and I love the remote control. PERFECT!"

M.G. | Pismo Beach, Ca

Great product

"Used this to replace an old unit in my decorative fireplace. The Duraflame product works great."

Dave | Fort Lauderdale, Fl


"I am suprised how beautiful and real looking this insert is. I closed my real woodburning fireplace since it blew in the heat in summer and the cold in winter. Now I'm having comfort in my living room."

Beate | Dalton, GA

Great Product, Great Price

"I just received this insert today and I have been pretty skeptical until now. We were toying around with a gas insert but we are not sure how long we were going to be staying in this house so to drop $3000 on a new insert would be questionable. But at the same time we did need some heat in this room as it is a basement living room and gets quite chilly at night. We decided to get this insert as it is reasonably priced and makes good use of our wood burning fireplace. We figured we may as well spend a few more dollars to buy a room heater that makes use of the existing space and looks decently attractive. We are still trying to think of ways to hide the cord, but we will get there. As far as looks, we are quite happy with it. Do the flames look real? Answering that question is hard because fire only truly looks like fire. I would say it is pleasent and at a quick glance it does but further investigation it does not. However it provides a good vibe. Also with this insert you can set it to just glow and it looks like glowing embers which is nice as well. Either way for the price it is a great way to heat the room in an attrative fashion rather then an ugly space heater taking up space. And now we can wait and see if we think a gas insert in the future is worth our while and move onto other house projects. I think it is nice enough that if I did ever get a gas fireplace I would screw together some plywood and use some extra tile from the house renos to make a fire box setup to use it in another room. Great product. If someone is trying to buy this expecting it to look like a real fireplace afterwards then you are crazy and have unrealistic expections for buying a heater with some led lights for [$]"

Mike | Sherwood Park, AB

Most aesthetic fire.

"I bought one Duraflame insert and another one of a different brand. The Duraflame one was so much more realistic, especially in a fireplace that has been used and had a nice blackening at the back. I sent the other one back and bought a second Duraflame. Gives a lot of heat and actually heats each room without the use of the main heater."

Old Bones | Tucson, AZ

looks good

"nice design looks real."

loual | detroit mich

Great for Theatrical Productions!

"I purchased this unit to be used for a high-school theatre production--and my colleagues and I were more than pleased! The unit was easy to use, right out of the box, and immediately impressed us with its incredibly realistic projected flame, which looks beautiful onstage. If you can afford the price (reasonable at about [$]), this is the unit for onstage realism."

Mr. Martelli | Annapolis, MD

Perfect for my needs


Julie | Murphy, NC

Love It

"bought this fireplace to fit in a very tiny fireplace that is no longer vented. Only one I could find this size. It works great and looks good too!!"

jimbo63 | Colorado Springs, CO

I would purchase this product again.

"I use this product as an additional heat source in my den and the flames are an asset as they look real. In my personal situation it would have helped if the cord was longer.I had to set it up on 2 bricks in order to reach the plug on my mantel. Otherwise it is great! I'm glad I found this purchase and especially at the price."


Very pleased

"I am very pleased with my fireplace insert. It looks cozy and realistic behind my decorative screen. The picture makes the "fire" look much brighter and redder than it is in reality. It's perfect in my townhouse and my dog enjoys the heater- though I feel it is good for taking a little chill out of the air and not heating a room."

JM | Kirkland, Wa

Just what I was looking for!

"I was always afraid to use our fireplace. Now I just click on the remote and I have a cozy little fire that I don't have to worry about. I couldn't use any of the larger inserts. I had a plug installed inside the fireplace and it looks perfect!"

Sandy | Ohio


"I received this fireplace in 2 business days. I was very excited to get this installed as soon as possible. 15 minutes later.........it was. I have had friends come over and say, "wow what a beautiful fireplace", and thought it was a real flame. The only thing I had to get extra from [@] was a white cord hider to the plug. They come in a lot of colors. You can however, have a plug installed in your fireplace very inexpensively if you chose to not use it as a burning fireplace again. I AM TOTALLY AMAZED AND SATISFIED WWITH THIS PRODUCTS BEAUTY AND REALISTIC HEAT OR NON-HEAT SOURCE. I TOTALLY RECOMMEND THIS COMPANY AND THEIR PRODUCTS. A+"


Great product for the price!

"For the price, this is a great product. The flames could be a little more realistic, but it serves the purpose. Its size was perfect for my fireplace and I've received lots of compliments. And it sure beats cleaning out a real wood burning fireplace anyday! It would probably warm a small room well, but doesn't really heat up a large room. (my den is 22 x 24) But, I knew this before I bought it. It took me about 90 seconds to install. [...] Would highly recommend."

Tee | South Louisiana

Alot of Bang for the Buck!

"Best money I've spent in a long time! Your fireplace insert has changed the black hole in my apartment wall to a "PIECE DE RESISTANCE".It does a great job of taking the chill off in the morning also. I'm lovin' it![...]"

Retired Mom of 10 | Euless,TX

This insert is perfect for our needs!

"Our living room had a wood-burning fireplace when we bought the home 16 years ago, but we have never used it. We thought about converting it to a gas fireplace, but the logistics of getting a gasline installed was cost-prohibitive. We don't use the living room often, but we thought it would be a nice reading room if we could enhance the ambience. So, we ordered this electric insert and it is perfect for our needs! The flame is realistic when viewed through the vintage fireplace screen that we added to the hearth. And the heating unit adds a cozy touch to the room. Our only wish would be for a longer power cord to reach the outlet. All in all, we are very happy with this purchase."

Thrifty Shopper | Colorado


"What a great buy. It keeps my entire family room (l4xl6')warm and cozy. Even though it doesn't have actual flames, there is a relection on the back wall of the fireplace that gives the appearance of flames, and the logs appear hot and glowing. The grate is very classy and nice looking. I have had several people like it enough to ask for the information to order their own. I only gave it 4 stars because I would prefer more realistic flames. Great product thus far."

agentkendall | Citrus Heights, CA




Very nice

"Easy set up. Looks great, love it. I converted my gas fireplace to electric."

P.S. | Jacksonville

much better in person than the picture

"Very satisfied,Love it,Looks so real"

Mr. Bass Man | Sanford Florida

Great device!

"Very good product!"

Alek | Ohio

Very satisified, I would buy it again.

"We use the logs in our bedroom. They look great and also second as a night light."

Snappy Joe | Fort Deposit, Al

great product for the price

"unit can be seen from our front door- very realistic flames- perfect in our fireplace with the flames showing off the back of the fireplace-everyone thinks we have a real fire burning every evening-unit is exactly what we wanted and more-highly recommend- just unpack and plug in- no more mess to clean up- no more logs to carry in--heater feature is a bonus-five stars for sure"


Excellent product.High quality.

"Excellent product. Very realistic flames and logs.It fits my needs exactally.Warms up my living room to a comfortable level. Heater motor is very quiet.I have been waiting a long time to find a product of this quality and reliability. I LOVE IT!!!!!!!"

Johnny Yuma | Cleveland,Ohio

VERY pleased with this fireplace insert!

"I read other reviews of this products, which is what really helped me decide to purchase it. I was not disappointed! It was SO easy to set up--basically just "plug and play", if you will. I had a different insert before that finally gave up the ghost, and it was so big and bulky that we actually had to end up disassembling it to remove it from my fireplace. This one just sets right in, and can be removed just as easily. One thing that I particularly like is the remote--rather than just an on and off switch, it allows you to control the flame as well as the heat of the unit, unlike my previous one. I am very pleased, and would definitely purchase it again."

Donna | Renton, WA

Very nice just wish gave off more heat

"The unit was super easy to set up. Looks great and is easy to use. The only downside is that when the heat is turned on full blast it doesn't give off as much heat as I would like. I have a wood burning fireplace in my family room and I don't have time to set up a fire everyday. The room is on a slab and it gets cold in the winter. The unit does remove some of the chill but it is still too cold in that room."

Cold in Colorado | Colorado Springs, CO


"I have a gel fireplace, but quit using it because of smelly expensive gel canisters. After several years of searching for small electric log set to fit my decorative fireplace, I finally found an almost perfect fit (1 inch larger width but is not a problem). A hole was drilled in the back of the metal fire box to accommodate the electric cord. I am very pleased with the look, and the additional heat is nice. My dogs cuddle up to it! Utilize that gel fireplace by buying this function log set!!"

Retired Southern Belle | Eagle Lake, MS

I love it, only wish it crackled

"I just use it aestheticly. The heat is nice to, but negligable. If it crackled, it would be a lot more realistic."

Judi | Milwaukee, WI

This is exactly what I was looking for

"We were tired of the mess, smell, work and danger of a real fireplace. However, our fireplace is small and we had a hard time finding something that looked nice, worked well and FIT. This one is perfect. Thrilled we found it!"

Marie on the Mississippi | Illinois

Duraflam electric insert

"The great thing about this product is that you can control the heat. It's wonderful, if you get to warm, either turn the heat down or off and use just the flame for effect."

wendy | Indianapolis, IN


"I LOVE the way it looks in my fireplace! The flames look very REAL!! The measurements were VERY accurate. The only con is that it doesn't really give off very much heat at all, I was hoping for more warmth. The fan is a little louder than I would like too but its not obscenely noisy or anything like that. All in all it is a great product for the price."

Kristel | Punta Gorda,FL

I love this!!!

"This fireplace has been a wonderful investment to our house. The fire light will need to be close enough to the back of where you are putting it so it reflects properly. It does a pretty good job heating too. Not a huge difference but I can see my thermostat go up a couple degrees. The only thing I wish was different was the color of the flame it's a little too reddish orange for me I would like it a bit more realistic. I am still very happy with my purchase. Thanks for the great prices."

Sarah | Chesterton, IN

I would buy this product again and again

"Set up in a small existing fireplace. It looks great. Enjoying everything about this product."

Lazy J | Munford, TN

I Would Buy this product again

"First Fireplace log that I found that would fit my 20" Corner Fire Place, Great looking, fan could have another Hi switch, Great product for the price"

John Lindner | Tucson Arizona

The heat is guud and I enjoy the look.

"I am too busy to light a wood fire so this insert is great."

Walt | Chesapeake va

Looks wonderful, heats okay.

"We use the product to heat a family room that is about 200 squarte feet. The fireplace looks wonderfully realistic , and gives off enough heat to supplement our main heat source."

Jim | Greensburg, PA

good product

"I brought the electric log/heater for my motherin-law and she loves it"

Junior | Willow Grove Pa.

Wish I Would Have Purchased Sooner

"I'm a widow, and my husband used to be the one to tend to our wood-burning fireplace. I missed the fire, but just didn't want the mess, and hassle of bringing in the wood etc.. This insert provides the atmosphere of a real fire - flames and all. I love it! I wish I would have thought of this sooner!"

Paula | Bartlett, IL

We love it!!!

"We really love this product. We live in the south and can't burn real logs too often. This log puts off enough heat for us and you have the feel of the real thing. If you are in a really cold area it would not be enough heat for the whole room."

Fleur de lis | New Orleans, LA

Great purchase! Love it!

"This was a great purchase. I am now able to enjoy my fireplace every day whenever I want without the trouble of starting a real fire and keeping it lit and there is no messy cleanup. It is nice to be able to turn the "fire" on and off with just a click of a switch. It really does look realistic and fit into my small fireplace perfectly and the supplemental heat helps to warm my living room. It doesn't give off a whole lot of heat (not like a roaring fire or anything) but honestly, my small "real" fireplace didn't either except when the fire was first lit."

Sugarmama | Alabama Gulf Coast

Duraflame flames out

"At first I was very happy. Although it doesn't blow very hard or hot it did take the chill off the room and looked pretty. However, if it is left on more than an hour, it blows the breaker. I plugged it in to a surge suppressor and it still blew the breaker. Have not used it in a week due to being disgusted with having to go to a cold garage to reset the breaker."

Bett | Santa Fe, NM

Very Realistic

"I'm really pleased with this product."

James | NC

Small Investment Yields Huge Pleasure!

"it is a pain in the butt to build a real log fire in the fireplace not to mention the clean up process! With this faux electric fireplace, we use the fireplace daily We love it"

Capt Bob | Savannah, GA

I love this!

"My guests find it delightful and so do I. It was the perfect solution to making my non-working fireplace utilitarian instead of just decorative, and really adds heat when it's chilly."

Pink Quartz | Brooklyn, NY

"Just what the Doctor ordered"

"I am so happy and content with my purchase. I turn it on first thing in the morning to help get my day started and then again in the evening to help relax. It's the next best thing to sitting on the beach and watching a sunset. The insert is in a large room so the heat in not very beneficial but I would buy it again and recommend it to everyone."

Mickey the widow | Poway, CA

Would recommend this to friends/faimly

"Product is easy to step up right out of the box. Not enough heat on its own, but good for supplemental heat. Great for living room decor."

MIke | Texas

A nice spark

"Not a great heat source but I love the ambience it provides in my fireplace without the mess of a fire."

Lynne the lounger | Clinton, CT

Realistic Open Flame

"Love this product! Very easy to set up."

Aubrey | Sacramento, CA

As expected.

"I'm pleased with the Duraflame log. It is what I expected, and happy for that. The flame looks realistic when placed the proper distance from the back wall of your fireplace. It could stand to produce a little more heat, as I haven't felt the need to turn the thermostat down in the room I have it in; however, a heat source wasn't what I intended it for. One thing I would suggest these firelogs having would be a crackling box to produce a fireplace sound. I bought a fireplace cd to give it sound appeal; however, the heat source must be turned off so as not to muffle the sound of the fireplace cd. In all, I think it's a pretty cool alternative to the real thing. Thank you [...]."

Yours Troyly | Scottsdale, AZ

Has a really nice look

"helps warm up room but I was expecting more heat.Waiting for the electric bill??I live on a small Social Security income."

Mommadeere | Cambridge,Ohio

Very Pleased


Pleased with Unit | Atlanta, GA

Works Great

"This is a great source of additional heating and decorative needs. It's gives a fairly realistic flame effect and provides the heat needed for an average size room. [...]"

Rock | Pittsburgh

Looks great just like a real fire

"I use this to fill an out moded wood fire place and it works very well."

the old guy | Tualare California

Great product

"The insert fits perfectly into my fireplace and works well."

Joan | Roseville, a

enjoy with out the mess

"We have a large fireplace and it fit very nicely. It is easy to use and looks so inviting. The best part for us, you don't have a mess to clean, you can turn a button and it is on and you can turn it off and feel safe going to bed without worrying over the fire."

JSS | Texas

An Excellent Alternative to the mess!!

"The look and feeel of a fire without troublesome starting and messy cleanup."

Larry the IT Man | Charlotte, NC


"We have been looking for a new insert for our fireplace in the living room, but needed a 20" one, this one is perfect. We liked it so much that we ordered another one for our fireplace in the family room. Really enjoying both of them."

betty--parade lady | ottawa, illinois

Just what I wanted!

"My asthma won't allow for a real wood fire in my fireplace. I've really missed it. Now I can enjoy that warmth of a fire without any smoky smell. It is great! Also every now and then it is nice to have some heat to back up to."

Primrose | Dublin, GA

Amazingly realistic! I'd buy it again!

"The chimney in my 100+ year old house has deteriorated to the point I didn't want a real fire. I'd replaced the firebox and re-tiled the face and hearth and was expecting to simply place some candles in the firebox. But this product could not have been more perfect for my application! The heat supplements my furnace and keeps the room toasty even when the outside temperatures plummet to the single digits. The style is perfect for my house and the realism of the flames highlights my fireplace and makes the entire room cozy and welcoming. I simply don't believe this product could be any better for the price I paid!"

Mike in Danville | Central Kentucky

I am more than satisfied.

"Had an electrician install a dedicated circuit and the logs while I was at work. I came home to a fireplace that I can light with a remote control. This is really nice. I know I will enjoy this a great deal."

Lee | Chandler, Texas

Love our little fireplace.

"We use it for ambiance and for heat as well when it is really cold. Husband talked me into it as he did not want to build real fires; I balked but am glad we got it. Just press the button on the remote and instant gratification!"

linda | wimberley tx.

Just what we needed!

"We needed to stop the heat loss from our drafty fireplace, but still wanted to enjoy the fireplace. This was a great solution! Without the exhaust/burning issues of wood or gas, we have sealed up the flue, and with the push of a few buttons, can enjoy a quiet evening in front of our fireplace. I have to admit, it doesn't really warm the room (it's a large room) but if we sit directly in front of it, there certainly is heat blowing from it. And set-up was really as easy as plugging it in!"

J's Folks | Middlebury, VT

Very realistic and warm

"This is a great solution for small fireplaces. The flame is realistic and it provides a lot of heat. I am very happy with my purchase. I would recommend this to anyone who wants to replace real logs for an electric log."

Vtskiloco | Killington, Vermont

Works great I enjoy it

"I had a natural gas fireplace insert that I could no longer use. These electric logs make a great replacement for the look and feel of a real fireplace. They don't give off much heat for a large room but are great for a small room."

gardengirl | Franklin, NH

duraflame 20" electric fireplace insert

"We ordered this log insert because we got tired of our gas logs & didn't want to use real wood. This fits our use perfectly. Our living area is open & large & we are not actually using this for heat - more for decoration & we love the idea of a "fire". However, you can tell a difference when you walk in the area because it does produce some heat. We are very happy with this purchase & with the price!"

Harold | Conway, SC

MUCH better than gel can fuels....

"I put this in my beautiful gel can fuel fireplace (drilled a hole in back for the cord) and I love it! It just fit in the fire box and looks sooooo much better than the little fake log with gel fuels can behind it. I would have spent this much in two seasons on the gel fuel cans anyway, so this was a good investment and now I can use it year round. Just wish is crackled...."

Susan | Valley of the Sun

Better than Expected

"Was so excited to receive. [...] Use to heat the living room of my condo. Flame effect is so beautiful, I find myself just staring for hours. Adds a wonderful ambiance to any room. Wish I had space for one in my bedroom."

Foxtrotter12 | Seattle, Wa

works great!

"I received my fireplace right when the weather was the coldest, it works great,it really heats my room up,the thermastat went up 3 to 4 degrees,keeping my heat unit from kicking on so much.I would recommend this unit to anyone.I have had friends comment on how real it looks,you think there is a fire in the fireplace."

Jan | Memphis,Tn

A very good product

"I shopped a long time for an insert to fit my very small fireplace in a historic home. This fits. The flame is effective because it displays on the back of the actual fireplace wall and you can see the wall through the flame like you would a real fire. Heater works very well. It also looks good when not in use and the doors are closed. It was also a great price compared to other units I found. I'm very happy with my purchase."

home owner | maryland

Nice log set

"I put this in a gel fuel fireplace because I hated the smell of the fuel. The flame is very realistic and it definitely heats up the room. It warms the master bedroom very quickly."

cusechick | Syracuse, NY

Duraflame makes out in Hearthstone

"I gutted a $2500 gas stove that stunk to high heaven and put in a Duraflame. For [$] it is better than the real thing with fast response, adequate heat, beautiful flames and best of all...no stink from the cast iron heat exchanger."

DavidNevada | High Nevada Desert

Smokless Fire

"The moving flames are very realistic and the existing soot lines on our fireplace make them even more realistic."

Smokeless | South Carolina

Love It

"Wish we had made this purchase long ago. It gives us so much pleasure. We are very satisfied with this product. We turn it on every morning and again in the evning and find it so relaxing to watch the flame bounce about. Looks very realistic."

Donna | Mesa, AZ

Just what I wanted

"It just arrived today[...] I didn't want to have to deal with the hassle of removing the outer frame on my fireplace and with this I didn't have to.Fits perfectly in my little fireplace. The flame is great, and the glowing embers are very cozy.Haven't tested the heat enough to judge it yet, but I'm sure it will be enough to warm up our living room.I'm including a picture because I so enjoyed looking at other reviews with pictures."

HeathF | Vancouver, British Columbia

No sound to make it real otherwise okay.

"We placed this into our wood fireplace to give the semblance of fire without the mess. Havent used the heat source yet. It came out of the box and sets directly into fireplace no setup or assembly needed. Would have liked a piece of aluminum or something on the light bar that turns to make a crackling sound."

DDC | mountain home, Idaho


"Visitors thought this was real flame. Remove from box, set in fireplace, turn on. Just as easy as advertised. Now we have heat and the visual pleasantries of a fireplace, with no mess, no smoke, no effort! I wish all internet purchases went this smoothly. When it wears out, we will immediately get another one. Thank you."

Joseph Wolfe | Yorktown, VA

Love this product!

"This product lights up my living room with warmth and beauty. It's design is simple, yet very pleasing. It was a breeze to install and is easy to operate."

Crafter | Merced, CA

I Love This Insert!!

"I moved into a house with a non-working fireplace. With this insert, I now have a working fireplace. It looks very realistic, plus I love watching it. It easily will heat 2 rooms."

Dallas Cowboy Fan | Vinita, OK

Cozy Victorian Livingroom

"This small heater is absolutely perfect in my beautiful old tiled gas grate fireplace(now defunct.) My dog and I are so cozy in the living room with this nice warmth adding to our comfort in the evening. I installed it in about ten minutes."

Back Home Again in Indiana | Indiana

Great Product

"Our home was built ca. 1850. This unit keeps our guest room very comfortable. Friends tell us that the remote control allows them to stay in bed while they get the room to the temp they want. Thanks."

Pdoggy | S. E. Indiana

Love it!

"Helps to take the edge off the cold when I come home from work or on a bitter cold morning."

Sandy | Bronx, NY

Fits the Requirement.

"Added to inside wall decorative corner fireplace. Fits in the fireplace but need to remove fireplace outside decorative bottom grill to achieve the air flow from the insert."

Harry | Valrico, Florida

Looks and works great!

"Love this! Realistic looking fire with the simple push of a button."

S | FL

Realistic flame

"Gives off limited heat for use in 1 room. The remote control is a very nice feature."

Fireplace | Flanders, NJ

Great Insert

"Everything is great, it puts out a lot of heat, and the flame looks realer than I would have ever imagined. The only downside is the remote is junk, it broke on the first day."

anonymous | illinois

The product was as expected

"I'm in love with my fireplace."

Abuela | Stafford, VA

the duraflame does well as a heater


fred | applecreek,ohio

electric fireplace was a big hit

"I purchased this fireplace for my mother. She has a regular fireplace but did not want to burn wood. She was so enthralled with this product that she leaves it on 24/7. She looks forward to using the heat element if she needs it. The product was high quality, easy to set up and looks very real. Thanks so much!"

snoopy | scottsdale, az

Very helpful

"Our home is all electric, so I ordered this insert to help heat the greatroom. I was expecting a little more heat to be produced, but it definitely does help. I would purchase this again."

cwfrkr | Bucyrus, Kansas

perfect size, perfect price

"[...]easy set-up & pefect size that we needed. Very satisfied. We do recommend."

Frugal John | Columbia, Mo.

good value

"Would be must better if it gave off a little more heat. Other than that a excellent product"

Geno | Lancaster , Texas

HOT item for a COOL price!!!

"Retiled my fireplace this summer and it was a perfect match in size, price and quality. I trust Duraflame since that's what the company does best.....provide warmth! Excellent website [...] I would highly recommend this product and your website to anyone."

Cozy East Coaster | Rahway, NJ


"We bought a lovely gel fuel fireplace 2yrs ago, but the fumes became intolerable for my asthma. I had to search for an electric flame that would fit. This overhangs very slightly, but looks great. It's beautifully constructed. In Florida we don't need the heat, but it works fine. The only improvement I'd suggest is a crackling sound. Thanks."

Jedrake | Niceville, Fl.

glade we got it.

"we love our fireplace incert,it looks so real and really helps heat the house.and IS SAFE ."

robert | bedias,texas

Sure fire!

"I am using this product as supplemental heating and have recommended it highly to friends who intend to also purchase it."

coco | atlanta georgia suburbs




I liked it so much, I bought two!

"I made a piece of stained glass and hung it behind the flames. I used mirror and orange glass. It looks just really pretty and adds a lot to the unit. I love it."

mary | big sky montana

Not Warm Enough

"Ordered it and it came as promised. Didn't keep it because it didn't heat up our combination family room and kitchen. We'll be looking for something that heats a bigger room. It was easy to return [...]"

Too Cold in California | Sacramento, CA

I would buy this product again and again

"I installed this unit in an existing firebox with a very limited space inside. It turned out to look very nice and it is wery practical too!"

Michael | MD

Great product but could use better heat

"I like it but it could give off more heat. I guess if we really had global warming we would not need the additional heat."

Jim's Tin | Albuquerque NM

Electric Fireplace Insert

"Heats up my living room great!!!"

Alicia | FL

All the enjoyment, none of the work!

"What a pleasure to come home from the office each day and be able to sit in front of a welcoming fire. With just a push of a button we can relax and gaze into the fireplace. No work, no mess! It installed in a breeze looks marvelous and we have been enjoying it very much. I would not depend on it to heat a room though, although you can feel it throw the heat. I would recommend this fireplace to anyone."

LC | Kensington, CT


"This product is everything described and more! Flame is realistic and looks great in our existing fireplace. Love the flames bouncing off the back of the fireplace... and the heat is nice!! Highly recommend!!!"

Boop | Killingly, CT

Really hit the spot.

"I had a fake fireplace facade (mantle) in my fifties vintage bar in my basement. It had one of those logs with the light bulb behind it. I found in the winter it was a bit chilly to watch TV down there. I needed supplemental heat. This log fit perfectly in the wood cutout mantle and is the only 20 inch plug in log on the market that I could find that also served as a heater. I already had an outlet inside there. I just plugged it in and turned it on. Closing the door to the laundry room, it gives off enough heat to make it a very pleasant area. Heat fan settings (low, med high) might be nice. I would like a higher fan setting. Because this was a fifties bar area, I wouldn't have minded if it looked hokey, but the flame part is surprisingly realistic. It almost seems like the wall behind it is on fire. Not as realistic on the ember part. It's a bit plastic looking, but behind a screen it's acceptable and the overall effect is great. I am more than pleased. This is just what I needed to make this a comfortable and fun area to use during the winter months. Definitely better looking than an ugly space heater!"

Freezing in my vintage bar | Minneapolis, MN


"I absolutely love our new Duraflame fireplace log set. I had my eye on this baby for over 2 months while making comparisons on features and affordability. I really don't think I could have made a better choice for our livingroom. It is beautiful to look at and even on low, the heat is already making a noticeable difference in our drafty livingroom. The glow of the faux wood is calming and inviting and the reflection of the flame effect is gorgeous and bright on our bronze painted ceramic tile fireplace setting. I find it so thrilling to watch the way the projected flames dance like real ones. It's just amazing. The sound of the heat blowing is relatively low and not bothersome or disruptive. Not only can you adjust the temperature setting, but you can also choose the levels of flame effect intensity or turn the flames off completely and just enjoy the glowing embers, if you choose. This Duraflame log set is well made with controls on the right side of the unit, which is great should you misplace the remote. I am so happy with all aspects of our log set, that I would love to find a mantle style unit made by Duraflame, for the bedroom and a campfire-style one, for our entertainment room. I'm not sure if they make what I'm looking for, but I'm going to research their products first, because I love this one so much. It was exciting seeing my hubby get home from work today and be greeted for the first time, by this wonderful addition to our home. I can see us and our little ones gathered in front of and entranced by this fabulous log set, for years to come. Ohhh how cozy we'll be. Please view the photos that I have attached of how this fireplace looks in my livingroom in various lighting settings. No matter what. It's gorgeous!"

snugglebunny | pittsburgh, pa


"I replaced a gas log set with this one and couldn't be happier."

the curmudgeon | greenville, nc

I love my new electric fireplace!

"I now use this in place of burning real firewood or dura flame logs. There is no mess or clean up, just the click of a remote control and your on or off. It is very beautiful to look at and adds a great look to your room on a cold winter day!"

Purple Lady | Corpus Christi Texas

Looks even better than the picture!

"We use this insert in our 35 yr old electric fireplace. It fit perfectly and looks wonderful. It heats the room so fast. [...]"

Warm Grandma | Minneapolis, Mn

we love it

"With this Winter being so cold. We are so happy with this product."

Gran | CT

Christmas Present

"My son had been given an old "potbelly" antique stove. It was impossible to vent it and needed something to put inside. The logs fits just perfect and the flame looks better than my real one. It does heat the area around the stove. I am completely satisfied with the purchase."

Jeannie | Pflugerville, Texas

Fantastic. Heats our room up 2 degrees.

"We used the insert to replace an old gas log. Love the realistic log burning effect and the heat that it provides. It keeps our thermostat 1 to 2 degrees above set temp. I kid with guests and tell them to keep the fireplace going and bring logs in."

Jim | Modesto, Ca

Looks so real

"Bought this for my sons' college apt cause I didn't want them burning real wood in the fireplace. This set looks so real I wouldn't mind getting one for me. Love that you can use the heat if you want or just have the flames with no heat. Also love that you can shut it off when you leave and don't have to worry about the fire going out on its own."

Worrisome Mom | Leavenworth, KS

Love it!

"I have really loved this purchase. It produces great heat and looks fairly realistic. I have two boys ( ages 5 & 3). They can play by it and I don't worry about them burning themselves on the electric heater. Although the heating is great, it doesn't get too warm to the touch. You can also turn the heat off and just enjoy the flame. I picked it because it was small enough to fit in my fake fireplace. I have been very pleased!"

Monicaws | Grapevine, TX

Just what the Doctor ordered

"I purchased this for my Mother who is 86. She has a gas supply in her fire place but I didn't think it would be safe for her to use. I set the unit up in minutes and she loves it. She notices the the central heating system comes on less often. Her easy chair is right in front of the fireplace so its nice and cozy."

Dan the Man | Paradise,CA

Exactly as anticipated

"For the price and size, you can't beat it!"

Nicki B | Washington DC

It does the trick!

"I have a decorative fireplace on an inside wall which is only 8" deep. For 18 years I have simply had a fireplace grate with some real logs placed in it for pure decoration... but always longed for something more real. No gas log set is small enough or safe enough to use there and that is why I was delighted to come across this Duraflame electric log set... and heater too!. The unit fits perfectly, is simple to use because of the handy multi-function remote, gives off plenty of supplemental heat and is the closest to real-looking as one could hope for. I looked at other units which look like they have a TV screen attached to the back of them for the flame effect... but felt this Duraflame unit looks much better overall, especially when it isn't nighttime where that TV screen on the other unit would look weird. Very pleased with this product and highly recommend it."

vmike | Erie, PA

Great Heater and Flame Show

"Have a small decorative fireplace with a depth of just 9 inches... This Electric insert fits perfectly and gives very good heat... The flame shines off the back of the fireplace and gives a very good replica... Very Happy with my purchase"

TCS | Buffalo, NY

Not as much heat as I was hoping

"Every time I use it I blow a circut in the house. I need to reconfigure appliances."

ae | Pittsburgh, PA

Excellent Choice!!!

"We bought another that didn't fit that had a mirror like fixture in the back. This one looks great and reflects off the brick. We don't burn wood anymore, and this is a large living room. The heat is supplemented and the room is cozy. We love it!"

First Time Buyer | Festus, Missouri

Buy a Duraflame- You will be happy

"Use for insert in wood fireplace to suplement electric heat for a small room. Is a realistic decorative unit, with an attractive flame and a good heater system. The design was an excellant fit in gthe old fireplace, no moditications needed."

Bob, | Blaine, Minnesota

Don't Think Twice!

"Don't think twice about purchasing this product! I highly recommend duraflame purchased by Electric Fireplaces Direct [...] Not only are these logs realistic they provide an alternate heat source. A warm and cozy atmosphere. I absooutely love them. Don't miss out on an excellent product. Happy Holiday's, Merry Christmas, and Happy New Year!!!!"

Sandy | Tallahassee, FL

Exactly what I wanted

"These logs are just what I wanted. The flame looks great and the heater is a nice added bonus for us since our old ones didn't have one. Easy to setup and the 1st set I've had that has a remote."

BigO | Lynchburg, TN

Great Addition

"This was a wonderful addition to an old fireplace in an even older home. What a surprise reaction we had from many of our visitors. There are a couple of them that are interested in purchasing this item."

MustangSally | Orlando, Fl




Great product

"Love the looks of the logs and flame,and heater works great for a medium size room."

D | Joplin,MO

Couldn't be more pleased!

"Because our fireplace is wide but short, the normal inserts would not fit. When I found the duraflame log set it seemed perfect. When they arrived I was so surprised at how beautiful the logs look and the flickering flames as well. We could not be more pleased. I think in the end I like the log set better than the insert anyway."

Sharon | Roswell, NM

Romantic Fireplace with no Ash

"Arrived when I was told it would (4 days). Easy to install. Have not got the remote to work yet. Adds to the beauty of the room. Also will keep the chill off of my small den."

Lazy Lacy | Farmington, NM

I would recomment this everyone

"Very attractive inside my fire place which is a gel unit, width was correct as I only have 9 inches to work with this unit is 8 1/2 inches in width. Give plenty of heat with the adjustable blower. This is a great improvement with the appearance in the room with it is in."

Charlie | West Tawakoni, Texas

Worked perfectly for my purpose

"I have an old electric fireplace and could no longer use the log/heater because it was not safe to use (really old). I've searched for a new insert but the old mantel and insert were too small for anything I could find. I was so excited when I saw the measurements for the log/heater set. It is so much nicer than what it was replacing and works perfectly for the area. I love the heater at the bottom also. I have a new electric fireplace in another room. The heat comes out at the top of the insert and is not nearly as convenient and useful as this heater."

Bev M | Southern Illinois

Simply Perfect

"Wood burning fireplace is okay outside - not good for central heat homes. Ashes, soot, time consuming, wood chips from door to fireplace, doesn't 'die' by itself at bedtime. Total nuisance. Electric doesn't give off odor that gas fireplaces do. Provides ambiance (and heat if wanted) without the danger and mess. We Like!"

Retired too | Oklahoma

Greate option for my Indoor Fireplace


Cruz | Montgomery Tx


"We have just enclosed what had previously been an outdoor seating area equipped with a propane firepit. Because we could not use propane indoors, after a huge amount of web research we settled on the DuraFlame Fireplace log insert. From what i could tell, we were amongst the first to try to use an insert as a stand alone fire/heater. We opted to place the log insert atop the old propane pit, after of course, removing the propane tanks. The log insert looks and works beautifully, even though it is not 'inserted' anywhere, but acts as a stand-alone firepit. We couldn't be happier!! The one drawback we have found is that living in Canada with our -25° C winters, the DuraFlame heater is just not up to the task (nor is it advertised to be). We are presently searching for an electric radiant heater to provide act as our main source of winter heat and depending on the DuraFlame for ambiance and supplemental heat."

Bobzilla | Langdon, Alberta, Canada